Dear Mr./Ms./Mrs., This is a message of our deepest respect from Zahra Sharia Kendari Hotel. First of all, thank you for choosing Zahra Sharia Kendari Hotel as your accommodation. Alhamdulillah, we greatly appreciate your kind review. We are delighted to have provided you with a comfortable stay and to have assisted you in arranging your room according to your needs. We are especially grateful that you enjoyed the food and its variety, particularly the ginger coffee, which is a favorite among all our guests. Your compliments mean a great deal to us. We hope to continue providing the best service and look forward to welcoming you back to Zahra Hotel again. We wish you good health, a long and prosperous life. Ameen. Sincerely, Mahmoud Al-Habsi, General Manager

Dear M*i, greetings from Zahra Sharia Kendari Hotel. First of all, we sincerely thank you for choosing Zahra Sharia Kendari Hotel as your accommodation. Alhamdulillah, thank you very much for leaving a positive review. We are delighted to hear that you had a comfortable stay and were satisfied with the friendly service provided by our staff. We are even happier to hear that the diverse menu suited your taste. We sincerely thank you for your warm compliments. We will continue to strive to provide the best service. We look forward to your visit to Zahra Hotel again. We wish you good health, long-lasting happiness, and abundant blessings. Amen. Sincerely, Mahmoud Al-Habsi. Alhamdulillah, thank you sincerely for leaving a positive review. We are very happy to hear that you had a comfortable stay and were satisfied with the friendly service provided by our staff. We are even happier to hear that the diverse menu suited your taste. We deeply appreciate your warm compliments. We will continue to strive to provide the best service. We look forward to seeing you again at Zahra Hotel. We wish you good health, long-lasting happiness, and abundant blessings. Amen. Sincerely, Mahmoud al-Habsi.

Dear Mr. Y*n, Sincerely, Zahra Syariah Kendari Hotel. First of all, thank you for choosing Zahra Syariah Kendari Hotel as your accommodation. Alhamdulillah, thank you for your review. We are very pleased that we were able to provide Sahur meal instead of breakfast, which you enjoyed. We appreciate your appreciation for the room upgrade we provided. We hope your stay was even more enjoyable. We look forward to your return. Your kind wishes mean a great deal to us. May we continue to provide the best service, and we hope to welcome you back to Zahra Hotel again. We wish you good health, longevity, and a blessed and prosperous life. Amin. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Mr./Ms. M*d, Warm greetings from Zahra Sharia Kendari Hotel. First of all, thank you for choosing Zahra Sharia Kendari Hotel as your accommodation. Alhamdulillah, thank you for your review. We are pleased to know that the atmosphere and comfort of the hotel during your stay met your expectations. We will continue to strive to provide the best experience for all our guests. We hope to welcome you again. Your kind wishes mean a lot to us. We look forward to serving you with the best service and we hope to welcome you back to Zahra Hotel. May you/Ms. M*d have good health, a long life, and be blessed with abundance. Ameen. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Ms./Mrs. S*o, Thank you for your review and positive rating of Zahra Syariah Kendari Hotel. We are delighted to hear that you were satisfied with the delicious and varied breakfast, the friendly and enthusiastic service of our staff, and the convenient location near shopping centers and the city center. Your compliments motivate our entire team to strive for the best service and further improve the quality of our facilities and services. We hope to welcome you back to Zahra Syariah Kendari Hotel on your next visit. Sincerely, Mahmud Alhabsyi, SE, General Manager, Zahra Syariah Kendari Hotel

Dear Valued Guest, Thank you for choosing Zahra Syariah Kendari Hotel as your accommodation. We are very grateful for your compliments regarding the hotel's cleanliness and the variety of the breakfast menu. Your comment about the hotel being "strong" is a source of pride for us 😊 We will share this compliment with our entire team to motivate us to continue providing the best service. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, Mahmoud Al-Habsi, General Manager, Zahra Syariah Kendari Hotel

Dear Ms./Mrs. A*r, Thank you for your review and compliments on Zahra Syariah Kendari Hotel. We are delighted to hear that you appreciated the friendliness and helpfulness of our staff during your stay. Regarding your feedback about the staff at the entrance, we apologize for any inconvenience caused. This is important to management, and we will immediately evaluate the situation to ensure that the service at the entrance can be more responsive and consistently helpful to guests. Your feedback is crucial to our future service quality improvement. We look forward to welcoming you again, Ms./Mrs. A*r, with an even better experience. Sincerely, Mahmud Alhabsyi, SE. General Manager, Zahra Syariah Kendari Hotel

Dear Mr./Mrs. Andy S., Thank you for choosing Zahra Syariyah Kendari Hotel as your accommodation and for taking the time to write a review. We are delighted to hear that your overall experience with us was positive and satisfying. Your compliments encourage us to continue improving the quality of our services and facilities to provide an even better experience in the future. We hope to welcome you back to Zahra Syariyah Kendari Hotel again. Sincerely, Mahmoud Al-Habsi, General Manager, Zahra Syariyah Kendari Hotel

