Mercure bh Retiro

Explore Mercure bh Retiro
9.0
Exceptional
From 318 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Mercure bh Retiro

Number of reviews per page
20
40
Top reviews
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

César always pleasant and welcoming in the front desk. Ladies at the breakfast very good with their eggs to order. Bartender was good. Very quiet property and mattress was very comfortable
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Como siempre una muy buena experiencia, excelente ubicación y calidad-precio!
Fanny Mery Jorge
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, clean room, outstanding and attentive staff and excellent breakfast!
Carlos
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything great!
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, window didn't lock but felt safe, Diana was awesome.
Monika
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Linens fresh.
Ricardo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelent location Excelent Room Excelent All
Abimael David
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
Bruce
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean Room. Great Staff
Dean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was very nice. Seemed newly renovated. We had some issues with our room and they moved us to another room. A couple things I would note: - there is no heat in the rooms. When we were on the 2nd floor we found it cold. It was warmer when we moved to the 7th floor - I found staff’s attention to detail lacking. We had to move rooms because the shower overflowed, even after we asked it be fixed. There were a number of things loose/not working in our room, which implies the staff do not feel accountable for the hotel’s upkeep. Even when they changed our room, the safe had to be fixed in the new room - breakfast Buffett was lightly stocked. Some things ran out even 60-90 minutes before the end of service and were not replenished (eg yoghurt, cheese)
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Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely spot in a quiet neighborhood but walking distance to bars & restaurants. Very kind staff and clean hotel rooms. A good choice to stay in Bogota!
RONY
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Arturo
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

great hotel
Patricia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, cozy hotel and excellent location. No air conditioning
Saravanabavan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very good
Jenifer
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

ss
jordy justice
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excelent
Christian
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Did not let you know about tax refund for tourists? Overcharge for essentials such toothpaste or toothbrush.
Geronimo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I specifically paid and requested a twin room with 2 beds. I was charged for a two bed room. I got something else, and was charged additional for the room I had already paid for.
Santiago
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice and comfy
Number of reviews per page
20
40