The room is exceptionally large and clean!

Great location, 10 minutes walk from train station. Great room, mall and many restaurants close by. Highly recommendable

Great location

Very nice luxury hotel for an affordable price. I just wish they had more vegetarian options at breakfast. Other than that, excellent.

The room is very clean. The breakfast is excellent with so many choices. The location is super convenient, only 10 minutes walk to train station. Highly recommended!

Close to railway station. Spacious, modern and clean. Breakfast buffet with varieties. Friendly staff.

I have stayed in other Hyatt properties before but this was just sub-par experience. The trash wasn’t taken out during the whole stay in the hotel. There was a kitchen but no utensils (you need to call them for utensils to use). It was just an underwhelming stay unfortunately. No combs, no toothbrushes (they handed me 2 toothbrushes at the check-in). I can understand the Eco-friendly aspect as many hotels are doing it but it was just unexpected and they should have send a prior notice to carry utilities like some of the other hotels do.

Location is next to airport. But there are no shuttle service not loke others.. Also there are fungus around shower booth. Not very friendly.

Nice breakfast. Staff is very friendly and helpful.

Front desk bilingual, very helpful staff, housekeeping was excellent

Always good to be back here. Very convenient staff is friendly and helpful close by to the NECC and restaurants.

Everything was great experience

Room is very big and clean. walking distance to a mall with many eateries. the staffs of hotel are helpful and polite. Breakfast is perfect. The only con is the room turned blackout suddenly for two times during my stay, the explaination is blackedout if sensor detect motionless of guest in the room. Quite speechless to hear this.

Three night business trip, Hyatt was fabulous Hotel Friendly staff, quick check in, very spacious King Suite, super quiet, clean and comfortable room The location is okay, although it is indeed a long walk 10-15mins from Hongqiao Railway station / Line 2 Metro). The nearby shopping area HUB has many good restaurants to cover all tastes. I will certainly stay here again, highly recommended

Great location, near Hongqiao airport, convenient.

room is clean and quiet

very spacious

Stayed here for a business trip. The people in the front desk were very helpful with my trip and organising taxis for me around the city! Highly recommend if you’re in Shanghai on a business or just traveling. Super save area as well!

The location is good and the room is nice and clean.

location is great. just take 5 mins shuttle bus to the airport and train station. Room is new and clean. Air conditioner is great. WiFi signal is excellent.