Taman Sari Hotel and Resort

Explore Taman Sari Hotel and Resort
8.3
Very Good
From 2,070 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Taman Sari Hotel and Resort
All
Distance to City Center (83)
Staff Friendliness (72)
Surroundings (70)
Family Friendly (66)
Accessibility (65)
Ambiance (62)
Hotel Area (62)
Room Space (60)
Bedroom (58)
Bathroom (55)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Taman Sari Hotel and Resort

Number of reviews per page
20
40
Customer reviews
Dwi R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Strategically located in the heart of Sukabumi. Every hotel boasts a comfortable balcony. The classic building is well-maintained and kids-friendly, too.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Mr./Mrs. Dwee R., Thank you for your review. We are delighted to hear that you enjoyed the warm and comfortable atmosphere of our hotel, and we are also pleased that the classic-style rooms and perfect ambiance for a family vacation provided you with a memorable stay. We hope to welcome you and your family back again in the future. Thank you very much. Sincerely, The Hotel Management
Translated by Google Icon
See original
Anggraini S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was clean and comfortable, although the tiles in the hallway leading to the room were a bit dirty. The air conditioning and water heater were good. The swimming pool was dirty, with the water so murky that it was difficult to see clearly underwater. The service was friendly and responsive; when I needed slippers, they were immediately provided.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms. Angreni, Thank you very much for your review. We are delighted to hear that you enjoyed your stay at our hotel. Such compliments encourage us to continue striving to provide the best service to all our guests. We apologize for the cleanliness of the hallway to your room and the condition of the pool water not meeting your expectations. We have forwarded this feedback to the relevant team for immediate action to improve our facilities in the future. Thank you very much for this helpful feedback. We hope to welcome you back for an even more comfortable stay next time. Sincerely, The Hotel Management
Translated by Google Icon
See original
s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent stay, highly recommended!
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that your stay was comfortable and enjoyable. Guest comfort is always our top priority, and your compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
Profile Picture
Baihaki F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying here provides a comfortable experience.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Mr. Baihagi, Thank you for taking the time to write a review. We are delighted to hear that you and your family enjoyed your comfortable and memorable stay. Guest comfort is always our top priority, and your compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back again in the future and provide you with an even better stay experience. Sincerely, The Management Team, Tamansari Hotel & Resort
Translated by Google Icon
See original
D***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I was quite satisfied with all the services, and the hotel was also quite easy to access. It was a memorable experience, and I'll definitely stay here more often next time I travel solo to Sukabumi.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with our service and the convenience of our hotel. We are honored that you had a positive experience with us. Such positive feedback is a great encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the future and provide you with an even more memorable stay. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and helpful at check-in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay with us. We are delighted to hear that the friendliness and assistance of our team during check-in left a positive impression on you. Friendly, prompt, and helpful service is our commitment to making every guest feel comfortable from the moment they arrive. We will forward your compliments to the relevant team members to motivate us to continue providing the best possible service. We hope to welcome you back to Taman Sari Hotel & Resort Sukabumi on your next visit. Thank you very much and we wish you good health. Sincerely, The Management Team, Taman Sari Hotel & Resort Sukabumi
Translated by Google Icon
See original
Guliman
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Strategically located in the city center. Close to culinary and souvenir shops.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mr. Kuliman, Thank you very much for your review. We are delighted to hear that you enjoyed our hotel's excellent location. Thank you for choosing us as your and your family's accommodation. We hope to welcome you back in the future. Sincerely, The Management Team, Tamansari Hotel & Resort
Translated by Google Icon
See original
P***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very comfortable and very affordable price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you were comfortable during your stay with us. Such feedback is an encouragement to our entire team in providing the best service and creating memorable experiences for all our guests. We hope to welcome you back in the future. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
