Fabulous and gorgeous property. We stayed in May, and the views were outstanding and the food and service were excellent. You can see the sunset and sunrise from the exact same spot on the view deck. That is big the view is. It is a 30+ minutes from the airport. Free valet and free self parking. The nearby town has nightlife and lots of good restaurants. There is no public hot pool or tub, but some of the rooms have one.

Amazing, luxury hotel with amazing views surrounding the whole hotel. We went towards the end of September so it was quieter and the weather was still great. Food at all the restaurants, including the breakfast and dinner buffet was amazing, some of the best we’ve had whilst away. Food at the restaurants can take a while to come, but it is because the food is freshly made and you can taste the difference. The only downside and why I gave 4 star instead of 5 star is because of the lack of accessible free drinking water on the hotel. To me this is a basic human need especially whilst in the sun and should not be used to make money. On the hotel site it’s self you can drink small bottles of water in mini bar which are €3.50 each, or in the hotel shop there were only a few small bottles for €0.90. Please just make it easier for people to drink water. We walked to the supermarket a 5 minute walk away every day to buy big bottles of water. We stayed in the luxury private pool seafront room which was incredible, waking up everyday to sit on our terrace with views of the beautiful beach and have our own pool overlooking it was very special. The beach was lovely, there is a small bit right in front of our room near the Elemis restaurant that is sandy and you can swim in.

Amazing customer service! Really happy with our stay and the grounds are lovely too! We came for our honeymoon and were treated so well.

We purposely chose a room with a plunge pool but the water was too cold to enjoy it

Nice lobby and nice staff. Good breakfast. That’s where the good ends. The hotel itself is quite old and in need of good renovation. There are some signs of limited updates, but overall the facility is showing its age. Overall, it feels like an old all inclusive hotel in Cancun that have seen its better days. The worst part is how the shower and sink and toilet are played out. Insanity. We wouldn’t pick it again if we were in Crete.

Well designed. Nice interior. Good breakfast catering.

The staff, especially the managers are very rude. When asking them questions, they act like they don’t want to talk to you. We booked half board and no one knows what is going on with it so it causes lots of arguments and tension between the guests and staff. Me and my husband stayed in a room and they only left one towel. They also left bin bags in my room. For the price , I was expecting a 5 star experience and it was far from that.

Gorgeous hotel, great staff and overall perfect stay.

Amazing resort, views, food and service. Nothing to fault

Beautiful hotel with great facilities, super friendly and helpful staff. Breakfast a real highlight, one of the best buffet breakfasts we have experienced. Delightful not to experience any of the usual sunbed challenges around the pool. Super windy weather made shade quite difficult though as staff stopped us putting up umbrellas and the access to the beach/sea was quite difficult. Games room was a great asset but could do with some love & attention as wasn’t a place you wanted to dwell in. Would highly recommend Abaton.

The resort was absolutely stunning, amazing views and such a relaxing stay. Sunrise and Sunset were always perfect. The facilities were great and the staff were very welcoming at reception with a welcome drink. The room was reasonably clean and they changed the towels every day which was great, as well as provided both morning/evening cleaning. The cleaning wasn’t very thorough as I noticed in the toilet there were a lot of hairs behind the door/toilet that were easily wiped up with a tissue. The gym had great air con and open anytime of day. I thought that the massage treatments were very expensive at €90 for half an hour, it could have been more reasonable. The biggest let down was I felt the staff at the Buddha Bar were very rude unless you were spending a lot of money and the service was extremely slow. I also found it strange that even though you had already paid for the hotel, some beds (the ones in the water) were an additional €150 per day. We decided to go outside of the hotel for dinner to Hersonissos or Koutoulofari (old village on the hill) which were much more reasonably priced and only 20-30mins walk or 5 minutes taxi

