e***g

Transit

8.5

/10

Reviewed 5 day(s) ago

Easy access near the toll gate, and the staff is friendly and very helpful. However, some room amenities need improvement: the bathroom door won't lock, and the room isn't soundproof. Several times I've stayed here, I've found it noisy, with noise coming from both the next room and outside. Breakfast is lacking in variety and tastes very bland (lacking seasoning). However, since there are no other hotel options in Pandeglang, I'll definitely stay here again.

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e***g

Transit

8.6

/10

Reviewed 5 day(s) ago

Easy access, close to the toll gate. A good choice for accommodation in Pandeglang, but many of the room facilities, including the bathroom, need improvement, and the breakfast menu is very limited and lacking in flavor. The service is excellent.

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E***i

8.5

/10

Reviewed 1 week(s) ago

It's worth the price, but the room doesn't smell good. Please provide shampoo too, min.

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Accommodation's Reply

09 Oct 2026

Dear Mr./Ms. E*i, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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H***i

Leisure

9.1

/10

Reviewed 2 week(s) ago

It's a shame that every time I stay the pool is always dirty.

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Accommodation's Reply

09 Oct 2026

Dear Sir/Madam, Thank you very much for staying at Horizon Altama Pandegran and for providing us with your valuable feedback. We sincerely apologize for any inconvenience you experienced. Our hotel is always striving to provide the best possible service to all our guests, and we will continue to do our utmost. We look forward to welcoming you back again. Thank you very much. Horizon Altama Pandegran Hotel Management

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Halis J.

9.7

/10

Reviewed 4 week(s) ago

Continue to improve the quality of your best service. Thank you for serving with heart.

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Accommodation's Reply

21 Sep 2026

Dear Ms. Halis J., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Irfan M.

Staycation

8.5

/10

Reviewed 5 week(s) ago

The hotel is very comfortable, the facilities are complete and the service is very friendly.

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Accommodation's Reply

21 Sep 2026

Dear Mr. Irfan M., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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m***n

8.5

/10

Reviewed 5 week(s) ago

Nice, clean and comfortable as well as friendly service and comfortable environment.

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Accommodation's Reply

12 Sep 2026

Dear Mr. M*N, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

Good place to stay in Pandeglang.

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Accommodation's Reply

24 Aug 2026

Dear Mr./Mrs. G*t, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang. We are committed to continuously improving our services and products to ensure the best possible experience for all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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E***g

9.7

/10

Reviewed 11 week(s) ago

The staff is very responsive when there are complaints, friendly and polite too.

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Accommodation's Reply

03 Aug 2026

Dear Mr./Ms. E*g, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel

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F***i

Business

8.8

/10

Reviewed 13 week(s) ago

Strategic location with comfortable rooms.

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Accommodation's Reply

16 Jul 2026

Dear Mr./Ms. F*i, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back to stay with us again in the future. Sincerely, The Management, Horison Altama Pandeglang Hotel

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Verified Traveler

Staycation

8.5

/10

Reviewed 13 week(s) ago

The hotel staff was friendly, but the security was less so. The hotel is quite nice, and the swimming pool is clean. I hope it continues to be successful.

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Accommodation's Reply

24 Jul 2026

Dear Mr./Ms. G*t, Thank you for taking the time to share your feedback and experience during your stay at Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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A***r

Leisure

9.7

/10

Reviewed 13 week(s) ago

The staff are all friendly, and the facilities are quite complete.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. A*r, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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MOH W.

8.8

/10

Reviewed 13 week(s) ago

Overall it's okay, and this is recommended for a destination.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Moh W., Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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I***h

8.8

/10

Reviewed 14 week(s) ago

Recommended for those who want to take their children to stay at a hotel for the first time because the hotel is kids friendly.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. I*h, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel

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r***y

10.0

/10

Reviewed 16 week(s) ago

good and family friendly and bus

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. r*y, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Hendra W. S.

Business

9.4

/10

Reviewed 16 week(s) ago

Friendly service, nice and comfortable rooms.

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1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Ms. Hendra W.S., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Samsul A.

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is very nice and friendly.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Samsul A., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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I***a

9.4

/10

Reviewed 18 week(s) ago

The hotel staff and staff are very friendly, the hotel area is clean.

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1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. I*a, Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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I***a

9.4

/10

Reviewed 18 week(s) ago

The hotel staff and staff are very friendly, the hotel is clean and tidy.

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Accommodation's Reply

15 Jul 2026

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R***a

8.5

/10

Reviewed 18 week(s) ago

The hotel staff is friendly and the hotel is clean.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. R*a, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all our guests have the utmost satisfaction. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel

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Horison Altama Pandeglang

Overall Ratings & Reviews Horison Altama Pandeglang

8.2

8.2

7.9

8.5

8.2

Traveler Reviews Horison Altama Pandeglang