Pretty great

Unplanned stay but disappointing, The bathroom had a strong urine smell. The bed was a hard as a board and the room did not keep out noise (trains or people)

The breakfast was fulfilling prior to traveling.

スタッフの方が丁寧に対応してくださいました

Great location! Bed was too hard for we Americans! Wonderful staff!

The staff is very friendly, the breakfast tastes great, the bed is a little hard but it's comfortable, the television is good and easy to use. Night is a little cold in winter if you don't use the air conditioner but it's not a big deal

I love this place. Because the hotel only 5 mins walk to Saitama 新都心 station. The breakfast is local style Japanese good. I will stay there again if i come to Saitama

No English speaker at the facility They ask me for my passport to let me check in At the moment I don’t have my passport with me and lady on the front desk didn’t want to let me check in. I pretty much needed to beg her to give me the room. I ask her to make the refund if she was not gonna let me stay in the hotel and she said no. Because according to the Expedia rules was no cancelations. So when I ask her where it said in my Expedia booking where it says that I needed to provide my passport to check in she said “ I don’t know about Expedia rules. I give her my driver license and my credit card as collateral and even like that she didn’t want to let me check in Very frustrating specially being in an emergency situation .,

Stopover close to the train station and to a shopping centre. It was convenient for us. Friendly staff, clean room and good breakfast.

Everything is fine and nice!

It's a business/ budget hotel, so can't expect a lot. But, room still smelled of smoke despite being non-smoking. Location is decent as it is next to the mall, but it's still a short tax ride away from JLR station. Breakfast is very average.

パジャマは部屋に置いて欲しかった

アメニティが少ないなと感じた 他の東横インよりも朝食が豪華だった 全体的にはとても満足です

コンサートの為に宿泊しました。とても便利でした。 朝ごはん付きで良心的なお値段で助かりました。

たまアリへのアクセスが完璧です。ホテルの部屋をでてから約15分後にはスタンドに着席してました。

ありがとうございました

埼玉スーパーアリーナでライブがあった為、初めて利用させていただきました。会場まではとても近く、ホテルの前にはショッピングが出来るお店がたくさんあります。今回忘れ物をたくさんしておりましたが、全て揃える事ができました。 ホテルについては、タオルを追加したい場合には有料だったり、え？これ付いていないの？と思う物もありました。 朝食付きで、お料理は美味しかったです。

駅から近くショッピングも出来て良かったです。

喫煙室しか空いてなかったからしかたがないが、 やはり、吸わない者にとっては臭かった。

普通によかったです。