Spent 4 nights here with my wife as part of our Honeymoon in Greece. It was absolutely splendid. Such a peaceful, wonderful resort with great amenities. The pool side is absolutely breathtaking and so relaxing. There is a great pool bar nearby and the servers bring you drink and food in very timely fashion. I had originally a sea view only room and they upgraded us to a shared plunge pool room for free. This was an awesome upgrade. We used the plunge pool a bunch and its basically your own private pool. The room is super comfortable. Don't mind the key-powered room because once you get and put your card in then turn on the AC, massive vents cool the room in minutes. The breakfast buffet was always excellent with so many tasty options sure to please anyone. We ate at the Cretan restaurant they have there and it was so romantic. The food was extraordinary and among the best we had had on Crete. There are a lot of awesome picture and video taking opportunities on the resort too. Sure to make your friends and family jealous. Some cool local beaches nearby with great views and clear waters - just ask the staff there and they will tell you the options. Only 30 min from the Heraklion airport - no need to deal with the huge journey to Chania if you are not so inclined to go there, can have just as much of a great time at Abaton. Highly recommend! We will be coming back!

Our stay was amazing. The hotel was clean and well maintained. The staff was very attentive and warm with nice complementary touches throughout. They made our anniversary trip to Crete truly memorable! We would definitely recommend

The property was amazing. Staff was friendly, the location was beautiful and located around many areas. I was able to take the bus to Malia and Hersonissos. I would love to come back to Abaton and create some content! Everything was amazing

Fantastic! We went on a honeymoon here. We really can’t wait to return. We’re a gay couple and we felt incredibly safe and welcome. Food and drinks were amazing. Sushi at Buddha bar was awesome. And the drinks, Melon Crush and Abaton Spritz were lush. We had a joint shared private pool which was the perfect option for us. We ended up making friends with our neighbours and we went for some after dinner drinks with them one evening. The whole atmosphere is very relaxed and welcoming. We can’t wait to return.

It was a fantastic experience. The reason for the lower markings on some areas are: Our reservation was for 3 people (2 adults, 1 child) and we were only provided with accommodations for 2 (towels, bedding). We had a Loft, with a pullout couch for the child. The pullout did not have bedding (pillow, sheets, blanket). I called the reception multiple times (4) to have them send some to our room, and they were not delivered until late in the evening, after the 4th call. For the towels, I had to call reception at least once per day for the first 3 days, to have an extra towel provided so we all had a towel for showering. Cleanliness, overall we were very satisfied with the cleanliness of the room, however, one of the decorative throw pillows was very badly stained (looked like it could possibly be blood), we left it out and visible for housekeeping to replace it, but every time we returned, the pillow was still there with the stained side turned over so it was not visible again. There were also 2 occasions when the clean towels provided were stained, or not cleaned. They had brown colored stains and marks on them in some areas, which weren’t noticeable until the towel was unfolded. Overall the stay was very pleasant. It is a beautiful resort with much to offer. The staff were very friendly, and seemed to go above and beyond to provide an overall great experience. They even allowed us to check in 1 hour earlier.

My stay at this resort was memorable. From the moment we arrived the staff went above and beyond to make us feel welcome. Their attentiveness and hospitality made our trip easy and seamless. The property was always kept clean. The architecture of this resort felt elegant, you can tell it was carefully designed. The breakfast buffet had a variety of options, and the convenience of being able to book cabs and excursions directly through the hotel made things stress free. The resort had a peaceful ambiance. Even in busier areas it felt calm, I felt relaxed during my whole stay. On our final day, my partner and I enjoyed a couples spa massage treatment it was worth every penny. The right way to end our trip. I genuinely loved everything about this resort and will definitely return. Highly recommend.

Great stay. Food very good. Staff excellent. Room beautifully kept. Pools lovely and cold and refreshing Communal areas stylish and clean View and grounds stunning

My second time visiting in less than a year! Absolutely love this hotel. The service is incomparable and the food is exquisite. Our favourite options were the traditional Cretan restaurant Elemes and the Seafood restaurant Bony Fish. The service and the cuisine were star-worthy in both. My advice? Take the staffs recommendations on dishes of the day. Lots to do in the hotel's complex such as shopping ( I spent too much money here!) and snorkelling in the sea. The spa stocks brands like Davines which thoroughly impressed me as it is a sustainable B-corp brand that I love. The most incredible sunrise and sunset views! Already dreaming of our next visit. My only minor comment is that I would have appreciated a later check out option. Currently late check out is only available until 12pm and I would have preferred to be able to spend a few extra hours in the room by our pool rather than waiting to leave.

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