Staff at the reception is the best !!! Valentina, Melania and Felicitas!!! The blue SPA is a dream place !!!. The rooms are excellent 👌

Beautiful spa!

A unique hotel and well worth visiting. Being in our 80’s was difficult managing the 40 odd steps to our room. Service was excellent in the dining room. Cannot say the same for reception…not at all warm and welcoming. Two nights is plenty of time for a visit.

Good hote

Clean room, nice staffs,

This hotel offers an outstanding experience, characterized by its prime location and exceptional customer service. The views from our balcony were breathtaking, and the wellness spa, featuring a Turkish bath and saunas, was remarkable. I highly recommend this hotel.

The hotel itself is spectacular and staff are very friendly.

Overall excellent stay. 2 critiques would be that softer pillows are needed and bathroom door.

Beautiful hotel, great location right in the middle of everything. Walking is not easy but that’s the nature of Matera. Great sauna, pretty pool. Excellent breakfast! Highly recommend!

Beautiful and unique hotel. Experience once in a lifetime

The hotel was breathtaking and the food staff was so kind and helpful.

Excellent Location and great experience being in the historic centre of Matera . Incredible view just outside the hotel room.its magical . Spa cave is magical and totally relaxing ,I will be back .Never felt lonely as a solo traveller .

The staff is excellent

Wonderful stay

This is certainly a unique experience. Highly recommend this Hotel, great service

Fantastic hotel

The hotel is very quiet and clean. The room is spacious but there is no night lights to or in the bathroom, therefore going to the bathroom in the middle of the night is not very safe because there is a step down to the bathroom. The telephone in the room was not in working condition

Beautiful property in the heart of an amazing city. Staff were very helpful and friendly. They made a delicious birthday cake for our son and we had a great evening in the restaurant with excellent food and service. One of our rooms did however smell of damp and the door didn’t lock properly, it is a cave but none of the other rooms were like this, it wasn’t pleasant but they happily moved us to another one. Small details could be improved, bathrobes worn thin and room service trays left in the rooms and only collected when repeatedly asked. Otherwise a gorgeous hotel and a lovely stay.

Great location. Great facilities. Friendly staff.

We had a wonderful stay at Cave Aquatica Hotel in Matera! While there’s no on-site parking (common in Matera), the hotel directed us to a nearby lot and arranged transport—Antonio, our driver, was fantastic. Check-in was smooth, and the staff were incredibly friendly and helpful, answering all our questions and even making dinner reservations for us. The location is very central, perfect for exploring the Sassi. We were pleasantly surprised with a free room upgrade—absolutely stunning and well equipped. Highly recommend this hotel!