7.4
Pleasant
From 29 reviews
Cleanliness

8.2

Room Comfort

7.0

Service and Facilites

8.4

Traveler Reviews Hotel Lukas

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Had a 14 night stay the first night we were out in a tiny old somewhat dirty due to the condition room. Complained the next morning and to be fair we were relocated to a better room The photos online were obviously taken many years ago as the hotel is looking tired and in need of a makeover. The staff with the exception of Marcel who went out of his way to help us especially when my watch collection went missing and got them returned from the cleaner who was waiting to see if they were reported missing. The rest of the staff were cold and unfriendly especially the girl on reception who barely said hello and never smiled. The breakfast was eggs eggs or eggs. Ok if your staying one or 2 nights by 14 ! Need a cereal n fruit option. Won’t return again.
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The room was very quiet even though the hotel is in the middle of the nightclub neighborhood, and the air conditioning worked perfectly. But our room flooded, the hot water never worked, and the breakfast included was very small. The manager was not present during our stay, so I have to call back about compensation for our damaged property.
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Ceci
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Good location. Close to public transportation and restaurants.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

First, the good. It was cheap and the A/C worked well. The bad things..... The mattresses are TERRIBLE. Not much softer than the floor. Only one breakfast option which was scrambled eggs with ham, but it was good. Its advertised to have refrigerator in the room. We stayed here with family and none of the three rooms had a refrigerator. There were supposed to be toiletries in the bathroom but there weren't. When we called to request them, they agreed to bring them to us which they did, but they gave the excuse that we checked in before 3pm as the reason there weren't toiletries in the room. What? Overall it was clean but shows its age and could stand to be updated.
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Xochitl Lopez
icon-Family
Family
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Staff is great specially Richard he did everything in his hands to accommodate us.
Joel
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Our flight was delayed 1 day, we arrived October 5. The staff where able to assist us and welcome us back like a family. I really love Hotel Lukas, especially the breakfast selections.
Melvin
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

This was my first time in Medellin, and for the most part I had a good time. This hotel was average at best. Outdated furniture and beds. If you're a person that likes to sleep in, this might not be the place for you. Maybe it was just were my room was, perhaps it was next to the janitor closet but I could hear the cleaning ppl congregating outside my room making noise and awakening me from my slumber. The breakfast was very limited, but I did appreciate that it was cooked to order, and not displayed buffet style. Over all, its not a bad place, It's 2 blocks from the metro, and steps away from the nightlife.
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Joanne
2.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

I chose this hotel because it was so close to the metro and the stadium. I wanted a place with aircon and quiet. I would have gone to the Ibis, for about the same price but it was full, alas. I booked for two nights but left immediately after 1, mostly because of noise. There was no window to outside, only to the hallway. There is a meeting room and an event was going on in the evening. The hall noise was bad in general, and horrible during the event. The air con had no controls, simply off and on, and it decided when to work or not. The room got very stuffy when it took a break. The staff was mostly good and as helpful as could be. One of the staff walked me over across the street to the travel agent. The first room I had was tiny, and they moved me graciously. I really cannot recommend the place mostly due to the noise and air con. For the same price, book the Ibis if you can. I have found them reliable anywhere I have been stuck for a clean, quiet, cool and reasonable inexpensive place to stay.
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Nu
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Todo muy bien.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Muy buen establecimiento la gente muy atenta y amable.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

그저 그렇다..숙소안의 시설을 좀더 신경썻으면 좋겠다. 예를 들면, 샤워실 안에 물빠지는 것..티비 온오프상태
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

El hotel se encuentra en la mejor ubicación de todo Medellín para visitar toda la ciudad, el personal es muy amable y te hacen sentir muy cómodo durante toda tu estancia especialmente Francisco ! Quizás tiene detalles pequeños en el mantenimiento pero se pueden pasar por alto ya que no afecta la estancia ni la comodidad Definitivamente es una excelente opción relación precio-calidad para visitar Medellín
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DANIEL
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Muy buena estadía
Verified traveler
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

夜間の騒音や隣室・廊下からの雑音が気になりました。
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

El hotel cumplía con nuestras necesidades pero no con la expectativa que llevábamos luego de ver las fotos que nos mostraron al reservar. El cuarto muy básico y olía mucho a guardado.
Alix
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

approximite de tout les services. Jai moins aimé la chambre. Parce que nous étions à côté de la route. On n’entends tout les véhicules passés.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

su personal amable y buen estado del hotel y facilidad al transporte de metro y taxis
mark Do
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

hotel pequeno pero su atencion maravillosa los empleados excelentes en todos los turnos, limpio ubicacion para camiinar y facil traslado para cualquier parte de la ciudad
jairo
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

muy bien atendidos y muy cómodas sus habitaciones. personal muy atento buen trato y bien ubicado
Juan Andres
6.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Es un hotel muy normal el desayuno es May poco
Number of reviews per page
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40