Apple Heritage Hotel

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Overall Ratings & Reviews Apple Heritage Hotel

Traveloka (238)
Other sources (88)
8.5
Very Good
From 238 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.6

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Staff Friendliness (11)
Ambiance (8)
Distance to City Center (6)
Surroundings (5)
Accessibility (5)
Wifi (5)
Check-in/out Time (5)
Room Space (5)
Bedroom (5)
Bathroom (4)
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Traveler Reviews Apple Heritage Hotel

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40
Customer reviews
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
A house-like building used as a guesthouse. Quite comfortable. Smart TV with good connectivity. There are eateries nearby. Cleanliness needs improvement. AC, corner area, dusty floor carpet. Hot water is okay. Bathroom is quite large. No elevator, 2-story room. Ample parking. Ironing facilities are provided. Towels are a bit worn. There is a garden area for those who like to sit outdoors. Water dispenser on the 1st floor. Room is not soundproof. Can hear neighbors talking, especially if there are small children. Comfortable soft mattress.
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l***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 12 week(s) ago
Bugs and smell. Even the towels.
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N***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I love the peaceful atmosphere, the classic design of the building and rooms, and the friendly staff. Overall, I highly recommend it.
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Antonio W. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
We were given a room downstairs (since we were seniors). The room was great. The air conditioning was cold (very cold, I believe the thermostat is faulty, but no complaints here). The bathroom drainage was slow, but manageable. Other than the above, all was well. Housekeeping was friendly. Reception (Afiq) was also helpful. All in all, we love this place. We will stay again. Thank you for a good stay.
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AZMEL B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Clean & comfortable hotel, friendly hotel staff with customers
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3 people find it helpful
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Jennifer T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
It's a pity the soundproofing is poor.
1 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 39 week(s) ago
Old Hotel. But still OK. Need to improve about the safety and cleanliness. Tq
2 people find it helpful
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
Very good. Wouldn't hesitate to stay again
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Theresia M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Bed is very comfortable and location is ok
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s***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Good staff. The hotel seems to be in a former villa. It has the feel of a guest house. There is one magnificent room on the 2nd floor with a large balcony and harbor distance view. I would stay in that room! The staff is great... Budget hotel.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
The staff was very helpful in getting me an adjoining room.
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B***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 98 week(s) ago
Everything good accept shower its weak.
1 people find it helpful
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 101 week(s) ago
The area is also quite convenient to travel. But the rooms are not clean, smelly, poor soundproofing and very noisy. The staff attitude is okay.
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1 people find it helpful
c***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 118 week(s) ago
When we opened the room, we were so surprised. The room was very nice, and the bed was really soft.
1 people find it helpful
Park H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 121 week(s) ago
Good atmosphere, quiet, cool air conditioning, sink doesn't drain well, no hair dryer provided, bed is soft and comfortable.
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1 people find it helpful
Imelda
icon-origin-TRAVELOKA
5.9
/10
Reviewed 132 week(s) ago
Stay in room 105 which is a Suite but the room is different from the picture. Cleanliness is terrible. Bedsheets and pillows are smelly. Lots of ants and mosquitos, we ended up killing insects in the room. Toilet is even worse, the closet can't stay open so I have to tape the closet lid, there is a live worm in the shower area. Sound proof is terrible, you can hear everything outside, even the TV sound from next room. Ask for a laundry plastic bag, call for 2 times but not coming. Check out at 12.15 and said its too late, charged for RM20. I am not coming back.
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1 people find it helpful
Anees A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
The picture same as what they promote, standard size room. The lobby is nice. Only have stairs. They have toilet for special needs people in the first floor too. The bathroom is spacious. The floor a bit slippery inside the room and toilet.
2 people find it helpful
Rizal A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 153 week(s) ago
I stayed here for medical treatment. The room is not very airy as it is a classic hotel with wooden floors. But the price is reasonable, and the well-preserved heritage atmosphere is a plus. The location is close to the food court. And of course many interesting coffee shops around the hotel to spend the rest of the day tired.
3 people find it helpful
Masahiro D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 165 week(s) ago
Clean hotel. Air conditioner works well. 200m to restaurants. Friendly staff.
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3 people find it helpful
Angel J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
This hotel is so beautiful, the service so excellent, Miss Sue is so friendly, helpful, Thankyou so much Miss Sue and team for the hospitality, if I have a chance to come back to apenang, I definitely will be back to here.
2 people find it helpful
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