We went to stay at the Riad Arbre Bleu for our 11th wedding anniversary after seeing it on Hotels.com and thinking ‘just the job’ but we returned home to make a massive complaint to Hotels.cim concerning horribly incompetent and abusive staff particularly their driver Abdul towards my wife. No detailed invoice, which are still up yet to receive, no confirmation of tourist tax at the Riad, no credit card facilities, extortionate cost of a city tour, very poor communication with Chris - their representative from outset and also we had to pay for an anniversary card which we returned. Hotels.com are looking into this place very seriously due to the distress and abused we experienced. Personally we don’t tolerate this level of abuse and think that people need to know what could happen if you stay here. The local area is great and we went on a great tour of the Atlas Mountains not booked through this place I hasten to add. Go to Marrakesh but don’t stay here.