Dear Mr. G*t, With highest regards from Zahra Syariah Kendari Hotel, Thank you for choosing our hotel and for your positive review. We are delighted to hear that you were satisfied with our services and facilities. We will share your feedback with our staff to encourage them to continue providing the best service to our guests. Thank you again for your wonderful review, and we hope to welcome you back again. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Ms./Mrs. A*d, Sincerely, Zahra Syariah Kendari Hotel. Thank you for choosing our hotel and for your positive review. We are delighted to hear that you were satisfied with our services and facilities. We will share your feedback with our team to encourage them to continue providing the best service to our guests. Thank you again for your excellent rating, and we hope to welcome you back again. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Valued Guest, It is with great pleasure that we at Zahra Syariah Kendari Hotel express our gratitude for choosing our hotel and for your positive review. We are delighted to hear that you were satisfied with our services and facilities. We will share your review with our team to encourage us to continue providing the best possible service to all our guests. Thank you again for your excellent rating, and we hope to welcome you back again. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Valued Guest, It is with great pleasure that we at Zahra Syariah Kendari Hotel express our gratitude for choosing our hotel and for your positive review. We are delighted to hear that you were satisfied with our services and facilities. We will share your review with our team to encourage us to continue providing the best possible service to all our guests. Thank you again for your excellent rating, and we hope to welcome you back again. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Valued Guest, It is with great pleasure that we at Zahra Syariah Kendari Hotel express our gratitude for choosing our hotel and for your positive review. We are delighted to hear that you were satisfied with our services and facilities. We will share your review with our team to encourage us to continue providing the best possible service to all our guests. Thank you again for your excellent rating, and we hope to welcome you back again. Sincerely, Mahmoud Al-Habsi, General Manager

Dear Valued Guest, Thank you for your positive review of Zahra Syariah Kendari Hotel. We are delighted to hear that you felt comfortable during your stay, appreciated the cleanliness of the hotel, the friendliness of the staff, and the delicious breakfast. Your compliments motivate our entire team to maintain and improve the quality of our service. We hope to welcome you again in the future for an even more memorable experience. Sincerely, Mahmoud Al-Habsi, General Manager, Zahra Syariah Kendari Hotel

Dear A*r. Warm greetings from Zahra Hotel Syariah Kendari. First of all, allow us to thank you for choosing Zahra Hotel Syariah Kendari as your place to stay. We apologize for the inconvenience you have experienced during your stay at our hotel. Regarding your comments, including the comfort and position of your room type. When staying at our hotel, the management apologizes for this, and we will improve our SOP for handling the selection of our room types even better. Thank you for taking the time to provide feedback and your experience staying at Zahra Hotel Syariah Kendari. We appreciate your comments, we look forward to your next visit to our hotel. Thank you, Mr. a*r. Sincerely, Mahmud Alhabsy. General Manager.

Dear Mr./Mrs. ke*a. Warm greetings from Zahra Hotel Syariah Kendari. Thank you for your trust in choosing our property and giving a positive review of Zahra Hotel Syariah Kendari. It is very pleasant to know that Mr./Mrs. ke*a, Feel satisfied with the service and facilities we provide. We will share your review with our team to motivate us to continue providing the best service to our guests. Thank you once again for the excellent rating given, and we look forward to your return. May Mr./Mrs. ke*a always be given good health and long life as well as abundant sustenance. Amen. Best regards, Mahmud Alhabsy. General Manager.

Dear Mr./Mrs. N*h. Warm greetings from Zahra Hotel Syariah Kendari. Thank you for your trust in choosing our property and giving a positive review of Zahra Hotel Syariah Kendari. It is very pleasant to know that Mr./Mrs. N*h, Feel satisfied with the service and facilities we provide. We will share your review with our team to motivate us to continue providing the best service to our guests. Thank you once again for the excellent rating given, and we look forward to your return. May Mr./Mrs. N*h always be given good health and long life as well as abundant sustenance. Amen. Best regards, Mahmud Alhabsy. General Manager.

Dear Mr./Mrs. Kamaludin. Warm greetings from Zahra Hotel Syariah Kendari. Thank you for your trust in choosing our property and giving a positive review of Zahra Hotel Syariah Kendari. It is very pleasant to know that Mr./Mrs. Kamaludin, Feel satisfied with the service and facilities we provide. We will share your review with our team to motivate us to continue providing the best service to our guests. Thank you once again for the excellent rating given, and we look forward to your return. May Mr./Mrs. Kamaludin always be given good health and long life as well as abundant sustenance. Amen. Best regards, Mahmud Alhabsy. General Manager.

Dear Mr./Mrs. ars c. Warm greetings from Zahra Hotel Syariah Kendari. First of all, allow us to thank you for choosing Zahra Hotel Syariah Kendari as your place to stay. Thank you also if Mr./Mrs. ars c is happy with our service. For this reason, the management will continue to develop and strengthen the provision of better services for our guests. Thank you for taking the time, Mr./Mrs. ars c, to provide input and experience of staying at Zahra Hotel Syariah Kendari. We appreciate your comments, Mr./Mrs. ars c, we look forward to your next visit to our hotel. Thank you, Mr./Mrs. ars c. May Mr./Mrs. ars c always be healthy, have a long life and be blessed with abundant sustenance. Amen. With respect, Mahmud Alhabsy. General Manager.

Dear Mr. Nugroho N. Warm greetings from Zahra Hotel Syariah Kendari. First of all, allow us to thank you for choosing Zahra Hotel Syariah Kendari as your place to stay. We apologize for the inconvenience Mr. Nugroho N. had during your stay at our hotel. Regarding Mr. Nugroho N.'s comments, which include the comfort and facilities in Mr. Nugroho N.'s room. While staying at our hotel, for this reason, the management will improve our property maintenance SOP more significantly and more neat and comfortable to see and enjoy for all our loyal guests. In connection with the complaint from Mr. Nugroho N. We have forwarded this message to the relevant parties to review the SOP for property maintenance operations and hotel services, to be followed up with the hope that what Mr. Nugroho N meant will not happen again in the future. Thank you for taking the time Mr. Nugroho N to provide input and experience of staying at Zahra Hotel Syariah Kendari. We appreciate Mr. Nugroho N's comments, we look forward to your next visit to our hotel. Thank you. Mr. Nugroho N. Sincerely, Mahmud Alhabsy. General Manager.