Overall Ratings & Reviews Diego De Almagro Valparaiso

Good, efficient service. Daily breakfast was included in our rate; food was fine, personnel was kind.

Great views, clean rooms good breakfast great location, but not all the rooms have smart TVs and no washcloths only bath towels and hand towel towels

The hotel is big and quite comfortable inside, but graffitti outside and location in an area with abandoned buildings made our arrival weird. It was Sunday night and maybe that made it look even worse. A sunny monday morning and the good attention of front desk made everything look better. We could even walk to the tourist zones.

Cumple

The view of the Bay/water front was beautiful. But if you were looking for the beach you need to go further up or down the coast. The hotel is clean, staff very friendly and the breakfast was more than just coffee & bread. You had fruit, egg, sausage, pastries and so much more to eat. This area was very walkable. As you walked the city the dining options were plentiful from Pizza to Chinese to local dining. Public transportation was easily found. The only disappointing aspect of the city was the Graffiti that was everywhere. But we enjoyed our time in Valparaiso.

Hotel, staff and room were all great, Parking is a tad tight especially on weekends, so be prepared if you are counting on the free parking. Thanks for a great stay Hotel Diego.

Front lobby spacious and inviting. Staff very friendly and always helpful.

the pool and sauna and other amenites were not available , front desk told us that will never be avilable again. apparentaly the pool and sauna never worked well but they keep adding them in their description and this is very missleading

Near to the downtown, quiet and safe

The staff is very helpful.

Room was clean, but not spotless. Breakfast is good quality & plenty of choice. Well located for transport but a lot of grafitti

I picked this hotel because of its proximity to the cruise terminal.The hotel is very clean but feels more institutional than a welcoming place to stay. The room offered very basic accommodation. There are no coffee/tea making facilities in the room, no tissues in the bathroom. The bed was very firm and uncomfortable for me. We paid for an ocean view room at the front of the hotel which overlooks a major road so it was noisy to sleep until the traffic died down at night. The breakfast is adequate but not great quality. The oj tasted like sugar water that had had orange flavoring added. I wouldn't stay here again.

Muy céntrico y buena atención por parte del recepción

Very clean and well maintained.staff were very helpful and willing to assist, and the breakfast and dinning facilities were excellent.

It was an excellent choice for the price

Customer service very good, restaurant not the best food but great sympaty and willing to please the clients. The installations are old style but confortable beds and has everything for a quick stop during visiting the area.

This hotel is very convenient for cruise.

We were robbed inside the hotel lobby. Doors wide open No security and the staff did not assist us in anyway. Wouldn't even call the police for us to report. Poorly trained staff. The best part was that the breakfast staff was friendly and food was fresh. We reserved a city view and instead got a view of a dilapated rooftop.

Here is my recent experience with this hotel. I stayed there for a post-cruise stay of one night. Pros: location for cruisers only in my opinion. From the hotel you can walk along the train track to the cruise terminal in Valparaiso. Approximately 800m walk. Room was clean and bed comfortable. Our A/C unit did not work well so this was a negative point for me. Breakfast was good and had a nice variety of options. Cons: Location is not an incentive to go for a walk around. We took Uber to go to Vina del Mar which is nicer and not far. Check-in was average but not more. I believe this hotel needs more love. I would recommend ONLY if you take a cruise from Valparaiso cruise terminal and you want to be close,

Slept well, staff great