heru p. s.

6.7

/10

Reviewed 3 day(s) ago

Great place and location... it just needs maintenance and changes to keep up with the times. Otherwise, it's sure to be overlooked and left behind.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Heru, This is a message from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we sincerely apologize for the inconvenience caused, particularly regarding the hotel maintenance. We will investigate and make improvements based on your feedback. We look forward to welcoming you back and seeing our improvements. Thank you again for your apologies and support. Sincerely, The Management of 88 Jember Hotel

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A***a

5.0

/10

Reviewed 7 day(s) ago

The hotel room lacked tea and coffee, the sink and toilet were clogged, and there was only one slipper, which looked well-worn. The Wi-Fi was slow. It's best to find another hotel at a similar price.

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Accommodation's Reply

25 Aug 2026

Dear A*a, We extend our sincerest greetings from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we deeply apologize for any inconvenience you experienced during your stay. In particular, we are truly sorry for the lack of tea and coffee brewing equipment and the clogged sinks and toilets. We deeply apologize for any inconvenience caused during your stay. Based on your feedback, we will conduct an investigation and strive to make improvements. We will do our best to provide you with even more satisfying service on your next stay. Once again, we apologize and sincerely thank you for your understanding and support. The Management Team of 88 Jember Hotel

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F***a

Staycation

8.7

/10

Reviewed 1 week(s) ago

The location is very strategic, making it easy to find food and drinks. The staff is very friendly and responsive. The rooms are spacious. The food selection and taste are quite good for the budget-friendly price (there aren't many choices). However, it's a shame that the room and bathroom were less than satisfactory, and there were some issues with the bathroom I stayed in.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms./Mrs. F*a, This is a humble message from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we sincerely apologize for the inconvenience you experienced, particularly regarding the unsatisfactory cleanliness of your room and bathroom, as well as any other issues. We deeply regret that these incidents occurred during your stay at our hotel. We will investigate and make improvements based on your feedback. We look forward to welcoming you back again and showing you our improvements. Once again, we apologize and thank you.

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Aisyah S.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Recommended place to stay, clean, good service, friendly staff, strategic location in the city center, close to shopping and culinary centers.

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Accommodation's Reply

19 Aug 2026

Dear Mr. Aishah S, Sincerely, 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write this excellent review. We are committed to providing you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Jember Hotel

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D***y

Leisure

8.5

/10

Reviewed 4 week(s) ago

Clean, comfortable room, close to the town square.

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Accommodation's Reply

29 Jul 2026

Dear Mr./Ms. D*y, Sincerely, 88 Gember Hotel. On behalf of the management of 88 Gember Hotel, we appreciate you taking the time to write such a wonderful review. We are committed to providing you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Gember Hotel

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M***s

8.5

/10

Reviewed 5 week(s) ago

Centrally located and pleasant.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, 88 Gember Hotel would like to inform you that we are deeply grateful for your kind review. All staff at 88 Gember Hotel remain committed to providing you with the highest quality service. We look forward to welcoming you back again. Thank you once again, The Management Team, 88 Gember Hotel.

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Adhi S. W.

Leisure

10.0

/10

Reviewed 6 week(s) ago

CS is friendly and agile, very helpful.

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Accommodation's Reply

18 Jul 2026

Dear Mr. Adhi S.W., On behalf of the management of 88 Jember Hotel, we would like to express our sincere gratitude for taking the time to write such an excellent review. We are committed to providing you with the best possible service. We hope to welcome you back to our hotel again. Thank you once again. Sincerely, The Management of 88 Jember Hotel

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R***i

Transit

6.7

/10

Reviewed 9 week(s) ago

The room didn't seem ready for check-in. There were no towels, slippers, or toothbrushes. The shower pressure was weak, and the water heater was under repair. The bathroom smelled of urine and there were mosquitoes. Some of the hallway floor tiles were cracked. Some of the breakfast plates were cracked.

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Accommodation's Reply

30 Jun 2026

Dear Mr./Ms. R*I, This is a humble message from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we sincerely apologize for the inconvenience you experienced, particularly regarding the lack of towels, slippers, and toothbrushes in your room, weak water pressure in the shower, a malfunctioning water heater, and the uncleanliness of the bathroom. We deeply regret that these incidents occurred during your stay at our hotel. We will investigate and make improvements based on your feedback. We hope to welcome you back again and show you the changes we have made. Once again, we apologize and thank you. Sincerely, The Management of 88 Jember Hotel

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joko s.

Business

5.7

/10

Reviewed 10 week(s) ago

The room smelled terrible, the blanket smelled of balm, the bathroom was very dirty, and the drain was clogged. All the room reviews were very bad.

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Accommodation's Reply

17 Jun 2026

Dear Mr. JokoS, This is a humble message from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we sincerely apologize for the inconvenience you experienced, especially regarding the foul-smelling room, the balm-smelling blankets, the very dirty bathroom, and the clogged drain. We deeply regret that these incidents occurred during your stay at our hotel. We will investigate and make improvements based on your feedback. We hope to welcome you back again and show you our improvements. Once again, we apologize and thank you. Sincerely, The Management of 88 Jember Hotel

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V***o

Staycation

9.1

/10

Reviewed 12 week(s) ago

Very strategic, please note that the bathroom lights are not bright enough.

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Accommodation's Reply

08 Jun 2026

Dear Mr./Ms. V*o, Sincerely, 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write such a wonderful review. We strive to provide you with the best service. We apologize for any inconvenience, particularly the dim lighting in the bathroom. We will investigate and improve based on your feedback. We hope to welcome you back again and see our improvements. Sincerely, The Management of 88 Jember Hotel

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Hantyan

Business

8.5

/10

Reviewed 12 week(s) ago

Hotel in the city center, good access.

