9.6
Exceptional
From 180 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Summum Boutique Hotel, member of Meliá Collection

Number of reviews per page
20
40
Top reviews
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We spent 2 nights and loved that the quiet street was just a 5 min walk to the bustling Old Town. Very walkable to sights, restaurants, cafe's, shops. We even walked 25 min to the beach one day and rented chaises and had lunch. Staff was incredibly kind and helpful. Room was lovely.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A fantastic boutique hotel located in a quiet street 2 minutes from the shops and restaurants. Spotlessly clean with great amenities this hotel has been painstakingly restored to an exceptional modern standard whilst keeping its authentic charm. The private spa is superb and a great place to relax after a busy day sightseeing. Lastly, the staff are truly amazing. Always happy, smiling and going the extra mile to make your stay stress free and unforgettable.
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Suzanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were charming from beginning to end - reception staff particularly. Nice room, good size. Floor outside shower lifted slightly so uneven and leaked slightly! Lovely breakfast in courtyard area with good choice. Small rooftop seating with plunge - ( booking system in place). Would re-visit.
john
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff were welcoming and pleasant and catered for our requirements. Highly recommendable.
Rebecca
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property was beautiful but room location was noisy and we had a few other issues with the room too.
Paula
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

My friend and I stayed for 3 days, we loved the hotel. Very nice restoration of an older building with a sweet and small plunge pool. There was a sauna and spa downstairs. Nice toiletries too. The staff were lovely and accommodating, the (english) lady was especially helpful with recommendations and arranging taxis etc. Would definitely stay again!
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Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Service was excellent
Alice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Fabulous staff. Wonderful restaurant recommendations. Such a lovely welcome. Cozy, charming decor.
Peifang
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Intimate boutique hotel
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We really enjoyed our stay as a couple traveling with no kids. We were blown away by the service. Rooms are nice but on the smaller side (normal for Europe). The location was great and easily walkable to the center of Palma.
Naz
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This hotel is amazing. They know how to take care of people!! And the lobby smells amazing every time😂
Henri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Check-in process was incredibly smooth with very kind staff that made you feel instantly at home. Very central location. Hotel staff provided recommendations and booked our taxi to the airport as well. This is now our go-to spot in Palma.
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The property was an amazing converted mansion that retained its 1874 charm with modern amenities. No complaints.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We stayed here last year and liked it so much we booked again. Everything was fine this time, but we noticed that that the staff whilst friendly and professional were not as good as last year, nor was the breakfast or the room.
Etme
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Great service, great breakfast, great location
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The location of the hotel is great for exploring the Old Town, along with great restaurants nearby and some beautiful boutiques. The staff are very helpful and knowledgeable and the breakfast is amazing. Very quiet at the weekends, a little bit more noisy during the week as located near to a school, but this is mainly during the morning arrival time.
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Dan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

A really beautiful property that has been thoughtfully renovated. We loved our stay and found the staff to be super helpful. An on-site bar and restaurant (other than breakfast only) would make things better. The walls are also a little thin so take it easy at night! Overall, very good - highly recommended.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This is a gem of a place - five stars and lives up to the name! Very clean, luxe, and the staff is extremely generous with their time and helpful with anything you may need. Summum is a boutique hotel with only 18 rooms so you really feel like you’re the only person in the hotel. The pool on the rooftop is more like a Jacuzzi and has to be reserved in advance. This ensures you have the entire rooftop to yourself. If you’re looking for a calm & peaceful place to stay then this is it! My best friend and I loved our stay here - so much so, we stayed an extra night. 10/10 would stay here again. Big thanks to Tim, Manuel, Emma, Flora, Maria, Cindy, Pedro, and the rest of the staff for making our trip in Mallorca remarkable.
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Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Elegant, meticulously-run intimate boutique hotel in a beautifully renovated old building centrally located. Luxuriously appointed, well-run, with gracious service.
Jose L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Wonderful, amazing service, attention in everything around you, you will feel like Royalty😃
Number of reviews per page
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