Aston Tanjung Pinang Hotel & Conference Center

Explore Aston Tanjung Pinang Hotel & Conference Center
8.3
Very Good
From 1,570 reviews
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Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.3

Service and Facilites

8.3

People often mention about Aston Tanjung Pinang Hotel & Conference Center
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Staff Friendliness (33)
Taste (31)
Bedroom (30)
Ambiance (29)
Variety (29)
Accessibility (27)
Surroundings (26)
Bathroom (26)
Distance to City Center (25)
Family Friendly (25)
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Traveler Reviews Aston Tanjung Pinang Hotel & Conference Center

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40
Customer reviews
Zaky Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is located close to RHF Airport. There are many culinary options and coffee shops around the hotel.
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Z***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 day(s) ago
A reliable hotel if you have an agenda to Tanjungpinang City.
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G***h
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Have stayed here many times for personal events and business trips.
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Accommodation's Reply
02 Jul 2026
Dear G***h, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
G***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, highly recommended. I'll definitely stay here on business or vacation.
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Accommodation's Reply
02 Jul 2026
Dear G***h, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
M***M
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
A well-known hotel, but drinks are served outside using a dispenser. How can it be inferior to budget hotels that still provide bottled water, and the rooms are not worth the price.
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Accommodation's Reply
23 Jun 2026
Dear M***M Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the XXXXX, XXXXX, XXXX, and XXXX will be looked into and we will do our best to rectify the issue(s). We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms. I'd say I stay here every year when I visit Tanjungpinang. 😁
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Accommodation's Reply
17 Jun 2026
Dear E***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
G***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A trustworthy hotel with a comfortable atmosphere. The food is excellent, and I love the taste. Thank you, and keep trusting us.
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Accommodation's Reply
17 Jun 2026
Dear G***n, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Rooms are okay, clean, service is good.
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Accommodation's Reply
17 Jun 2026
Dear s***i, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
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Indra J. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
For a holiday, it's okay.... I like the atmosphere and service.
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Accommodation's Reply
17 Jun 2026
Dear Indra J.K, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
l***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
First time staying here, the hotel is comfortable, the staff is friendly and helpful, the breakfast is varied, the room is comfortable and clean. But the floor of the room is downstairs..... it doesn't feel safe because anyone can access it.
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Accommodation's Reply
17 Jun 2026
Dear I***h, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The hotel is clean and close to business destinations, it was very pleasant to visit, hopefully we can visit again. Thank you.
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Accommodation's Reply
17 Jun 2026
Dear A***i, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The room is clean and spacious. Unfortunately, the TV and telephone need upgrading. They are too old. The hotel is not located in the city center, a bit far from the city of Tanjung Pinang. The food was varied and tasty.
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Accommodation's Reply
17 Jun 2026
Dear s***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The hotel staff was very friendly, the rooms and bathrooms were spotlessly clean, the breakfast menu was kid-friendly, and the breakfast menu was varied. Highly recommended, and I'll definitely stay here again next time I visit Tanjung Pinang.
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Accommodation's Reply
17 Jun 2026
Dear G***t, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
Sintya Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The place is cool, comfortable to stay here.
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Accommodation's Reply
17 Jun 2026
Dear Sintya Y, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
The staff are very helpful and friendly, but please fix the AC because it wasn't cold enough yesterday, maybe improve the breakfast, thank you, I really enjoyed my staycation here ^^
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Accommodation's Reply
02 Jul 2026
Dear R***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
best service and according to standards, input for product quality for breakfast, pay attention to taste
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Accommodation's Reply
02 Jul 2026
Dear B***Y, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
The hotel is quite good... The receptionist and housekeeping staff are not on the same page, so guest requests are not properly attended to, which makes them uncomfortable.
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Accommodation's Reply
02 Jul 2026
Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
The hotel was pretty good. In my opinion, the only thing lacking was the reception and housekeeping staff's lack of response to guests' requests for a change of bedsheets, which was a bit harsh. Perhaps they hadn't changed the sheets regularly.
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1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear G***h, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
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Eep E.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 44 week(s) ago
Initially, I was a bit bored due to the distance from the airport, but this was alleviated by the access to the beach. I was initially impressed with the good Wi-Fi signal in my room, but it frequently disconnected, so I had to tether my laptop to my phone for my activities in the room.
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2 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Eep E, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
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ARIF M.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 44 week(s) ago
close to Trans Studio and the airport...comfortable and friendly environment, very nice and helpful staff
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2 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear ARIF M, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Tanjung Pinang Hotel & Conference Center
Number of reviews per page
20
40

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