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Accommodation's Reply

07 Jun 2026

Dear Mr. Hantian, Sincerely, 88 Gember Hotel. On behalf of the management of 88 Gember Hotel, we appreciate you taking the time to write this excellent review. We strive to provide you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Gember Hotel

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Retno D. P.

8.5

/10

Reviewed 13 week(s) ago

Delicious food, friendly service, and a central location, making it easy to get around. My suggestion is that the room cleanliness could be improved, including the hot water we lacked in the morning.

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Accommodation's Reply

31 May 2026

Dear Mr. Retno D.P., 88 Jember Hotel would like to express our gratitude on behalf of the management team at 88 Jember Hotel for taking the time to write such an excellent review. We are committed to providing you with the best possible service. We apologize for any inconvenience, particularly regarding the less-than-ideal room cleanliness and the lack of hot water in the morning. We will investigate and improve based on your feedback. We hope to welcome you back again and show you our improvements. Sincerely, The Management Team, 88 Jember Hotel

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B***u

Business

8.5

/10

Reviewed 14 week(s) ago

The cleanliness of the rooms and bathrooms has been improved, the hotel staff are kind and very helpful.

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Accommodation's Reply

21 May 2026

Dear Mr./Ms. Boo, This is a message from 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write such a wonderful review. We are committed to providing you with the best possible service. We apologize for any inconvenience, particularly regarding the imperfect cleanliness of the room and bathroom. We will investigate and improve based on your feedback. We look forward to welcoming you back again and showing you our improvements. Sincerely, The Management of 88 Jember Hotel

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Dita A. M.

10.0

/10

Reviewed 15 week(s) ago

Really enjoyed staying here, will definitely come back. For that price, you can get a very spacious hotel, especially for me who has children, so they have a lot of space to explore even just in the room, and the location is really in the city center and very close to the market so you can just walk around, the service staff is also very cool, I came before check-in time and brought my baby and they allowed me, the food is also delicious. Definitely will be coming back here.

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Accommodation's Reply

13 May 2026

Dear Ms. Dita A.M., Sincerely, 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write such a wonderful review. We are committed to providing you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Jember Hotel

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Deni A. P.

Business

10.0

/10

Reviewed 16 week(s) ago

I've stayed at this hotel three times during my time in Jember. It's strategically located in the city center, offers a wide selection of rooms, and offers delicious, popular food. It's perfect for business trips and family vacations.

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Accommodation's Reply

06 May 2026

Dear Mr. Deni A.P., Sincerely, 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write such a wonderful review. We are committed to providing you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Jember Hotel

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Y***i

Staycation

6.8

/10

Reviewed 18 week(s) ago

I've stayed here twice, and the AC leaked. It was quickly fixed, but it kept leaking again. The toilet was slow to flush.

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Accommodation's Reply

27 Apr 2026

Dear Mr./Ms. Y*I, This is a message from 88 Gember Hotel. On behalf of the management of 88 Gember Hotel, we sincerely apologize for the inconvenience you experienced, particularly regarding the air conditioning leak and the delayed toilet flush. We deeply regret that these incidents occurred during your stay at our hotel. We will investigate and make improvements based on your feedback. We hope to welcome you back again and show you our improvements. Once again, we apologize and thank you. Sincerely, The Management of 88 Gember Hotel

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Y***i

Staycation

7.1

/10

Reviewed 18 week(s) ago

The location is close to Tanjung Market and Jember town square, but it's a shame the toilet in the room has delayed flushing.

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Accommodation's Reply

27 Apr 2026

Dear Mr./Ms. Y*I, This is a message from the management of 88 Gember Hotel. We sincerely apologize for the inconvenience caused, particularly the delay in bathroom cleaning. We deeply regret that this happened to you during your stay at our hotel. We will investigate and improve based on your feedback. We hope to welcome you back again and show you our improvements. Once again, we apologize and thank you. Sincerely, The Management of 88 Gember Hotel

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Sugianto

Business

8.8

/10

Reviewed 20 week(s) ago

As shown in the photos/images in the app. Recommended Hotel.

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Accommodation's Reply

06 Apr 2026

Dear Mr. Sugiarnto, On behalf of the management of 88 Jember Hotel, we would like to express our deepest respect and gratitude for taking the time to write such an excellent review. We strive to provide you with the best possible service and we look forward to welcoming you back to our hotel again. Thank you once more. Sincerely, The Management of 88 Jember Hotel

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Ridha A. D.

Staycation

9.4

/10

Reviewed 21 week(s) ago

It was a pleasant stay at Hotel 88 with my family. The rooms were spacious and the toothbrush bristles were soft, so it didn't hurt. The restaurant menu wasn't extensive, but it was quite delicious. You get what you pay for, thank you, Hotel 88 Jember.

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Accommodation's Reply

06 Apr 2026

Dear Ms. Ritha A.D., This is a brief message from 88 Gember Hotel. On behalf of the management of 88 Gember Hotel, we appreciate you taking the time to write such an excellent review. We are committed to providing you with the best possible service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Gember Hotel

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Ivanawati

9.7

/10

Reviewed 22 week(s) ago

The staff was very helpful with check-in, schedule changes, and troubleshooting errors when booking the hotel.

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Accommodation's Reply

28 Mar 2026

Dear Ms. Evawati, Sincerely, 88 Jember Hotel. On behalf of the management of 88 Jember Hotel, we appreciate you taking the time to write such a wonderful review. We are committed to providing you with the best service. We hope to welcome you back to our hotel again. Thank you again. Sincerely, The Management of 88 Jember Hotel

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Hotel 88 Jember By WH

Overall Ratings & Reviews Hotel 88 Jember By WH

8.3

8.4

8.2

8.7

8.5

Traveler Reviews Hotel 88 Jember By WH