The price is still the same, don't increase it any further.

Very satisfying, the hospitality & courtesy of the security, receptionist, housekeeping and all hotel staff. The room is clean and spacious enough. The food is varied and tastes good. However, the dirty plates in the corridor have not been cleaned from check-in until we checked out, please pay more attention. Otherwise, we are very satisfied 😊 Thank you 🙏

I've checked in at Grand Elite many times, but this is my first time using Traveloka. However, the second time I booked through Traveloka, the hotel voucher failed. I even transferred it. They said I'd have to wait 3-5 days for it to be refunded. It's been more than 10 days and nothing. I'm very disappointed with Traveloka's service. The hotel itself is okay.

The hotel is very nice, very nice

Clean and very comfortable. Affordable price for a nice room.

The location is good, near to the minimarket.

Check-in times should be more flexible. Some hotels have implemented a 24-hour check-in system.

The staff of Grand Elite Hotel are friendly in the sector

I booked this for my mom and sister, and they told me everything was comfortable. If I ever go to Pekanbaru, I'll try staying here too. Thank you for your service. Continued success.

The room is very spacious, the ambiance of the hotel is amused from the entrance of the hotel with the huge and wide lobby, family trip with kids running around is safe as no barrier in the entrance and lobby that may harm the kids while running around waiting for check in and check out

okay. great. comfortable stay. recommended

Comfortable, very friendly staff, complete facilities

the staff is very friendly, and the rooms are spacious

Nice hotel, friendly service, spacious rooms.

nice and clean hotel suitable for resting

During my stay, nothing was difficult and when I ordered by Grab, they were willing to accept my food delivery and the security was also very friendly when I had difficulty finding the vehicle parking area.

nice hotel and close to shopping mall

Hotel staff was very nice, friendly at check in and breakfast.

Very good and the service is very satisfying, the food is delicious.

The rooms are spacious, clean, comfortable, and very impressive. The only downside is the lack of a children's pool.