La habitacion era comoda y grande, muy limpia, lo unico maño la vista

O quarto era bom mas o atendimento da recepção precisa melhorar muito.

Terrible hotel, it was showing pet friendly and up on our arrival at 23;00 tiered they told us we can’t have pets ! This is unacceptable Plus they reception guys do not speak English and do not show any solutions to the issue

Was okay but need more care , the shower gel was booked when needed. Mattress protection need and pillow protectors .

The premium paid for this hotel made the stay be very disappointing. The hotel staff was not very friendly, we had to book our breakfast time which was very frustrating and harmed the planning for our days. The room was full of fire ants and their restaurant food/drinks were outrageously expensive.

First I have never refused a hotel room in my life and I have had many and I have never given a bad review on a hotel stay until today.The hotel is a series of buildings with about 6 rooms in each section.The building reeked with a mold smell and we had to carry our luggage (with help) up 2 flights of stairs to get into the room. My wife and I had a long day and made the decision to tough it out at least for one night. We went to check out the pool for a while, came back to building and the dangerous mold smell was so bad my wife had a hard time breathing. We made the decision to find another hotel that night because mold can be dangerous. Sun Bay Hotel Pipa refused to give all of our money back and charged us for 1 night because they said we have been there over 5 hours which is a TOTAL LIE. I have screenshots from our phone calls showing we called Sun Bay Hotel at 5:12pm for directions because the GPS directions was taking us on on a one way street the wrong way and arrived about 6pm. I have a screenshot of the phone call we made to the Pousada Oka da Mata hotel at 8:15pm to make reservations. At 8:30pm we had the car loaded called back Oka da Mata and they were wonderful with big rooms and a great staff that offered a driver to lead us from the gates of hell to their hotel. That is the shortest 5 hours I have ever seen. The hotel staff is lying to Orbitz and I can assure anyone that reads this this fight is not over because I feel like I have been lied to and cheated. Bob

El restaurant y entorno muy buenos, la habitación parecía de un nivel inferior. Comoda y de buen tamaño pero falta mantenimiento y algunas comodidades

O hotel tem uma excelente estrutura e conforto. Áreas amplas, quartos também. As opções de café da manhã são bem gostosas e, grata surpresa, tinha sempre opção sem gluten. Com uns 10 minutinhos andando vc chega à praia e uns 5 para bares e restaurantes. A ausência de acesso à praia é um detalhe importante, e é preciso saber disso. Vc vê toda a Baía mas não desce. O fato de não ser super no centro deixa o ambiente bem silencioso, o que é ótimo. Enfim, excelente experiência.

Pros: Location. Beautiful landscape. Prices are OK for a hotel. Close to Madeiro Beach. Cons: No internet on the rooms. Internet at the restaurant or pool was horrible. Bed is to hard and hurt my back. There is only two channels woking on the tv (they say they have cable. If they had, wasn't working) If you don't have a night activity on the city to go and have to stay in the hotel(if is raining), you won't find anything to do. No TV and Internet working.

Good welcome. Nowhere to sit in room, very little space because of an extra bed. The only rubbish bin was the one by the toilet - not nice. Excellent choice for breakfast, other food quite good.

Boa localização, café da manhã satisfatório.

Gosto muito

O quarto em que ficamos estava com mal cheiro de mofo, e apareceram muitas baratas em nossa estadia. Não tinha vaga de estacionamento suficiente, tivemos que deixar o carro em um estacionamento externo. Ponto positivo: café da manhã e atendimento dos funcionários.

Melhor café da manhã 😍

No geral, os servicos disponibilizados foram de boa qualidade. O único registro negativo foi o serviço do café da manhã, no que se refere ao fato de não terem se preparado para receber o grande quantitativo de hospedes no período de 19 a 21/04. Não havendo mesas suficientes, partiram para improvisações em mesas na área das piscinas e no primeiro andar sem infraestrutura para o tipo de servico.

Excelente localização com ótimo café da manhã e muito boas instalações.

Quartos antigos e estacionamento pequeno

O hotel precisa fazer uma reforma nos prédios, pintura desgastada. O café da manhã não tem muita variedade.

Café da manhã satisfatório. Quarto é bem simples e falta um pouco de cuidado com detalhes. Mas também é satisfatório pois tudo funcionou bem e a cama era confortável. Não se deve esperar muito!

Foi incrível! Preparam até um mimo surpresa, porque falei que era uma viagem para celebrar aniversário de casamento!