Friendly staff, fast staff response, strategic location, close to busy center, easy access.

The hotel staff are all friendly, the service is good.

Great location right in front of Sultan Mahmud Riayat Grand Mosque, lots of places to eat & night culinary. The ceiling has lots of leaking marks, small windows, little breakfast menu (according to the room price).

The right choice to stay in Batam.

Cukup baik, sayang nggak ada air panas di shower.

AC nya tidak dingin, karena kamar full minta pindah kamar gak bisa akhirnya di bantu kipas.

Kalau ke arah Sagulung pasti pilih hotel ini karena letak yang strategis.

Very strategic place. Many food vendors, next to Alfamart in front of the hotel there is a grand mosque.

The AC is not cold. The bathroom door was broken.

Like the location, can get a really good view.

AC nya tidak sejuk. Keset kaki di lantai kamar mandi tidak ada. Handuk tidak di sediakan. Terima kasih.

The service is okay, the receptionist is friendly and the hotel is quite comfortable.

Very disappointed and unprofessional.

Ask tissue also no response and no towel also expensive.

The furniture is incomplete. Like tissue.

Comfortable for rest can be calm.

The hotel is comfortable. The location is close to religious tourism. Sultan Mahmud Riayat Syah Mosque. Very nice.

AC room 120 is not cold, moved to room 223 bathroom the sink leaked.

The water tap leaked so the bathroom floor was slippery.

Many bed bugs and many cockroaches running around makes you cannot sleep well. No hot water provided as this system was out of order.