Traveloka (3,022)
Other sources (9)
7.9
Pleasant
From 3,022 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.7
Meal
7.6
Location
8.3
Service and Facilites
7.8
People often mention about Lux Tychi Hotel Malang
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Bedroom (43)
Ambiance (42)
Bathroom (38)
Taste (38)
Staff Friendliness (36)
Distance to City Center (33)
Room Space (31)
Accessibility (30)
Variety (29)
Check-in/out Time (25)
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Traveler Reviews Lux Tychi Hotel Malang
Number of reviews per page
20
40
Customer reviews
SZ
Shohih Z.
8.5
/10
Reviewed 4 day(s) ago
happy with the selling price
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1 people find it helpful
AB
Agus B.
8.3
/10
Reviewed 5 day(s) ago
Room was not comforable as this 4 star hotel
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Accommodation's Reply
29 Jul 2025
Dear Mr. Agus B, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration so that we can continue to maintain and improve our services and facilities. Thank you again for your visit, and we look forward to your next visit. Warmest Regards, Joseph Sihaloho, General Manager
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A***n
8.8
/10
Reviewed 1 week(s) ago
The Hotel is okay to stay, the room was standard hotel room, the sheets and everthing could have been better. The shower is standard and they provide hot water , shower gel and shampoo.
The breakfast is quite tasty and pretty good for the price range
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Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration so that we can continue to maintain and improve our services and facilities. Thank you again for your visit, and we look forward to your next visit. Warmest Regards, Joseph Sihaloho, General Manager
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m***a
Business
8.5
/10
Reviewed 1 week(s) ago
Good hotel and near the city center
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration so that we can continue to maintain and improve our services and facilities. Thank you again for your visit, and we look forward to your next visit. Warm Regards, Joseph Sihaloho, General Manager
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r***y
8.8
/10
Reviewed 2 week(s) ago
Maybe it can be upgraded to compete in business with modern era hotels because considering the concept of this hotel, the old concept in others is good.
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Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration so that we can continue to maintain and improve our services and facilities. Thank you again for your visit, and we look forward to your next visit. Warmest Regards, Joseph Sihaloho, General Manager
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L***a
10.0
/10
Reviewed 2 week(s) ago
Comfortable, clean, close to everywhere
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Accommodation's Reply
21 Jul 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration so that we can continue to maintain and improve our services and facilities. Thank you again for your visit, and we look forward to your next visit. Warmest Regards, Joseph Sihaloho, General Manager
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M***d
5.7
/10
Reviewed 2 week(s) ago
Please pay more attention to the cleanliness and suitability of the rooms. There are many defects in the room, but it is still being sold. This is the condition of my room. I hope they will pay more attention, not just renovating the front of the hotel.
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Accommodation's Reply
21 Jul 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We apologize for the unpleasant experience you had while staying at our accommodation, which has resulted in a different experience for you. We assure you that we listen to your feedback and will do everything we can to improve these things for a pleasant next stay. Thank you for your visit and we look forward to your next visit. Best regards. Joseph Sihaloho, General Manager
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AR
Anggie R. L.
10.0
/10
Reviewed 3 week(s) ago
It's really comfortable here, the rooms are comfortable and spacious, the service is really good🥰
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mrs./Ms. Anggie R. L, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are very happy that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to maintain and improve our services and facilities. Thank you again for your visit and we look forward to your next visit. Warmest Regards, Joseph Sihaloho, General Manager
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D***o
6.2
/10
Reviewed 3 week(s) ago
I checked out at 12, 2 hours later I was told to pay half the room price.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Mrs. D*o, Thank you for choosing Lux Tychi Hotel Malang as your accommodation and thank you for your review. Regarding this, the app provides information on check-in and check-out times, as well as communication with our staff. Based on the clear information/communication, please be more clear in your review. Best regards. Joseph Sihaloho, General Manager
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ST
Sandi T.
6.1
/10
Reviewed 4 week(s) ago
dirty room, uncomfortable, old and damaged furniture, dirty bathroom, bathroom door can't be closed. food is not tasty. needs to be improved again.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. Sandi T, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation. We apologize for the unpleasant experience when you stayed at our accommodation so that you had a different experience. We assure you that we listen to your feedback and we will do everything we can to improve these things for a pleasant next stay. Thank you for your visit and we look forward to your next visit. Best regards. Joseph Sihaloho. General Manager
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UD
Uma D.
