Overall Ratings & Reviews Save Hotel Banjarmasin

Too bad there's no elevator, it's tiring to go up to the 3rd floor

There is a smoking room, next to Alfamart, and there are lots of snacks in the surrounding area.

Cramped.. The toilet wobbles. The soap dish is loose.. The bed has sunk underneath. There is no elevator.. The Wi-Fi is good, but it can't connect to my laptop either.

everything is okay, the only minus is that there are no hotel slippers

It's quite comfortable... but there are no towels, soap, or shampoo (only toothpaste and toothbrushes are provided), which should be the minimum standard provided by the hotel. What about guests who don't bring towels? They have to buy towels and soap first to take a shower...

It's really fun especially with family.

Very nice and comfortable, especially close to the food court too.

Good, for the same price class.

The service is quite good and the price is pocket-friendly, you can get a breakfast that suits your taste.

The service is okay, but the water in the toilet is small

First time staying at this hotel. Overall, the experience was quite pleasant. The service from the staff was very good and responsive—as evidenced by the problem with the AC remote control, the staff immediately came and replaced it with a new one. However, there are several things that need attention. The hot water in the room does not work, the room feels quite narrow, there are no chairs so it is not very comfortable to eat, and the sink is a little clogged. Hopefully, it can be improved in the future so that the experience of staying here will be better.

Good lahh, clean. Cold AC. Clean bathroom. Food is quite good.

Friendly staff, comfortable place and strategic location.

I am a repeater at this hotel, I like and feel comfortable with the clean + compact + quiet room atmosphere, so I extended to rest for another night here, What makes me uncomfortable is the staff, especially at the Reception (a short woman) 1. Because I have contacted to confirm that I will check out on that day, the reception staff should have coordinated with Housekeeping, which rooms will be checked out and which will be extended, based on confirmation from the guest concerned, so that the HK staff does not need to knock on the room. This means that the Reception staff did not coordinate or could not coordinate with other teams. 2. When checking out, I was at the Reception at 12.45, indeed the check out time is 12 noon, but there can be an exception if there is something / situation that causes the check out time to be postponed to Max. 1 pm (which is free of charge) this applies to all properties throughout Indonesia, then when the deposit money was returned which should have been intact because there was no damage to the room that I caused + no purchase of F & B products + no laundry payment, but this female receptionist CUT MY DEPOSIT IN HALF, with the reason that I checked out later than 12, I rejected this, with an explanation, yesterday before I extended I told the HK staff, I would check out at 1 pm, because the HK staff knew the SOP, she had no problem with my request, but this female staff, denied the argument by saying "yesterday's HK staff allowed it because you checked in early in the morning, so you got a break" in fact I checked in around 9 pm, then she said "save check out 12 o'clock sir", I refused again, because her argument was baseless at all, it wasn't the Nominal that was the problem for me, but the gesture + delivery of the Receptionist (female), the problem! MY SUGGESTION, BE MORE CAREFUL WHEN CHECKING OUT, TO AVOID UNPLEASANT SITUATIONS LIKE THE ONE I EXPERIENCED, THEN FOR THE HOTEL, THEY SHOULD TRAIN THEIR STAFF MORE OFTEN, SO THAT REPEATER GUESTS / REGULAR GUESTS, STILL CHOOSE TO STAY AT SAVE HOTEL BJM

The staff is friendly, the hotel atmosphere is comfortable, but there is no lift, it is tiring to stay on the 3rd floor going up and down the stairs.

Access and comfortable environment, clean rooms. Noise is not noisy, guaranteed safe entry access.

Hotel near the city, good service, smooth wifi. Only if the car park is full, it is difficult to get out. But the hotel staff is quick to help the car out.

enough for the first and last time for me, when we checked in, we were offered a room with 2 beds as requested, the room smelled really musty, then the sheets were not changed, only given freshener, I checked the sheets were sticky, smelled sour and there were traces of drool, I immediately asked for the sheets to be changed, thank God the staff quickly replaced the sheets, but still the same musty smell and was sprayed with lots of freshener, I don't know anymore, especially the toilet, the bathroom, nauzubillah really smells, smells of the sewer... it's already really torturous when I want to go to the toilet because of the smell, suggestions for the hotel to improve the sanitation of the toilet/bathroom, then dry the mattress every now and then, so it doesn't smell musty/like the smell of clothes that haven't dried

The room is nice but there are no sandals and only 1 towel is given, hopefully it will be fixed, otherwise it's good

Very affordable for the middle class