Dear Valued Guest, Thank you for taking the time to share your detailed review following your 3-night stay with ARYADUTA Manado. We are absolutely thrilled to hear that you thoroughly enjoyed our stunning ocean sunsets, the beautiful pool views of Manado Tua and Bunaken, and our extensive breakfast selection. At the same time, we sincerely appreciate your constructive observations regarding the maintenance of our guest rooms, bathrooms, and facilities. Please rest assured that your comments have been shared directly with our Engineering and Projects teams. Property upkeep and ongoing refurbishments are vital to us, and your notes regarding the walls and structural fixtures will be prioritized for close inspection. We also take your feedback regarding safety precautions after the recent earthquake very seriously. The safety and peace of mind of our guests are our highest priorities, and we are reviewing our building checks and safety responses to ensure a secure environment for everyone. Thank you once again for your valuable insights and your high rating. We look forward to welcoming you back to an enhanced and even more comfortable experience on your next visit to Manado. Warm regards, Oliv Darisa Front Office Manager

Dear Valued Guest, Thank you for sharing your feedback and for your kind compliments regarding our studio room following your recent stay at ARYADUTA Manado. We are glad to know that you found the room layout and features to your liking. However, we are deeply concerned to hear about the cockroach encounter and the issue with the bathtub's hot water faucet. Please accept our sincere apologies for the discomfort this caused. Cleanliness and functional facilities are core priorities for us, and what you experienced does not reflect our usual high standards. Please be assured that we have immediately notified our Housekeeping and Pest Control teams to thoroughly treat the room, and our Engineering team has been dispatched to repair the faucet fixture. We truly appreciate your valuable feedback as it helps us maintain a better environment for our guests. We hope to welcome you back in the future to provide you with a flawless, completely comfortable stay. Warm regards, Oliv Darisa Front Office Manager

Dear Valued Guest, Thank you for choosing to stay with ARYADUTA Manado and for awarding us a perfect rating. It is a pleasure to know that your overall experience was enjoyable. We take our guests' feedback seriously, and your comment regarding the need for more food variety has been passed along to our food and beverage management team for review. Thank you once again for your constructive insights, and we hope to have the honor of hosting you again soon. Warm Regards, Oliv Darisa Front Office Manager

Dear Guest, Thank you for sharing your feedback regarding your recent stay with ARYADUTA Manado. Please accept our sincerest apologies for the series of discomforts you experienced, from the malfunctioning air conditioning to the cleanliness of your room and linens. This is certainly not the standard of service we aim to provide. We have immediately shared your comments with our engineering and housekeeping teams to ensure the AC units are thoroughly serviced and our room inspection protocols are strictly reinforced. We appreciate you bringing these maintenance needs to our attention. We hope you will give us another opportunity in the future to provide you with the flawless stay you genuinely deserved. Warm regards, Oliv Darisa Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your review. While we are glad you had a generally good stay, we are deeply concerned to hear about the issue you encountered with pests in your room. Please accept our sincere apologies. Cleanliness and hygiene are our top priorities, and we have already contacted our professional pest control service to thoroughly inspect and treat the room to ensure this is an isolated incident. We appreciate you bringing this to our attention so we could address it immediately, and we hope to welcome you back at ARYADUTA Manado for a flawless stay next time. Best regards, Oliv Darisa Front Office Manager

Dear Mr. Toni, Thank you for sharing your experience after staying at ARYADUTA Manado. We are absolutely delighted to hear that you found our staff friendly and enjoyed our excellent service. Your compliments mean a lot to our team, as we always strive to provide a memorable experience for our guests. We look forward to welcoming you back for another great stay in the near future. Best regards, Oliv Darisa Front Office Manager