Overall Ratings & Reviews Surya Boutique Hotel Kota Lama Semarang

The location is close to my office, close to Poncol Station.

Located in the center of Semarang City, close to Poncol train station and right next to Queen City Mall, just a short walk away.

It's quite good for the price, and it's close to Poncol Station within walking distance. The service is friendly, the air conditioning is cool, and it's close to the mall and Kota Lama. If I go back to Semarang, I'll stay at this hotel again.

I've stayed at the Surya Hotel twice. Unfortunately, this time, my experience was a bit disappointing. I got the same room as the one I stayed in three years ago (November 2022), but this time the room was in poor condition. 1. The walls had lots of water leaks, and it was damp near the closet. 2. The electrical outlet was almost loose. 3. The table had termites, evident from the peeling wood veneer. 4. The room was not very clean. There were lots of mosquitoes, and the closet shelves were dusty. So I couldn't store my clothes in the closet. 5. There was a cockroach in the bathroom. It probably came out through the drain. So try to keep the bathroom door closed to prevent the cockroach from entering the room. I didn't take a photo because it would be very disturbing for those of you who don't like cockroaches. 6. The air conditioner seemed to need cleaning, as it wouldn't cool down immediately after turning it on. It took a few minutes to cool down. 7. Several lights were out, above the bed and above the shower. So it's a bit dark above the bed. 8. There's only one bottle of mineral water, and the dispenser in the corridor also has no water. In terms of service, it's good; nothing has changed. For example, when we complained about the hot water for our shower, the receptionist explained it well. We understood that there were specific times for hot water for a specific reason. I don't understand why I was given a room in this condition. I hope I can be given a better room. Hopefully, Surya Hotel can improve in the future.

so I don't regret staying here, everything is really TOP, it's right next to the mall, if I go to Semarang, I will definitely stay here again.

Comfortable and not disappointing... Close to the mall

The staff are good at serving, if possible there would be hot water in every room type

The place is comfortable, clean, only the towels need to be replaced because the color is dull, close to the mall and tourist attractions, complete facilities: wifi, smart TV, and toiletries, clothes hangers, mineral water

It's comfortable, the staff are friendly, but the quality needs to be improved. The sheets and towels are all a bit shabby, but the service is good. They wash the car, which is really helpful for those of us who come from out of town.

A hotel that is close to tourist attractions and has friendly employees.

The strategic location is beyond expectation. Nearly like neighborhood upon Quest Mall. Just only 5 minutes walk only. But, the cleanliness should be improved for bathroom. Smells was not good.

There's a free hotel car service that picks you up and drops you off at the airport and train station. Breakfast at the hotel had a different menu every day during my three-night stay.

I chose this hotel because it's right next to Queen City Mall, so I was just a short drive away. The staff was friendly. My car was cleaned, which was perfect since it had been raining. The room was okay for the price. If I go back to Semarang, I'll likely stay here again.

The staff is very friendly. It's very comfortable like being at home. Even the car is cleaned, masyaallah, I highly recommend staying here. It's also next to Queen City. The room and bathroom are very spacious.

The staff is super duper friendly, it's already check out time but you can still leave your stuff in the lobby on the same day. There's also a children's play area. I've stayed here 3 times with a long schedule too. The location is also close to everywhere, near Kota Lama, near Lawang Sewu, near Poncol Station, near Paragon Mall, near dp mall, near Queen City Mall, everywhere by Grabcar is only 10,000. The best location and staff.

There are cockroaches in the room. The TV doesn't work. The Wi-Fi too. Is that a hotel or under a bridge?

Nice, worth the price. Hotel is quite clean too.

So that room cleanliness can be improved again.

The hotel staff is very friendly and free valet parking. The hotel atmosphere is comfortable and close to the station.

Very good place to stay, the staff are very friendly, the food is exactly my taste, spacious place very large space (there is a living room inside the unit so you can host your guests for transit). I recommend this hotel for your transit, resting, or long time stay to stroll around Semarang City, Solo, etc. 👍👍👍👍