Overall Ratings & Reviews Holiday Inn Express & Suites HAWTHORNE - ELMSFORD NORTH by IHG, an IHG Hotel

Good breakfast--simple but ample with egg white omelets and hot oatmeal. More than one might expect after an Express overnight stay

Excellent hotel just 20 min from Westchester airport. Recommended.

I like the 24 hours coffee or tea and breakfast included. The place is amazing and quiet.

Breakfast was not very good, no juice, dry potatoes, poor quality coffee, eggs were pre-cooked and edible but not good.

Staff was extremely rude. Breakfast helper was nasty and kept yelling at patrons, reprimanding them and being overall awful.

Pool hours so limited it is almost impossible to use it. Breakfast only had sweet options and was very crowded. Half of the foods unavailable due to technical issues, had to wait and ask for almost everything.

Great propert

Spotless, well appointed rooms, excellent location, superior staff.

Clean

Excellent property in every way possible. 5 stars across the board. Well maintained property, Excellent cleanliness, Excellent Staff, Excellent breakfast. Would highly recommend it and will stay there again.

My room A/C was glitchy but maintenance fixed it quickly.

The staff was very helpful and the property is very clean!!I definitely will be staying with my 4 children again!!

The entire conditions at the premises is great.

Great

There rooms were very nice. Something smelled in a certain part of the hallway.

Excellent, everything very clean, the food very good, everything very tidy, the staff is not very friendly but everything else is excellent. The pool is very clean and everything is very comfortable

Excellent stay we needed a place close to wmc and it was confortable and breakfast was great

It was very good

Customer service was great!! Room and bathroom very clean. Very quite. It was nice having an Apple Bs, diner and a italian restaurant across de street.

Overall great