8.3
Very Good
From 7,563 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about Amaris Hotel Thamrin City Jakarta
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Distance to City Center (95)
Accessibility (89)
Bedroom (89)
Staff Friendliness (84)
Surroundings (72)
Bathroom (70)
Variety (68)
Ambiance (63)
Taste (62)
Wifi (57)
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Traveler Reviews Amaris Hotel Thamrin City Jakarta

Number of reviews per page
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Customer reviews
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Taufik R.
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10.0
/10
Reviewed 1 day(s) ago
Very satisfying to stay here, will come back here again
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H***i
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10.0
/10
Reviewed 5 day(s) ago
Very friendly service. Very satisfied.
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M***A
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10.0
/10
Reviewed 5 day(s) ago
Convenient place. Shopping stalls and eateries with cafe right downstairs. Easy to get taxis & grab for transport. Favorite place for short visit.
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E***i
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Transit
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8.8
/10
Reviewed 7 day(s) ago
The location is very strategic, if you want to shop and eat, just go downstairs and you will find shopping and food places, it is very strategic, but the first night I stayed, there was no bathroom mat and the bathroom was slightly flooded with shower water because it could not drain into the dirty water hole and had to be cleaned and wiped with my feet, and the second day I stayed there was no toothpaste or toothbrush, and also only one toothbrush and toothpaste were provided even though we booked for 2 adults, there was also no coffee, tea, and sugar available, for a room that price, these small things should be provided. But overall it's quite good Thanks
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Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear that we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Rudiyanto | Hotel Manager.
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E***a
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Transit
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5.7
/10
Reviewed 1 week(s) ago
unclean bedroom, the bed clothes turned yellowish and bathroom, toilet was bad smell.
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rudiyanto | Hotel Manager
H***n
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Business
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10.0
/10
Reviewed 2 week(s) ago
Nice surrounding, easy access to mall and food
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
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Haprizal
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9.4
/10
Reviewed 2 week(s) ago
Strategic, mall, easy to reach
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
W***u
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Transit
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10.0
/10
Reviewed 2 week(s) ago
The hotel is surrounded by shopping areas and food vendors, making it a delight for mothers who love shopping.
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
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Purjianto
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Very good and thank you very much
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
W***i
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10.0
/10
Reviewed 2 week(s) ago
Close access to everywhere and the service is very good
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Accommodation's Reply
01 Sep 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
Nur A. K.
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
Stay here because it's truly central. You can walk to Grand Indonesia and Plaza Indonesia, and Thamrin City is just a short walk away. It's also close to Indonesia Arena. The rooms are neat and clean, and the breakfast is delicious and varied. This is the hotel to go to!
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Accommodation's Reply
20 Aug 2025
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rudiyanto | Hotel Manager
Ade H. M. G.
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff and clean. Breakfast is delicious.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Rudiyanto | Hotel Manager.
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Darvel W.
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9.0
/10
Reviewed 3 week(s) ago
Room 771, 6th floor, felt like sleeping under a bridge. Every time a car passed overhead, it felt like an earthquake. The noise disturbed my rest.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear that we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Rudiyanto | Hotel Manager.
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G***t
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10.0
/10
Reviewed 3 week(s) ago
The hotel's location is very strategic.
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Rudiyanto | Hotel Manager.
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M***s
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Transit
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8.2
/10
Reviewed 4 week(s) ago
As a two-star hotel, it's quite good.... Cleanliness of the room, bed sheets, pillow cases, towels needs to be taken into account
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager.
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A***a
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Leisure
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9.3
/10
Reviewed 4 week(s) ago
This hotel is close to GI and PI as well. It's highly recommended for those who want to shop at Thamrin City. Just take the elevator down and you'll be there. There are also several eateries downstairs, and an Indomaret is right in front. For those who want to check in, don't go up to the 6th floor like me! It's a hassle! Just go down and take the elevator to the 7th floor to check in. The food taste could be better!
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager.
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B***g
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Business
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8.8
/10
Reviewed 4 week(s) ago
Strategic location, friendly staff, close to shopping centers and culinary places.
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Rudiyanto | Hotel Manager.
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Rahmatullah P. P.
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10.0
/10
Reviewed 4 week(s) ago
Strategic location, close to everywhere.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Rudiyanto | Hotel Manager.
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W***t
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9.6
/10
Reviewed 5 week(s) ago
AC is not cold enough, shower is not running smoothly
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear that we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Rudiyanto | Hotel Manager.
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Yunus K.
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
The hotel's central location makes it easy to shop at Thamsi Market and the central business district. However, upon arriving or returning to the hotel after midnight, the parking lot lights were turned off, creating a spooky atmosphere. The elevator leading directly to the hotel lobby was also out of service, forcing us to use the west elevator, which required navigating through poorly lit corridors between the ground-floor kiosks and the parking lot.
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Thamrin City. Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear that we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Rudiyanto | Hotel Manager.
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Number of reviews per page
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