Overall Ratings & Reviews All Suites Appart Hôtel | Bordeaux Centre Gare

Good location for our purposes. We were only allowed two coffee pods for our three night stay. We thought we would get at least one coffee for each of us for the price of the room. Just this one amenity would have resulted in an excellent stay

So, I booked this place because we were staying for a few days in Bordeaux and when we do longer stays we prefer to make our own breafast and have some room to move. So this place did fit the bill but there was issues right away. Like the elevator that brought you up from the parking garage did not work, so hauling all of our luggage was difficult. Then the key card also did not work, so we went via the auto route out of the garage with all of our luggage in tow and couldn't get the door to work ! Eventually another car came in and activated the door so we could get out. I told the reception about our issue and they said someone was coming to fix the elevator. Fadt forward 4 days and the elevator was still boken, and the key card to let you into the garage didnt work (again!). The bed was comforable but the bathroom door was broken and the sofa was in need of being replaced. I would have given the place a 3 ☆ rating but all the key card issues and parking elevator firced me to drop it to a 2☆.

Easy to find and within walking distance of the Bordeaux Saint John main railway station. Friendly reception staff and very well maintained room with everything required except for dishwashing liquid and tea towels. Very clean. A number of small shops for supplies nearby. Would happily stay there again

This hotel was perfect for our holiday. And the staff was amazing. So kind and helpful. We will stay here again.

Everything about our stay was superb. The staff was welcoming and helpful, and the location was perfect for our holiday.

This “hotel” is a disaster. Forget about staff that don’t care and not willing to help. Fully knowing they are across from a concert venue, staff decided to put us in a room right next to the venue on a Saturday night. Constant shouting by tens of people for hours into early morning. Front desk person (who can’t speak a word of English) listening to music with earbuds in and couldn’t care less when I went down to resolve this issue. Practically begged her to phone cops and finally she reluctantly did so. Told me cops don’t care and won’t come unless there is a fight and weapons are involved. Well, be that as it may, this is on All Suites for having the audacity to put guests in a room knowing they won’t get a wink of sleep. Shame on them. I am writing this review to save my fellow travelers from ruining their stay in Bordeaux by staying in this dreadful hotel (for lack of a better word).

Extremely disappointed by the cleanliness of this hotel. This resulted in an immediate checkout and a refund request. The bathroom toilet had human excrement all over it (inside and out), there was a filthy toilet bowl brush next to the toilet, and questionable substances smeared on the floor. The bathroom sink was also dirty. The one plus side-- the front desk was apologetic and responsive in checking me out and stating that a refund would be granted. Buyer beware.

Great room. Comfortable, quiet and clean. Super kitchen facilities. Staff v helpful. Minutes from station. Will stay again.

Beds were really comfortable but the room was never cleaned despite putting the sign on the door. I also asked for my toilet to be looked at because the flush was very weak but that also never happened. Quiet location but easy walk to the train station.

Not too far away from the station but looked like it was in a run down part of town

The hotel has modern comfortable room. The staff are very helpful and welcoming. Only downside is that it was VERY noisy during my stay as they had mechanics drilling and hammering during the day as the air conditioning was being updated in every room. I wish the construction work had been mentioned during the booking process.

Walkable, like the small kitchenette in the room.

Decent property. Booked for 4 nights as 1st night was at another property which we had booked for 5 nights. Moved from there after 1st night as property had mold and no a/c.had booked for 4 nights since this had a a/c. On first night, the a/c didnt work. Complained to manager and she said no rooms available for a change for 1st night. To try next day. Next day were moved to another room which had working a/c. Asked for refund for 1st night. Manager asked us to contact hotels.com for refund and once hotels.com request it, he will approve it. Did file a request with hotels.com. yet to hear from them. Disappointed with service from hotels.com

We stayed here for 8 nights and they only cleaned the room once. We ran out of soap in the shower on our second day, and literally asked every day if they could refill it…they never did. The AC was not working. We set the temperature to 17C Ethernet room temperature was always at 26-28C. We complaint about this, never got fixed. Too many issues to write them here, will never stay there again

Without doubt the most disgusting overnight stay my wife and myself have ever been unlucky enough to have booked. BROWN MARKS ON THE BEDDING! LOCATION... LIKE A WARZONE. UNDERGROUND CAR PARK HAZARDOUS... THE CONCRETE FLOOR IS SOAKED IN FUEL 🤕 PLEASE STAY AWAY!! UNLESS YOU LIKE LIVING LIKE A RAT. No offence to rats. 💩💩💩💩💩

Lovely staff, good room.

Very convenient price per night. They offer a full studio that was clean and spacious. I only had to clean the surfaces of the kitchen area.

I am so happy I booked this hotel. Wow, the rooms are quite spacious, plenty of space to lay out all my luggage. The room was clean. The kitchen had a microwave, toaster, refrigerator, knife, pot, pan, induction cook top, sink, two glass bowls, dish soap. The staff at the check in were warm and welcoming. They were helpful and spoke many different languages. The hotel is so close to public transportation, or if you want to walk, many things are close by. The price for what you get is a great value!

The superior room was spacious and offered a terrific view of the main square. The toilets were not cleaned but had stains in the bowl and under the rim.

Yes the staff were friendly, the breakfast buffet was good , and the location convenient. Its students accommodate ion so a little sterile but you have the use of an equiped kitchen et.