Overall Ratings & Reviews Grand Edge Hotel Semarang

Dear Mr. Rizal, We sincerely apologize for the inconvenience caused by the disturbing music. We fully understand that this has ruined your rest. This feedback is very important to us and we will follow up immediately with the relevant team to ensure a similar incident does not happen again in the future. We look forward to welcoming you back to our hotel for a much more peaceful and comfortable stay. Best regards, Junaedi, Front Office Manager, Grand Edge Hotel Semarang

Dear Guest, Thank you for your honest and valuable feedback. We apologize if your stay was less than you expected. We have noted all points raised, from the noise level and inefficient bathroom layout to the variety of breakfast menus, to the lobby and hallway atmosphere. We will immediately forward this feedback to the relevant team for serious evaluation and future improvements. We look forward to serving you again with a much better experience. Best regards, Junaedi, Front Office Manager, Grand Edge Hotel Semarang

Dear Guest, Thank you very much for your positive review. We are very pleased to hear that you were satisfied with the neatness, comfort, and security of the parking at Grand Edge Hotel Semarang. Your feedback motivates us to continue maintaining and improving the quality of our service. We look forward to welcoming you back to our hotel. Best regards, Junaedi, Front Office Manager, Grand Edge Hotel Semarang

Dear Ms. Christina B, Thank you very much for your warm and memorable review. We are very happy to hear that you felt comfortable and welcomed by our entire team from arrival to check-out. The cleanliness and fragrance of the room are indeed our priority. We also greatly appreciate your feedback regarding the bathroom door which was not precise enough. We will follow up on this feedback immediately to ensure every detail of our facilities is functioning perfectly for the comfort of our guests. We hope to welcome you back to Grand Edge Hotel Semarang on your next visit. Best regards, Junaedi, Front Office Manager, Grand Edge Hotel Semarang

Dear guest, Thank you for your wonderful review. We are delighted that you enjoyed the views of Semarang, both morning and night, and were satisfied with the amenities in our rooms. The captivating views are indeed one of our main attractions. We hope this beauty will complement your comfort during your stay. We look forward to welcoming you back to enjoy more views at Grand Edge Hotel Semarang. Sincerely, Junaedi, Front Office Manager, Grand Edge Hotel Semarang

Dear Ibu Yeni Thank you for your kind review. We are delighted to hear that you had a pleasant stay and that you were satisfied with the service from our friendly staff, our strategic location, and the variety and taste of our food. We look forward to welcoming you back to Grand Edge Hotel Semarang on your next visit. Sincerely, Management of Grand Edge Hotel Semarang

Dear Ms. Hadidjah S., Thank you very much for your very positive review. We are proud to hear that you were satisfied with our facilities, the variety and taste of our food, and the friendly service from all our staff. Your feedback regarding promotions is also greatly appreciated. We will continue to strive to provide the best offers for our loyal guests. We look forward to your next visit to Grand Edge Hotel Semarang. Sincerely, Grand Edge Hotel Semarang Management

Dear guest, Thank you for your positive review. We are delighted to learn that you were satisfied with the easy check-in process, the friendliness of our staff, and the location and price that met your expectations. This feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Edge Hotel Semarang. Sincerely, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear guest, Thank you for your brief but meaningful review! We are delighted to know that you enjoyed your stay at Grand Edge Hotel Semarang. See you again on your next visit! Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear guest, Thank you for your short and sweet review! We are delighted to hear that you enjoyed your stay at Grand Edge Hotel. We hope your stay was memorable and we look forward to your next visit 😊. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear Mr. Zulmi Z. Thank you for your review and for taking the time to share your experience at the Grand Edge Hotel. We sincerely apologize for the inconvenience caused by the music coming into your room. We greatly appreciate this feedback and will immediately forward it to the relevant management for evaluation and to improve the quality of guest comfort in the future. We look forward to welcoming you back for an even better experience. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear guest, Thank you for choosing Grand Edge Hotel and sharing your experience. We are pleased to hear that you enjoyed your stay. However, we apologize for any inconvenience caused by the noise from the nightlife. Your feedback is very valuable and will be forwarded to the relevant management for future evaluation and improvement. If you would like to stay again, our team will be happy to assist you in choosing a room on a quieter floor for maximum comfort. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear Mr. Muhammad A. M., Thank you for your positive review. We are delighted to know that Grand Edge Hotel is a comfortable choice for a family vacation. We will continue to strive to provide the best experience on every visit. See you again! Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang

Dear Guest. Thank you for taking the time to share your experience staying at Grand Edge Hotel Semarang. We apologize for the inconvenience you experienced regarding the noise from the bar area at night. This feedback is highly appreciated and will be our concern in evaluating the sound settings for the comfort of all guests. We hope to be given the opportunity to welcome you back with a more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Mr. Budi S. Thank you for sharing your experience. We apologize for the inconvenience caused by the sound of the music from Legend Club that was heard all the way to your room floor. We greatly appreciate this feedback and will immediately evaluate it with the relevant team to find the best solution for the comfort of our guests, especially at night. Your comfort is our priority. We hope to be given the opportunity to welcome you back with a much more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear guest. Thank you for sharing your experience of staying at Grand Edge Hotel Semarang. We are pleased to know that you felt quite comfortable during your stay at our hotel. Your feedback regarding the bathroom design, especially regarding the absence of a door to the shower area and the placement of the sink, is greatly appreciated. This will be our concern in evaluating and developing the facilities in the future. Hopefully we can continue to improve our services and welcome you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Guest. Thank you for sharing your positive experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you enjoyed the comfort of your room, the city view from the pool, and the variety of breakfast we serve. We are also grateful to have been able to assist in securing your lost items and facilitate the hassle-free retrieval process. Guest satisfaction and comfort are always our top priorities. We look forward to your next visit! Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Mr. Ruslan A. G. Thank you for sharing your experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you were overall satisfied. We also apologize for the inconvenience related to the lack of soundproofing in the room. This feedback is highly appreciated and will be a serious concern for our team in an effort to improve the quality of guest comfort in the future. We look forward to welcoming you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Mrs. Nindi. Thank you for your positive review. We are pleased to know that the friendliness of our staff, the cleanliness of our rooms, and the taste of our breakfast have given you a pleasant impression. Hopefully we can continue to be your main choice when visiting Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Media I. Thank you for this short but meaningful review. We are glad to know that the cleanliness of the hotel, the quality of service, and the taste of our food gave you a positive impression. We look forward to your next visit to Grand Edge Hotel Semarang 💕. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang