The staff took a long time to check in and couldn't get settled. The room wasn't ready during check-in, and it was on the 3rd floor with a manual staircase. There was no shampoo or soap. The mattress was still wrapped in plastic, making it uncomfortable to sleep on. The room was damp and dusty. For 300 Rupiah, there are many better hotels. This hotel is really sad.

[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]

Close to city center and hospital

The water was dirty and black, and it was very disturbing. At night, the water wouldn't turn on for defecation. I paid for this place, but the facilities were like this. I was disappointed.

The hotel is close to public facilities, lots of snacks & food along the way. The staff is also friendly, but it seems like it needs to be renovated, I don't know about the other rooms, but in my room the cashier was broken, the TV remote was broken, there was no shower. Then the bad was uncomfortable. Hopefully the room can be updated, so I can visit here again later. because the facilities are easy to reach & in the city center. 🙏🏻

Close to hospitals, culinary, etc.

The hotel staff was very friendly during check-out and check-in.

The hotel staff is friendly, the place is clean, easy access, there is a lot of food around.

Very good service... Comfortable room...

The place is in the city center. I used to stay here often when my family came to Surabaya, but it seems like it has never been updated, whether it's the pillows, AC, shower, etc., so it's less comfortable to stay here than before.

Unfriendly status for hotel facilities to function properly

Hotel in the city center, close to Dr. Soetomo Hospital and Unair Campus. Many food and beverage vendors are also along Jl. Karangmenjangan.

The bedsheets were not changed, the male receptionist insisted that they had been changed even though the bedsheets were dirty, maybe they confirmed with the cleaning service staff and then they were given clean bedsheets.

everything is quite good, I like the friendly cashiers

Don't come here, you'll regret it and be annoyed, the lobby smells bad, the rooms are scary, the hallways are scary, the AC isn't hot

The AC is not cold, the bathroom is flooded. Please fix it.

Honestly, the price is indeed in accordance with the condition of the room. But I think no matter how much the price of the room is offered, cleanliness still needs to be considered 😊.

Homey, but under the bed is a bit dirty, but luckily the receptionist was friendly.

The room is quite clean and big, according to the cheap price.

Good, clean and tidy room, friendly staff, strategic location, and easy access, thank you.