7.5
/10
Reviewed 4 week(s) ago
Just checked in to the room, the atmosphere is already very uncomfortable, like a hotel that is not maintained, it is better to check out immediately and lose money than to have to stay in a hotel like this. Maybe the hotel management can do some maintenance and repairs.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. Uma D, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation. We apologize for the unpleasant experience when you stayed at our accommodation so that you had a different experience. We assure you that we listen to your feedback and we will do everything we can to improve these things for a pleasant next stay. Thank you for your visit and we look forward to your next visit. Best regards. Joseph Sihaloho. General Manager
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RD
Riani D.
8.5
/10
Reviewed 4 week(s) ago
I like the place even though the hotel is old but there are only a few shortcomings, only the cleanliness needs to be considered, it will definitely look more standard. The staff are all friendly and good overall I really like it and will come back again
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Accommodation's Reply
05 Jul 2025
Dear Mrs./Ms. Riani D, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again, thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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Nita e. N.
9.4
/10
Reviewed 7 week(s) ago
stayed on June 14-15, 2025. The staff was friendly. I originally stayed in a double executive room (got a promo price from Traveloka) but my husband upgraded to an executive suite (with a bathtub). The room was quite clean. I could check in early. The breakfast was delicious and varied. Access to everywhere 👍 The hotel is very close to the highway and the hospital, however the room is soundproof. Worth recommending.
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2 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mrs. Nita E. N, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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P***i
Transit
8.8
/10
Reviewed 7 week(s) ago
The price is right for the facilities, the breakfast is delicious and varied
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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A***s
6.6
/10
Reviewed 7 week(s) ago
The bed sheets, blankets, pillows smell musty... please fix that, the shower in the bathroom is too low to take a shower.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation. We apologize for the unpleasant experience when you stayed at our accommodation so that you had a different experience. We assure you that we listen to your feedback and we will do everything we can to improve these things for a pleasant next stay. Thank you for your visit and we look forward to your next visit. Best regards, Joseph Sihaloho. General Manager
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C***a
7.6
/10
Reviewed 7 week(s) ago
Please do not underestimate because of the service, musty smell, many broken cabinets. The room and bathroom are not maintained and the next morning the water is gray.
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1 people find it helpful
Accommodation's Reply
14 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation. We apologize for the unpleasant experience when you stayed at our accommodation so that you had a different experience. We assure you that we listen to your feedback and we will do everything we can to improve these things for a pleasant next stay. Thank you for your visit and we look forward to your next visit. Best regards, Joseph Sihaloho. General Manager
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SP
Sugeng P.
10.0
/10
Reviewed 8 week(s) ago
The room is very spacious, nice and comfortable and exciting and makes you want to stay there and the atmosphere makes the family happy and always happy.
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Accommodation's Reply
11 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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BP
Budi P. T.
Leisure
8.8
/10
Reviewed 8 week(s) ago
A pleasant atmosphere, friendly staff
A variety of food that pampers the tongue
Affordable prices and strategic location will be interesting to visit again when in Malang
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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M***d
8.5
/10
Reviewed 9 week(s) ago
Overall the hotel is good, but the sheets are dirty, no toothbrush, only toothpaste. The interior of the toilet in the room is also damaged.
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Accommodation's Reply
11 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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S***s
8.4
/10
Reviewed 10 week(s) ago
The location of the stay is very strategic in the middle of the city, spacious rooms for affordable prices. Breakfast has many variations. The room and toilet need rejuvenation of items. The rest is okay for staying.
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Accommodation's Reply
11 Jun 2025
Dear Our Valued Guest, Thank you for choosing Lux Tychi Hotel Malang as your choice of accommodation, we are very happy that you had a memorable experience during your stay and thank you for the review given to be our attention to maintain and improve our services and facilities. Once again thank you for your visit and we look forward to your next visit. Warm Regards, Joseph Sihaloho. General Manager
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Number of reviews per page
20
40
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