a***f

Staycation

8.5

/10

Reviewed 5 week(s) ago

I think this is an underrated hotel. It's an old hotel, but it's well-maintained, from the bedrooms and bathrooms to the pool and garden. One downside is that the pool is used for public swimming lessons with members of the Belsan (a group of dozens of students), so they can't swim freely when they're together. Otherwise, everything is fine.

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2 people find it helpful

AN

Aigini N.

8.4

/10

Reviewed 6 week(s) ago

Extra bed used as/named as single bed.

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Accommodation's Reply

24 Sep 2025

Dear Mrs. Aigini N. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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M***s

Leisure

10.0

/10

Reviewed 7 week(s) ago

The atmosphere and hotel area are very relaxing, suitable for families. The staff is friendly.

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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is

iwan s. h.

8.5

/10

Reviewed 7 week(s) ago

Nice view... Clean hotel... Friendly staff... Near city center...

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2 people find it helpful

Accommodation's Reply

24 Sep 2025

Dear Mr. Iwan S. H. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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r***p

Leisure

9.4

/10

Reviewed 7 week(s) ago

The hotel staff is friendly when helping with the check-in process.

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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G***h

Staycation

9.7

/10

Reviewed 7 week(s) ago

the hotel staff is very friendly and the room is very clean

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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H***h

Staycation

10.0

/10

Reviewed 8 week(s) ago

I really enjoyed staying here. The room was spacious, the heating worked well, there were toiletries, and the breakfast was delicious and varied. The downside was that children paid 100,000 Rupiah. The surrounding area was beautiful, with chickens and rabbits, a large swimming pool, and a place to exercise. The views were beautiful and the air was cool. It was really nice here.

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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nurul f.

Leisure

10.0

/10

Reviewed 8 week(s) ago

An underrated hotel that actually wowed me with its incredible view, excellent service, comfortable hotel, and comprehensive amenities. The room was clean and spacious with a balcony overlooking the garden. I checked in during a long weekend, but didn't have to wait long to check in because the room was ready and clean. Every morning, a housekeeping team came around, offering excellent service. Every time I passed, the entire staff greeted me with a friendly greeting. It was worth it amidst the onslaught of new hotels with multi-million rate rates. 👍🏻

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+5

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Accommodation's Reply

24 Sep 2025

Dear Mrs. Nurul F. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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A***f

Leisure

8.5

/10

Reviewed 8 week(s) ago

Everything was great: the room, the food, the new facilities. This was my second time here, and I hope to come back again. Thank you.

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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F1

FitriaNingsih_ 1.

Staycation

8.8

/10

Reviewed 8 week(s) ago

The check-in process is fast, the hotel is spacious, there are several buildings, there is a large garden and swimming pool, the food is varied and delicious, there is live music too.

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1 people find it helpful

Accommodation's Reply

24 Sep 2025

Dear Mrs. Fitria Ningsih. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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nurul f.

Leisure

10.0

/10

Reviewed 8 week(s) ago

Check-in was on time, without any delays due to the room not being ready, etc., even though it was a long weekend. The service and staff manners were excellent. 👍🏻 I initially underestimated the hotel because of the low rate, but when I arrived, I was immediately amazed. It was clean, comfortable, and the housekeeping was on time every morning. Maintain your service and quality to stay competitive with newer hotels.

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+5

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Accommodation's Reply

24 Sep 2025

Dear Mrs. Nurul. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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V***a

Staycation

8.5

/10

Reviewed 8 week(s) ago

The hotel staff was friendly, and early check-in was well-served. The greenery was also beautiful.

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1 people find it helpful

Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations

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AK

ANDIK K.

Leisure

10.0

/10

Reviewed 10 week(s) ago

I've stayed at Royal Hotel & Villa Batu many times, and they're all great and highly recommended👍

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2 people find it helpful

Accommodation's Reply

24 Sep 2025

Dear Mr. Andik ke. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also thank you for taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to wait for your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservation.

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H***u

Leisure

10.0

/10

Reviewed 10 week(s) ago

The atmosphere is very comfortable and the rooms are clean and the facilities are suitable for family vacations.

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1 people find it helpful

Accommodation's Reply

24 Sep 2025

Dear Sir/Madam. Warm greetings from Royal Hotel & Villa Batu. On behalf of the management, we would like to thank you for choosing Royal Hotel & Villa Batu during your visit to Batu. We also appreciate you taking the time to provide a review for our hotel. We are honored that you felt satisfied and comfortable during your stay at Royal Hotel & Villa Batu and had a pleasant experience with us. We hope this review can be a recommendation for travelers who will visit Batu and become our motivation to always provide the best service. We are happy to await your next visit to Royal Hotel & Villa Batu, may we all always be given abundant health. Hospitality regards, Bertha. Reservations.

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H***a

5.6

/10

Reviewed 12 week(s) ago

At 7 am the food was still not ready, and suddenly the staff said the food was by request.. I ordered rawon but it turned out to be foamy, the bean sprouts were moldy, the room smelled, the hot water didn't work, the wifi was slow, there was hair, not recommended. Next time if you want to go to Saturday, I think I'll skip this hotel.

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2 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. H***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. We deeply regret that the experience at our hotel did not meet your expectations. We will always try to make our service better in the future. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

L***a

Staycation

10.0

/10

Reviewed 13 week(s) ago

Suitable for families and children, friendly staff

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1 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. L***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

N***k

8.8

/10

Reviewed 14 week(s) ago

Overall great for stay vacation with family

1 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. N***k Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

TW

Tyas W.

Staycation

9.1

/10

Reviewed 14 week(s) ago

It's my second stay. This time I stayed in the old building. some renovation is going, but my room is still clean. my room is old, but all stuff functioned well. we had an additional sliding bed under the maim bed. there is no incharge staff in the building. we can only reach them thru the phone. but everything was ok. during the check in, the hotel driver took us to the building by car as we didnt bring any vehicle. the room and public places are well maintain despite the low occupancy. really appreciate that they keep all the lights on, as we walked to the playground & swimming pool at night. this time we tried the breakfast buffet. it was not that great, but also not that bad for 100k. children pay 75k

3 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mrs. Tyas W. Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

MR

Mario R. S.

9.1

/10

Reviewed 15 week(s) ago

Great for a family vacation.. the place is super comfortable and nice. Overall, it's TOP.

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3 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. Mario R. S. Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

R***i

Staycation

10.0

/10

Reviewed 15 week(s) ago

Clean rooms, good service, varied and delicious food 👍 We took a triple room, affordable price, complete facilities...👍 My only suggestion is that the towels need to be updated, as they're no longer white 🙏

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Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. R***i Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

Royal Hotel & Villa Batu

Overall Ratings & Reviews Royal Hotel & Villa Batu

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