Overall Ratings & Reviews Palace Hotel & Spa Termas de S. Tiago

Bad smell in bathroom. Couldnt adjust heating in the room. Staff barely interested in communication. Awful restaurant. Only a poor set menu while i was there.

I was quite disappointed. I was wanting to love the hotel, and pulling into the long drive, it looked to impress. The outside is fantastic and has great appeal. Once inside, it felt like a cross between a morgue and army barracks. Crazy dim light, no real decoration, no music or much in the way of a warm or welcome feel. The hallway was so dark and dim until the sensors kicked in, which then provided the same light one would expect from a Soviet era store room. The quarters were equally spartan, with accommodations that do everything required for function, but offer nothing in the way of character. The bathroom continued the theme of sparse, industrial lighting. The shower leaked when using it. And the bathroom tiles are outright ghastly. Breakfast was quite meagre, and they charge extra to use the spa. Hire an interior decorator, hang some paintings and decorations, play some nice music, and hire an electrician to fix up the lights. Especially outside. Once dark, the beautiful stone should be lit up and highlighted.

Nice room nice location. Expensive facilities

Palace Hotel & Spa Termas de S. Tiago is well worth a visit, the hotel is spacious, clean, comfortable and well run. The breakfast is self service with everything laid on for you and is of a high quality. The spa facilities are good, the pool has powerful jets that massage well and the staff are welcoming. The gym is small but user friendly. Situated just outside the lovely town of Penamacor in this sleepy area of Portugal, you get a real treat of a retreat here. I will come again and highly recommend.

Super quite hotel with excellent staff

Location wasn't near any big site seeing attractions. Room very large and clean. Didn't like dark hallways which needed to be motion activated.

Negatives. Staff at reception very poor from when we walked in untill we left. Fridge in room not working, reported it 3 times. Wifi in room was very poor. Breakfast below average. There was not enough staff, hence tables not getting cleared and items not being replenished quick enough. Horrible smell all the time in bathroom. We never used the swimming pool as i thought it was expensive. Positives. We had a nice big bright room with 3 balconies but minus chairs to sit out on.

Asked for a quiet room. Told that because I had booked through hotels.com and not paid the full rate that this was not possible. Put near reception next to a group of teenagers. For the same reason the gym and pool would cost €12 per hour EXTRA. Pool looked good but gym was basic with little equipment Breakfast was definitely not 4 star

Breakfast was appalling. On the last day I stayed there were more guests so they put out a different selection of food. When it was just minimal guests the choice was very poor. Disappointed at the €12 charge to use the pool / gym for an hour. Also was very uninviting and dark. The corridor lights were on a sensor - which I do understand for economy and environmental reasons - but there was a significant delay which meant most of the time I was fumbling in the dark which felt a little like I was in The Shining! Waiting on the twins popping out.... Staff - were amenable. Room was clean but lacked facilities such as an iron or tea and coffee making facilities. Was planning on returning with young family but no TV choices for children apparent which is always handy when trying to get ready in the morning.

This hotel is situated a 10 minute walk from central Penamacor. The rooms are clean and a good size, the hotel has lovely grounds and a good spa with swimming pool and sauna/steam room. The staff are friendly and helpful but sometimes it took me a while to get served.

very nice facility in the middle of nowhere. Quiet. Affordable. Good breakfast. We didn t like the meditation style music in the breakfast room but other than that it was great. Short stay for us but could be a place to stop and relax.

Great layover stop as part of a long drive to northern Portugal. Thank you to the wonderful staff.

We had problems finding the hotel as the name was not on the sign. However, we enjoyed our stay there.

Creo que no se corresponde con las estrellas que pone. Le pondría una estrella menos

Muito mal! A piscina paga-se 13,50€ por pessoa, quando isso não está descrito aqui no site. O hotel disse que a responsabilidade era vossa porque marquei através do hoteis.com O pequeno almoço tinha produtos do dia anterior, nomeadamente pão de leite, ovos mexidos, entre outros. O jantar só estava disponível na 6a feira e tinha apenas duas opções, uma de carne e uma de peixe. O quarto não tinha telefone, pelo que tínhamos de andar de um lado para o outro a comunicar ou ligar do nosso próprio telemóvel.

Gostámos da estadia, o local é muito agradável e tranquilo. O quarto espaçoso com varanda. Foi pena o ar condicionado não funcionar. Jantámos no hotel, mas a comida era "aquecida" e não serviram o acompanhamento como estava na ementa.

Os quartos tinham óptimas condições e limpeza. Termas com tempo controlado, sauna não funcionava e preços de acesso a outros serviços proibitivos. Pequeno almoço, do que pior que vi nos últimos anos: falta de quantidade e qualidade dos produtos, sumos de pacote, serviço de mesa (tolhas, talheres...) inexistente devido ao pouco pessoal e à desorganização evidente. A culpa não será só de quem lá está mas muitos de quem "gere" à antiga.

Bien

Ponto forte a piscina, maravilhosa também o pequeno almoço muito bom... Pontos a melhorar, os detalhes, as toalhas melhor dobradas no quarto de banho. O jantar as entradas não estarem na mesa antes de chegarmos e o prato estar mais quente

Dommage qu’il n’y ait pas de piscine extérieure et que l’interieure soit payante.. sinon grande chambre mais pas de charme pour le lieu! Propreté et accueil agreable