We had no air conditioning for the whole stay went to reception 3 times nothing was done.. 3 hours sleep a night due to heat couldn't leave balcony door open due to mosquito. If you want a sunbed with a bit of shade go pool by 7.30 am absolutely a joke

This is an amazing hotel, the service, the amenities, the food, everything was incredible. The my Mo club was incredible and made my kids feel like at home.

Good but main pool closed

It really is an amazing hotel, its over a large area, it was early February when we came, beautiful pools (although the largest was being refurbished at the time of our stay) not very busy. It would be difficult if anyone had walking issues, without a frame or wheelchair, plenty of wheelchair ramps though and lifts. Friendly staff. Definitely recommend.

Just avoid if im honest, you are paying for an all inclusive but the food is absolutely awful unless you like foods without flavours. Meat is not cooked throughly and had some pink bits. Cocktails are made through machines taste awful You dont get snacks and the food is repetitive its the same everyday almost. One day there was some fried chicken which was decent but other than that this is an awful hotel for food. The activities are good though tennis archery volleyball. There is no sports bar that shows football. Theres like 2 tvs one near reception and one in the bar honestly so disappointed in this hotel. Especially for the price.

We had a fab time staying here. The beach and sea water very clean. Steps to beach require some effort but good exercise after a day lying on the beach. Food and Drink facilities were generous and some great dining options too.

Amazing hotel , lovely staff and great food at the buffet!

Loved every moment of our stay. The private lodge area is worth the upgrade cost.

great access to a beach with a lovely flat beach walk. gardens kept beautifully. Great coffee at the bar. great variety of food. great staff. fabulous shows and entertainment only downside . new bed was needed as sagged

Overall it has been a pleasant experience with our family. Clean and staff very friendly. Food in the average, no bad no good. Avoid the special dinner (San Valentin): decent food but doesn't worth the expensive price. Location very close by Jandia beach which is wonderful. Cons: laundry was not working the whole week and nobody informed us prior and durong the stay. We usually use it becose we dont like to take with us huge baggage. Beds not super comfortable: basically they were 2 open sofa fur us and the 2 kids.

Resort is huge, with lots of different areas, all really clean and well maintained. Staff are super friendly and helpful, and the entertainment crew genuinely seem to be having fun with what they do. I was really happy with the variety of activities on offer every single day, and this was during the quieter months! The food exceeded my expectations, again the variety for every meal was vast - pretty much anything you’d fancy was available. Everything runs like a well oiled machine, making for a very relaxed easy holiday. Looking forward to booking a Magic Life hotel again with friends and family! One small improvement - we think you should have pictures of the resident cats in reception with their names and descriptions 😻

Spent 9 days here with my family and enjoyed it very much. Great value, food is fantastic with a huge selection either at the buffet or the restaurants. The staff are all very nice and helpful. What a fab place will be returning

Been twice now, loved it both times. This time there were some small ants that were in our room when we got there and kept returning. The heated pool also has a lot of small tiles that have come off. Those were the only negatives. The staff are fantastic, every single one. Hard-working, friendly, and helpful. The food is great, but I'd also love to have a bit more Spanish food each day. But the quality and variety is so good, this isn't really an issue. The setting is really perfect. Beautiful, relaxing, with a great beach that's really good for swimming in crystal clear water.

Hotel area is nice, clean and well maintained. Also stuff is friendly, number of choices in main restaurant was huge and awesome, everything was really tasty. We had family room, regarding equipment was everythin ok and fine, budlt we had room in Block 22 in 0 floor, and it wasn't udeal. In the room were at evening everytime insect and bugs (hooles in the wall under the bed) - we just received spray even we asked few times for change of the room, the pressure of water was weak - this was solved by maintenance and also bed matrasses were already "ready to change". In general i can recommend it, but ideally in different building.

The Hotel is amazing, good food, staffs are very kind, activities available all day, no time to get bored specially with kids. Very good for families.

Property itself is lovely, well laid out with loads of areas to sit and enjoy the greenery or views across the sea. All staff apart from the check in/check out desk are so friendly and work so hard to provide an excellent service..check in desk don’t have time to even say good morning, did you enjoy your stay! V rude. We paid extra for a lodge, wasn’t worth the extra money as sun beds basic with no cushions, whole adult area is in the most windy part of the resort (to a point that it’s like being in a wind tunnel with no let up) no separate restaurant, rooms ok but need an update, pools so v cold even the spa pool (very bubbly but freezing cold) this area is also next to the big resort next door who play dance music morning noon and night which travels a cross to the lodge area.. food was what I expected, mass produced low quality, lots of choice but all bland and Luke warm…breakfast was however great…again all staff work hard clearing the tables do their upmost to provide a great service. The hotel is in the middle of nowhere and the 1 hour drive from the airport couldn’t be justified as there is nothing magic about it…can understand if you have teens why you would visit as loads of sports on offer with excellent instruction, adults and younger families can’t see the attraction.

Nice property with a number of activities, the only problem is the isolated location.

Great hotel for families

Amazing beach Very clean Fantastic sports facilities

The property grunds were well maintained, but the standard.of furniture in the rooms was a little disappointing. Torn upholstery and bed linen etc. The hotel was great otherwise and the staff were so kind and helpful. Another disappointing factor was the fact that the baggage help do not start working until 8am. With an early flight and two small children, this was less than ideal. Overall, I would return to this resort. Very family friendly.