7.7
Pleasant
From 2,219 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

7.4

Location

8.2

Service and Facilites

7.8

People often mention about Serena Hotel
All
Distance to City Center (49)
Accessibility (46)
Staff Friendliness (41)
Bedroom (41)
Room Space (39)
Bathroom (35)
Surroundings (32)
Hotel Area (30)
Check-in/out Time (28)
Ambiance (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serena Hotel

Number of reviews per page
20
40
Customer reviews
Milan R.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 day(s) ago
Good location, simple and enough for one night. Perfect for the price, but don't expect too much.
Find this review helpful?
D***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
It's close to the station and recommended for those who want to stop for a while.
Translated by Google Icon
See original
Find this review helpful?
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Stay at Serena Hotel when on a business trip or other activities. It's so close to and always crowded with Bandung station activities, Burger Bangor, and many culinary spots. Grab/Gojek are options for Bandung journeys. Fast check-in/out, clean room, friendly staff, and comfortable. Thank you
Find this review helpful?
M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
Translated by Google Icon
See original
Find this review helpful?
S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly. The bedroom is clean. The bathroom has strong and clean water. The TV is just a display and doesn't work.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Quite worth it with a pocket-friendly price
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Bayu A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything is great... It's not a mistake to stay here
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Worth it for a break after exploring Bandung
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The TV won't show the program, it won't give you WiFi info.
Translated by Google Icon
See original
Find this review helpful?
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Hotel close to Bandung train station, clean and comfortable hotel.
Translated by Google Icon
See original
Find this review helpful?
Ricky E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, and check-in and check-out can be requested. Definitely recommended.
Translated by Google Icon
See original
Find this review helpful?
Putri A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's really great, it's nice to go to the city in the middle
Translated by Google Icon
See original
1 people find it helpful
Robinson G.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room is clean and close to the station
Translated by Google Icon
See original
Find this review helpful?
S***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The bathroom was dirty and smelly. The bed and amenities in the room were quite old and needed replacing. The Wi-Fi didn't work at all, even though the room was on the first floor and close to the front desk.
Translated by Google Icon
See original
Find this review helpful?
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and clean, and the staff are friendly and nice
Translated by Google Icon
See original
1 people find it helpful
F***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great, comfortable, safe, good service
Translated by Google Icon
See original
1 people find it helpful
N***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Perfect for those traveling by train, as it's right in front of the train station, a 5-minute walk away, and close to a souvenir shop, ATM, and plenty of street food. There are plenty of motorbike rentals, and the access is convenient. The rooms are clean and tidy, and the water heater works perfectly. A very satisfying stay.
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
It's fine for just resting and sleeping. Just walk to the nearby station. The parking lot is also spacious.
Translated by Google Icon
See original
Find this review helpful?
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The access is good, there are lots of culinary places, close to the train station, close to the mall, etc.
Translated by Google Icon
See original
2 people find it helpful
D***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 11 week(s) ago
It's pretty good for that price in the heart of Bandung. But this is my second time, I don't think so. But the staff is friendly.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40