At this hotel the service is lacking, satisfying after paying the key deposit we were told to find our own room in the room, no drinking water, no towels, I asked customer service, he said later he would be delivered until I checked out there were no towels and finally I took a shower without a towel after I handed over the key and I reprimanded the customer service he just said he hadn't been delivered from the laundry. Does this hotel not have a stock of towels, please improve the quality, don't disappoint guests who stay.