Excellent hotel!

The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated.

The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool.

The staff was very kind and helpful. The property is very beautiful.

We really enjoyed our stay at Hotel Kanbayashi. The location was

Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!

Food was amazing! Everyone was really accommodating and friendly. The location is right next to the snow monkey park. Would recommend this hotel to any friends visiting Nagano.

We had an amazing and relaxing 2 night stay here. Our room had a beautiful view of the mountains. The staff were very kind and helpful, and the Kaiseki meals and breakfasts were great (and huge). The public and private onsens were really nice, and not crowded at all possibly because we visited during the summer. Great location to visit the snow monkey park!

Was a most wonderful and relaxing experience. Only the fact that the indoor pool is closed for the whole month of June was disappointing.

Staff was incredibly helpful and friendly. Beautiful gardens on property and very convenient to Snow Monkey Park. Meals were delicious and such a great experience!

Staff was very friendly and accommodating to English speaking travelers. The private onsen was great too.

Thank you very much for the hospitality. Everything was very nice. If I have to rank from 1 - 10; I would give almost in every parameter 10 Food, will give 9 Still a very high ranking, so would be more then happy to come back. Shopping of souvenirs, a bit limited, but it is o.k Thank you again for the excellent hospitality.

This was an incredible place to stay! Authentic Japanese traditions shared with us and the entire place was beautiful! You can walk to the entrance to the Snow Monkeys from here! They make up your bed while you are out. The beds are twin futons on the floor so be prepared, but it was fun! A little stiff when we woke up. Wish we had stayed another night to enjoy the warm bath!

Having the ability to hire crampons and walking sticks was very useful for walking to the snow monkeys

This accommodation is outstanding. The dinners and breakfasts were wonderful and the service was amazing, as was the onsen.

Amazing place and staff ! Highly recommend this place.

An amazing ryokan next to the monkey park. Loved the Japanese room, the lobby and the onsen, esp the outdoor onsen.

The proximity to the Snow Monkey park was great. I didn’t like that they did not inquire about sizes needed for yukayas as other ryokans had done. Japanese cuisine was very nice.

Good location to monkey park, excellent services, friendly staff, great meals (dinner and Japanese breakfast) and hotel room

Good hotel close to the Snow Monkey Park. Outdoor and indoor ryokan and a mix of Japanese and traditional rooms. Staff speak reasonable English and are friendly and helpful. Downsides: rooms are very hot in the winter due to central heating. The hotel feels a bit dated and could you a refresh in some places.