s***i

Transit

9.1

/10

Reviewed 4 day(s) ago

This is my umpteenth time staying at Zest as a pleasant transit hotel, the shuttle bus service is comfortable and regular, access, hotel facilities and public services around the hotel are very supportive. Thank you

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Accommodation's Reply

30 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.

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S***l

Transit

10.0

/10

Reviewed 1 week(s) ago

Very familiar all staff and fast airport access

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Accommodation's Reply

23 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.

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SM

S. Mauludin

Business

10.0

/10

Reviewed 2 week(s) ago

It's not far from the airport, perfect for resting while waiting for the next day's flight. A shuttle bus will take you to the airport. The hotel area offers plenty of dining options if you arrive late at night. The service is friendly and helpful.

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Accommodation's Reply

22 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.

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I***d

9.1

/10

Reviewed 2 week(s) ago

Close to the airport and there are airport shuttle facilities

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2 people find it helpful

Accommodation's Reply

20 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.

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I***d

Transit

9.1

/10

Reviewed 2 week(s) ago

For transit, it's okay because there is a pick-up and drop-off service to the airport.

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Accommodation's Reply

20 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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RS

Ruhady S.

9.7

/10

Reviewed 2 week(s) ago

I enjoyed staying there, it felt peaceful, not noisy.

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Accommodation's Reply

20 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.

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J***o

9.7

/10

Reviewed 2 week(s) ago

very convenient for those who fly early in the morning or at dawn

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Accommodation's Reply

18 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.

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A***s

9.1

/10

Reviewed 2 week(s) ago

The hotel is nice. The facilities are also excellent. There's a free hourly shuttle to and from the airport. The shuttle driver, Mr. Anjar, was very helpful.

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Accommodation's Reply

20 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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admini

8.5

/10

Reviewed 3 week(s) ago

The room was clean and comfortable, but the Wi-Fi was slow, for some reason. Everything was fine, good, and comfortable.

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Accommodation's Reply

15 Jul 2025

Dear Valued Guest, Warm Greetings from Zest Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you experienced during your stay. Providing the best service and facilities for our guests' comfort is our priority. Once again, we apologize and look forward to welcoming you back, hoping we can meet your expectations in the future. Sincerely, Zest Airport, Jakarta Management.

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MNasir

Transit

10.0

/10

Reviewed 3 week(s) ago

There's a free airport shuttle service. Highly recommended.

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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A***d

9.1

/10

Reviewed 3 week(s) ago

On time airport shuttle, best service

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Accommodation's Reply

15 Jul 2025

Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.

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S***l

8.2

/10

Reviewed 3 week(s) ago

Room was a little old. Hot shower and toulet works okay. Food was not great.

1 people find it helpful

Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta First of all, thank you for choosing Zest Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Once again, our sincere apology. Best regards, Manajement of Zest Airport, Jakarta

YS

Yuliandri S.

Transit

8.5

/10

Reviewed 3 week(s) ago

Very strategic location towards Soekarno Hatta Airport

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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K***a

Transit

7.0

/10

Reviewed 3 week(s) ago

couldn't sleep at all because the air conditioner is not cold at all, only the fan were blowing but not cold at all, very dissapointed

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta First of all, thank you for choosing Zest Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Once again, our sincere apology. Best regards, Manajement of Zest Airport, Jakarta

H***o

Transit

10.0

/10

Reviewed 4 week(s) ago

Ok, great, keep developing it better.. Stay enthusiastic

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1 people find it helpful

Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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S***n

6.2

/10

Reviewed 4 week(s) ago

c/in at night and rest while waiting for the next flight in the early morning, there is a shuttle bus to the airport. Cleanliness needs to be improved, the room atmosphere is standard as a budget hotel

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm Greetings from Zest Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you experienced during your stay. Providing the best service and facilities for our guests' comfort is our priority. Once again, we apologize and look forward to welcoming you back, hoping we can meet your expectations in the future. Sincerely, Zest Airport, Jakarta Management.

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A***f

Leisure

8.8

/10

Reviewed 4 week(s) ago

Nice & close to the airport.

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.

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F***a

Leisure

6.2

/10

Reviewed 4 week(s) ago

I have stayed here several times and frankly the last one was very very disappointing. The AC was very hot, there was no AC setting. There was no trash can. Slippers were never there unless asked. The last experience here was very bad. The male receptionist who served me was also not friendly.

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Warm Greetings from Zest Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you experienced during your stay. Providing the best service and facilities for our guests' comfort is our priority. Once again, we apologize and look forward to welcoming you back, hoping we can meet your expectations in the future. Sincerely, Zest Airport, Jakarta Management.

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N***n

Transit

10.0

/10

Reviewed 5 week(s) ago

The location is close to the airport with hourly shuttle facilities, making it easy to go to Suhat airport at any time.

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Accommodation's Reply

03 Jul 2025

Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Zest Airport, Jakarta Management.

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SH

Safarni H.

Leisure

8.8

/10

Reviewed 5 week(s) ago

Almost always choose to stay here when there is an early morning flight schedule or if arriving at night. The shuttle bus is 24 hours. The schedule is every hour. The shuttle bus driver is also always willing to pick us up when we arrive at the airport. The location is also strategic (at the airport hub), there are several restaurants and minimarkets near the hotel.

Overall Ratings & Reviews Zest Airport Jakarta by Swiss-Belhotel International

Explore Zest Airport Jakarta by Swiss-Belhotel International

8.4

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