The staff were kind and welcoming without exception. Breakfast is very robust and accomodating. A special thanks to the cleaning staff who are so thorough and caring!

I loved the room, it felt more like a very spacious studio.

Friendly helpful staff. Large clean rooms. Good breakfast. Good location with buses outside’s the hotel. Huge park behind the hotel. Good restaurants around.

The A/C unit was making noises every 30 minutes. On/off and cracking sounds. Could not sleep.

The parking is non - regulated…. There are cars, suvs and pick up trucks everywhere- including areas that clearly say: no parking !!! The Hotel doesn’t do anything about it ….!!! The answer is: I am sorry ….!!!

no comments about this.

facilities are vey old. The hotel needs an update in its

This is a decent option for business travel. Yet the building is old and amenities limited. Bring your own heir dryer. The one offered here is probably from the 60’s. Nice staff though.

Very friendly staff! Great location in the center of Concepcion

It was good in general. The only cons was my daughter ordered mashed potatoes with fried eggs and got a small piece of meat in it. She is vegetarian.

The area was close to the business event, yet it was not as attractive. The hotel is in very old condition and beds are not that comfortable. It was ok for a 1-day stay. There is a local restaurant called La Pasta de la Nonna, it was absolutely phenomenal. Recommended.

The stay was excellent with no complaints. Perfect for business trip.

Attentive staff, excellent breakfast. We enjoyed our stay.

I stayed for only one night on business. Rates were very reasonable. Large rooms and good location. Hotel is in general good condition. Full service Restaurant with below average food quality.

El hotel tiene todo lo basico para una noche comfortable.

This is a comfortable, well-located hotel. Judging from our stays at other Santiago hotels on our recent trip, it is a bit overpriced for what it offers.

El Hotel bueno como en todos los que hemos estado.El detalle negativo es que lo elegimos por piscina y sauna.Sauna no está operativo,puerta NO cierra,queda unos cms abierta y se escapa el calor por tanto no cumple con finalidad(no lo informaron).No hay toallas,se debe llevar de habitación y luego dijeron se cambian.Al llamar a recepción,solicitando secas,nos dijeron que debemos bajar por ellas.Eso no es aceptable en htl de ésta categoría.Ademas ,muy parco personal de recepción.

Buen desayuno

Si

Excelente