6.9
Pleasant
From 209 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.4

Meal

6.6

Location

7.6

Service and Facilites

6.7

People often mention about Hotel Madinah
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Ambiance (5)
Distance to City Center (2)
Wifi (2)
Activity Option (2)
Bedroom (2)
In-house Restaurant (2)
Surroundings (1)
Accessibility (1)
Room Space (1)
Bathroom (1)
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Traveler Reviews Hotel Madinah

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40
Customer reviews
N***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 day(s) ago
In all my stays at various hotels in Indonesia and abroad, this is the first time I've seen a room without a telephone. It's seriously below expectations. If it weren't for the urgency of having one, I would have booked another hotel. Suggestions: Add a clothes hanger in the bathroom, improve the bathroom door lock, and check it before giving it to guests.
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n***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
I took a deluxe room hoping for hot water for a shower, but there wasn't any. The sheets and blanket smelled of smoke, and the pillows were very hard. The TV wouldn't work, and the door to the room was broken on its hinges. Breakfast was terrible, and it was already gone by 8:30, even though the cut-off time was 10:00. The hotel seemed neglected.
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n***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The hotel lobby's air conditioning was broken. There was only one small pot of tea and coffee for all the guests, and it was gone, and they wouldn't refill it. The food was awful, like a street stall that costs Rp10,000. By 8:30, there was nothing, even though breakfast was due at 10. It would have been better to skip the breakfast if that was the case.
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Yudha T. A.
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 92 week(s) ago
The room needs to be renovated, don't just because of the promo you are given a room that is not very good and has drool on the pillowcase but after complaining, the pillowcase is replaced
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 99 week(s) ago
The staff service is friendly, but the cellphone signal is very difficult, so you have to move rooms to get a signal, while there is no wifi.
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S***g
icon-origin-TRAVELOKA
5.6
/10
Reviewed 103 week(s) ago
- The hotel doesn't have security. - The hotel room smells bad. which is old, smells musty and has not been maintained. - the bathroom shower is slanted. - the hotel seems gloomy and scary, at night there is only 1 officer at the receptionist. - highly not recommended.
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1 people find it helpful
Harlon S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 139 week(s) ago
Clean hotel...near Al Makmur Oman Mosque...breakfast according to hotel rates.
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2 people find it helpful
Accommodation's Reply
28 Oct 2023
Thanks for the review. Hopefully you can stay again at the Madinah Hotel.
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Rahmawati
icon-origin-TRAVELOKA
9.1
/10
Reviewed 180 week(s) ago
Pelayanan bagus dan kamar sesuai dengan pesanan.
3 people find it helpful
INDRA K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 286 week(s) ago
Sorry, but this is the first time I stay in a place that is no longer worthy of being called a hotel. There is no lighting outside / terrace or anything to indicate a Medina hotel (I checked in at night), does it have to be that economical? I have to turn twice to get there. Hot water comes out small even runs out, shower with cold water only, toilet flush does not function normally, the price is still expensive. My advice should be closed rather than detrimental.
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3 people find it helpful
Muhammad Agus Setiawan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 308 week(s) ago
Very comfortable and good friendly service.
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1 people find it helpful
Dedi I.
icon-Family
Family
icon-origin-TRAVELOKA
5.7
/10
Reviewed 329 week(s) ago
The hotel is not good, the TV is fuzzy, there is no broadcast requested, the fix cannot, the air conditioner is not cold enough, just the first and last stay at this hotel.
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1 people find it helpful
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Irhamuddin
icon-origin-TRAVELOKA
6.1
/10
Reviewed 337 week(s) ago
The elevator was broken so it was hard for us to bring the goods, we were also uncomfortable, the bathroom was also uncomfortable.
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heri p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 338 week(s) ago
Dirty bathroom, broken ceiling, TV still tube. The electricity was turned off several times at night. Suitable for other world syutting locations.
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1 people find it helpful
Barr B. N.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 352 week(s) ago
Door key to my room is not good, and bathroom cannot be locked.
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RM Heriyatno
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 364 week(s) ago
Fast check-in process, affordable prices, ample facilities, ample parking area, nice lobby, strategic location near the city and dinner places.
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3 people find it helpful
Azwar
icon-origin-TRAVELOKA
5.6
/10
Reviewed 365 week(s) ago
The room was not clean, the TV was on but there was no TV broadcast, the air conditioner was noisy and the smell was not good, the bed was crumpled, the electrical wires were scattered, it wasn't really good just didn't fit the photo in the description.
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1 people find it helpful
Zulkifli o.
icon-Family
Family
icon-origin-TRAVELOKA
4.8
/10
Reviewed 367 week(s) ago
The condition of room facilities is not in accordance with what is in the picture, the furniture and other equipment are very poor and poorly maintained. It should be a standard 1-star hotel, the price does not match the facilities we receive, it is highly recommended that you stay here.
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Nabilla A. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 368 week(s) ago
It's a bit mystical but, the image doesn't match expectations.
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LISA a.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 391 week(s) ago
Good location, poor service, rooms don't match the picture. Equipment in many rooms is damaged.
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M Sakti A.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 395 week(s) ago
The bathroom door was broken, and there were insects when I arrived. Some lights in the room are dead and happen to get a room that has no window so the condition of the room is rather dark. There is only one socket so when you recharge your day the cellphone cannot watch TV. The ceiling of the room has a lot of dust hanging like it hasn't been cleaned for a long time.
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