Aris M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Nice, clean, comfortable and pleasant
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 May 2026
Dear Mr. Aris M., Thank you for your review. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness and atmosphere of our hotel. Your feedback is an encouragement to our entire team in providing the best service and creating memorable stays for all guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Tamansari Hotel & Resort
Translated by Google Icon
See original
christiani w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
The hotel is strategically located, close to the city center and culinary center. The hotel area is green and clean, and the hotel staff is also very friendly and helpful. The main problem we encountered was the hotel facilities were quite old, many of which were no longer functioning properly, such as the telephone, hot water, and mouthwash cup. But the most disturbing problem was the cleanliness of the bed, moldy pillows, dusty mattresses, and a very flat mattress for the extra bed. All problems were reported to the hotel staff, who tried to provide solutions but they could not do much. Because I am allergic to dust, as a result, I did not sleep all night because I could not breathe properly. Hotel management can do many things to improve service and service.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 May 2026
Dear Mr./Ms. Christiani W, Thank you for taking the time to provide us with your valuable review and feedback. We are pleased to hear that you were satisfied with the location and surrounding area of the hotel. However, we sincerely apologize and regret any inconvenience you may have experienced, particularly regarding the condition of the room amenities and the cleanliness of the bed, which certainly did not meet our expected service standards. We understand how much inconvenience this situation caused you. This is an important matter for our management. We have forwarded your feedback regarding the poor condition and amenities to the relevant department for immediate and comprehensive assessment and improvement. Once again, we apologize for this unpleasant experience. Your criticism and feedback are crucial evaluation data for us to further improve the quality of our service, amenities, and comfort for all our guests in the future. We hope to have the opportunity to welcome you back for a better experience. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is very comfortable. It's spacious and has lots of play areas for the kids.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 May 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay and appreciated the spacious rooms and children's play area. The satisfaction and comfort of all our guests is always our top priority. We hope to welcome you and your family back again in the future for an even more memorable stay. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Everything is good, big pool, big room, restaurant with good vibe, enough water pressure shower, super friendly and polite employees. I got a room at the last building, at night it's a bit scary, but next vacation I will come back.
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr/Mrs, thank you very much for your thoughtful review. We are truly delighted to hear that you enjoyed your us. Your appreciation for our team's friendliness means a great deal to us, as we continuously strive to provide warm and attentive service to all our guests. We also appreciate your feedback regarding the ambience of our room building. We understand how important comfort is especially at night. Please rest assured that we take your concern seriously, and on your next visit, we would be more than happy to assist in arranging a room in an area that you may feel more comfortable with. It would be our pleasure to welcome you back for your next vacation and provide you with an even more enjoyable experience. Warm regards, Taman Sari Hotel & Resort
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The place is comfortable, cool, the water heater works well.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that the hotel's atmosphere and the hot water facilities were in good working order during your stay. Guest satisfaction and comfort are our top priority, and such compliments encourage our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
n***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The service was friendly and pleasant. However, the room had mosquitoes at night and ants. Otherwise, it was satisfactory.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that the service our team provided met your expectations. However, we apologize for the inconvenience caused by the presence of mosquitoes and ants in your room, especially at night. This feedback is very important to us, and we have followed up with the relevant team to improve our cleanliness and ensure your comfort in the future. We greatly appreciate your feedback, which serves as valuable information for our ongoing evaluation and improvement of our service quality. We sincerely hope to welcome you back with an even better stay. Sincerely, The Management Team, Taman Sari Sukabumi Hotel & Resort
Translated by Google Icon
See original
Profile Picture
Rini S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, the service is excellent, and it's also kid-friendly. This will be my next go-to hotel when I visit Sukabumi.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Ms. Rini, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the quality of our service and facilities. Guest satisfaction is our top priority, so such compliments motivate our entire team to continue providing the best possible experience for all our guests. We are honored that you chose our hotel for your visit to Sukabumi, and we hope to welcome you back in the future. Sincerely, The Hotel Management
Translated by Google Icon
See original
Dewi L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Without a doubt, Hotel Taman Sari Sukabumi is my favorite hotel. The natural atmosphere is so captivating, full of beauty, coolness, and peace. Come on, don't delay and vacation there with your beloved family. Everything is the best, alhamdulillah, masyaAllah, tabarakaAllah.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr. Davy L., Thank you for your positive review. We are delighted to hear that the hotel's atmosphere provided a memorable experience and met your expectations. Your compliments motivate us to continue striving to maintain the quality of our service and the beautiful surroundings of the hotel. We hope that the wonderful moments you created will remain in your memories forever. We look forward to welcoming you and your family back again in the future. Thank you for your trust in us. Sincerely, The Management Team, Tamansari Sukabumi Hotel & Resort
Translated by Google Icon
See original
T***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The journey to the hotel was safe and under control. Check-in was very easy, and the room was clean, tidy, and comfortable. The staff was also very responsive. I will return to this hotel again if I visit Sukabumi. Thank you, team.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Gentlemen/Ladies, Thank you very much for your positive review. We are delighted to hear that your stay at the hotel was safe and smooth, and that our check-in process was easy for you. Such compliments encourage our entire team to strive to provide the best service to all guests. We hope to welcome you back on your next visit to Sukabumi. Thank you for trusting us to take care of your stay. Sincerely, The Management Team, Taman Sari Hotel & Resort
Translated by Google Icon
See original
Ade H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Perfect for a break... Comfortable, cool, and quiet. Night check-in is still available, with a 24-hour reception.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr. Ade H, Thank you for your positive review. We are delighted to hear that your stay was comfortable, peaceful, and ideal for relaxation. Guest satisfaction is our top priority, so we are committed to always providing the best service to all our guests. Such compliments motivate our entire team to continue maintaining and improving the quality of service and comfort at the hotel. We hope to welcome you back in the future. Sincerely, The Management Team, Taman Sari Hotel & Resort Sukabumi
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The location and ambiance was so cultural and family friendly.
Find this review helpful?
Accommodation's Reply
14 Feb 2026
Dear Mr / Mrs, thank you so much for your lovely review. We are truly delighted to hear that you enjoy our location and found the ambience to be cultural and family-friendly. Creating a warm atmotsphere that reflects local charm while making families feel comfortable and welcomed is something we genuinely strive for. Your kind words mean a lot to our entire team, and we're grateful you chose to stay with us. We look forward to welcoming you and your family back for another wonderful experience soon. Warm regards, Management of Taman Sari Hotel & Resort
Keyzan U. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Staycation at Taman Sari Hotel & Resort — discover a beautiful and comfortable atmosphere in the heart of Sukabumi 🌿✨ A crystal clear swimming pool, expansive green gardens, and a tranquil holiday vibe 🏊‍♂️🌸 #TamanSariVibes Weekend well spent 🌤️💙 Taman Sari Hotel & Resort is a comfortable choice for recharging. ✈️ Travel / Explore From downtown Sukabumi, just a short walk away, enjoy the coziest staycation at Taman Sari Hotel & Resort 🛏️🌴 The accommodation is great, and access to Sukabumi's tourist attractions is super easy 😎📍 End of year holiday? Let's stay overnight while exploring Sukabumi! 🌄 #TravelSukabumi Very close to the mochi lanterns, just a 10-minute walk away
Read More
Translated by Google Icon
See original
+4
1 people find it helpful
Accommodation's Reply
29 Jan 2026
Dear Mr. Kaysan, Thank you very much for your positive feedback about our hotel. We are delighted to hear that you were satisfied with the pleasant atmosphere and surroundings, as well as the hotel's facilities such as the swimming pool, spacious green areas, and quiet and comfortable relaxation areas. Your valuable feedback encourages our team to strive to provide the best service and comfort so that all guests can enjoy their stay comfortably, even with busy schedules. We hope to welcome you back again soon. Thank you for choosing our hotel. We wish you good health and success. Sincerely, The Management Team, Tamansari Hotel & Resort
Translated by Google Icon
See original
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved