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Traveler Reviews Cozy Hotel
Number of reviews per page
20
20
40
40
Customer reviews
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cici c.
7.0
/10
Reviewed 2 week(s) ago
Moldy walls & ceiling, no TV, dirty sheets, no towels, sink faucet tied with rubber, bathroom drain plugged with stone 🤣. Will not stay here again ✌🏻
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1 people find it helpful
S***h
6.0
/10
Reviewed 3 week(s) ago
The mattress hurt my back, all the springs were out. There were no toiletries. The TV was broken, unusable, and had lines. When the electricity went out, there was no emergency generator, leaving me in the dark for 5 hours. Hopefully, the facilities will be improved in the future. 🙏
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S***H
Leisure
5.4
/10
Reviewed 7 week(s) ago
Don't stay here, the accommodation is abandoned.
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4 people find it helpful
D***a
7.5
/10
Reviewed 7 week(s) ago
Please fix this. The photos in the app and the actual room are very different. It's truly scary; all the furniture in the room is almost collapsing. The ceiling is as shown in the picture. The TV in the room works but is full of streaks. The bedsheets are covered in red stains.
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1 people find it helpful
V***a
Staycation
5.0
/10
Reviewed 7 week(s) ago
I'm very disappointed with the professionalism of this hotel. They made it difficult to cancel. As a result, my money was lost. For more information, please check out other reviews. I'm disappointed.
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2 people find it helpful
P***a
7.3
/10
Reviewed 14 week(s) ago
Cleanliness in the rooms and grounds of the hotel needs to be improved. There is no CCTV for security.
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3 people find it helpful
AP
AYU P.
Staycation
8.5
/10
Reviewed 20 week(s) ago
The place is comfortable, quite close to various food areas.
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D***i
6.3
/10
Reviewed 22 week(s) ago
The location is strategic, the AC is cold, and the hot water doesn't work. We were given the room at the end of the building, and it looked neglected. The ceiling was full of holes, and almost everything in the room didn't work. It was a stark contrast to the photos on the app.
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6 people find it helpful
N***r
5.3
/10
Reviewed 23 week(s) ago
From the front, it looks very convincing and aesthetic. But inside, it's a complete dud. Upon entering, the room is dirty, the shower hasn't been cleaned, and the mattress is painful. The springs are all protruding. This is a public deception. The photos posted are very different from the real thing!!!!
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6 people find it helpful
d***s
5.3
/10
Reviewed 24 week(s) ago
I was given a room that didn't match the description. There was no soap or towels. The walls were dirty, the roof leaked, there was no TV, and the furniture was shabby... I was disappointed.
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2 people find it helpful
K***a
6.5
/10
Reviewed 24 week(s) ago
The bathroom is dirty, there are lots of leaks in the room 🥺
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2 people find it helpful
N***a
8.3
/10
Reviewed 25 week(s) ago
The room is not well maintained, but it is comfortable enough just for resting.
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W***m
5.0
/10
Reviewed 26 week(s) ago
The room is very dirty, damp, lots of cockroaches
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1 people find it helpful
Verified Traveler
Transit
8.1
/10
Reviewed 27 week(s) ago
It's still okay for a place to stay, but if you're looking for something really comfortable for a vacation, honestly, it's not suitable, but so far it's been comfortable staying here.
There are no towels in the bathroom, the bathroom is not comfortable, there is only 1 TV channel that can be watched.
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3 people find it helpful
Y***a
Business
5.0
/10
Reviewed 31 week(s) ago
The dirtiest hotel ever
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8 people find it helpful
AJ
Ahmad J.
8.5
/10
Reviewed 32 week(s) ago
Comfortable, clean rooms & friendly staff
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1 people find it helpful
G***y
5.0
/10
Reviewed 32 week(s) ago
Hehehe, just look at the photo yourself, I don't need a review, I don't want to belittle you, but I was tired from out of town and wanted to stay overnight, but instead I was given a room like that at a reasonable price.
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4 people find it helpful
N***i
6.2
/10
Reviewed 33 week(s) ago
The ceiling was moldy, the floor was damaged, some of it was no longer tiled, there was no television, it was said to be under repair, the bathroom/toilet smelled. The hallway in front of the room was dark.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia