Overall okay, please improve it further.

I ordered a room with 1 large bed, but unfortunately I got twin beds that were joined together and it was uncomfortable because there was a large person in the middle when sleeping.

The hotel staff is very friendly and welcoming. Upon check-in, the receptionist provided simple explanations and prompt service. This will be a favorite hotel for anyone staying in downtown Surabaya. Besides being affordable, it's also very close to the city's shopping centers. ✌️

Friendly staff, clean rooms, close to the city center and culinary scene. Unfortunately, the menu yesterday was lacking. Hopefully, we can come back here again on our next trip. Good luck!

Good accommodation, many times and loved it still.

I've only been here once, and the food is delicious and unique. All the staff are friendly and kind. Next time I go to SBY, I'll come here again.

Everything was good. Strategic location. You can find food on every corner of the street near the hotel. TP Mall is just a few minutes' walk. Tunjungan Street is just a few minutes' walk as well. The room was nice and clean. I will definitely come back here again when I visit Surabaya.

The staff was very friendly and polite.

This hotel offers a fairly affordable price, a simple atmosphere, and is certainly comfortable. It's perfect for those just looking for a place to stay for a short vacation or business trip. The rooms are quite clean, the hot water works well, and the bathroom amenities are quite complete. The hotel's design is unique and its location is quite strategic, being close to shopping areas and the city center. Overall, it's comfortable and well worth the price.

It's a shame the parking lot is small, but it's okay.

The hotel is clean and comfortable. The rooms, though small, are spotless, and the staff are all friendly, whether you pass them in the hallway or in the lobby. It's a shame I didn't have time to take photos, but overall, Maxone is okay. The location is strategic.

The staff are all friendly and the location is really great.

It's truly a hidden gem. It was a blast staying here.

Very happy. Although small, it's very clean and the food is delicious and complete.

Suitable for staying with a large family,

Nice hotel, good rooftop cafe.

Yesterday I wanted to go to Bali and transited here, it was quite convenient and close to everywhere.

Overall comfort for a business trip.

Overall comfortable for business trips.

The staff was very helpful, especially regarding handling luggage.