Overall Ratings & Reviews Royal Boutique Paulista

Great breakfast, bed and shower.

Fantastic hotel!

Friendly staff, convenient and well kept

The hotel is in a very good position in relation to Av Paulista. Not too many staff are conversant in English, however they were friendly and polite. Room was very compact with little space to manoeuvre.

Hotel bem localizado, confortável, café da manhã farto e variado, ótimo chuveiro no quarto.

It is in a nice location

the staff was great.

Habían arañas en la ducha, incluso cuando fui al baño, se me subió una. La tasa del inodoro no la limpiaron bien y estaba orinada. Le falta aseo, mantenimiento. Desde la habitación se escucha incluso las conversaciones y todo lo que hacen en las otras habitaciones. En la habitación 204 hay olores permanentes de cocina que comienzan desde las 5 AM hasta tarde en la noche. El personal del hotel de la recepción no hablan ingles o español, solo portugués. Y es muy difícil que le entienda. A uno lo que necesita cómo viajero. No lo recomiendo y no me volvería a quedar en ese hotel

Location is good, hotel is ok. BUT… it is extremely noisy. I travel a lot for work and leisure and I’ve never stayed in a hotel so noisy. The walls are paper thin and you can hear every conversation of everyone on your floor. The door are not soft close and people bang the doors all the time and it feels like they are next to you. The cleaning staff also is screaming and yelling in the hallway and whilst cleaning bedrooms. I’m not a light sleeper at all but it’s literally impossible to fall asleep until everyone on your floor stops talking and making noise, and you wake up with the first people - you can hear everyone’s alarm etc.

Properties well kept, clean and staff are very accommodating. Very walkable to Paulista Avenue. The WiFi was at times not reliable but overall a great place to stay.

Very nice place. Breakfast is great.

The rooms need a remodel. The beds are way too hard and firm. Provide better bedside tables. Provide Better soap and shower washing supplies. Upgrade the internet speed. Way too slow.

It's a good affordable option to stay within a few minute walk from Paulista. Check-in was smooth, I arrived to Sao Paulo early in the morning and I was able to store my bags with the reception desk until my room was ready at 2pm. Lobby area is pretty small, with minimal air conditioning which was a surprise. The gym is very small, jacuzzi tub was not operational, not sure about the sauna. The photos of rooms and facilities on booking sites were a bit misleading in respect to sizes of the rooms, amenities, and lobby. Overall a decent option to stay in a convenient location.

There was a pipe burst casing water damge everywhere

Everything was old even the make up mirror, the floors, the towels, the hall carpet :(

The Royal Jardins is located in an excellent area in São Paulo. The hotel function s more like an aparthotel. The common areas are fine, including the restaurant. Breakfast was nice, although a bit repetitive. The room was a disappointment: the toilet didn’t function appropriately. The linens and towels looked worn out and feel overused. The have to do a facelift!

Poor quality for the price they ask.

The staff were pleasant, location was excellent, and the quality of the room was commensurate with the price. I enjoyed the breakfast buffet. I also appreciate that they facilitated an early check-in. Cons: I don't know if I needed to request it, but housekeeping did not come to my room during my short visit. Also, I could hear conversations and doors closing in the hallway. It would have been annoying if I spent a lot of time in my room. Overall, positive experience and I would book again.

Great location and free breakfast buffet. Negatives are that the hallway had fresh paint the day we arrived (smelled terribly!) and the staff was initially reluctant to change our room although they eventually did. Also the water went out for half a day, and the cleaning staff wasn’t great - failed to replace our soap and toilet paper, and there was a pee stain on the toilet seat from previous guests. Would stay elsewhere for this hotels of this price range.

Excellent hotel in the centre of Sao Paolo. We arrived early after our flight was changed but no issue with an early check-in for a small fee. The staff were very pleasant and courteous. The hotel was very clean and had a good choice at breakfast. I would recommend this hotel and will stay again when i return to Sao Paolo.