7.7
Pleasant
From 359 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.3

Location

8.0

Service and Facilites

7.7

People often mention about OYO 2487 Sampurna Jaya Hotel
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Check-in/out Time (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews OYO 2487 Sampurna Jaya Hotel

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40
Customer reviews
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IZHARI T. S.
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6.0
/10
Reviewed 58 week(s) ago
The condition of the room is very different from the one photographed.
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Gita N.
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6.0
/10
Reviewed 160 week(s) ago
With that price, it's okay. Only the lack of warm water doesn't work, the bed lights don't turn on, the bathroom door doesn't close tightly. For cleanliness enough.
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1 people find it helpful
Rio
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8.5
/10
Reviewed 164 week(s) ago
The facilities are okay, the price is quite affordable.
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ratino j.
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6.4
/10
Reviewed 164 week(s) ago
3's the AC and the lights in our room are off (only our room)
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Haryana
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6.1
/10
Reviewed 165 week(s) ago
The room is not like in the photo, the water pipe leaked but was still given the room and asked to change the room instead it was fully answered, the shower couldn't be used, the air conditioner leaked.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
abdulgani g.
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8.5
/10
Reviewed 167 week(s) ago
The hotel is an old building but has been renovated recently, the bed facilities are good, the AC is cold and the bathroom is clean, overall for a weekend stay it is quite satisfying.
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1 people find it helpful
Neni Anggraini
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9.7
/10
Reviewed 169 week(s) ago
A comfortable place but the price is very affordable when compared to other hotels that have similar facilities close to the port, just walking distance, so you can transit if you want to/from the port.
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3 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Neni! We are happy to know that you liked our service. Have a nice day. Greetings, Jane!
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Didi J. J.
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9.7
/10
Reviewed 171 week(s) ago
Clean, comfortable close to the port.
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Accommodation's Reply
16 Jun 2022
Thank you for rating us, Junaidi, Your review made our day. We hope to please you with our services. Greetings, Jane!
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yosshua s.
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6.0
/10
Reviewed 171 week(s) ago
The rooms are clean, tidy but unfortunately the blankets are thin.
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Accommodation's Reply
16 Jun 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
Yudhi K.
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6.2
/10
Reviewed 191 week(s) ago
Housekeeping service is not friendly and the furniture is not functioning properly.
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1 people find it helpful
Khairina 1.
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9.1
/10
Reviewed 203 week(s) ago
The rooms are quite comfortable. Pretty quiet. And clean.
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2 people find it helpful
Alvin Alvin
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5.4
/10
Reviewed 205 week(s) ago
Was very dirty. All those equipment was very old. Very haunted and very dusty.
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Frengki G.
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6.0
/10
Reviewed 206 week(s) ago
Wifi can't be used and blanket is too thin.
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1 people find it helpful
Gita Risma Simanjuntak
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6.0
/10
Reviewed 210 week(s) ago
The price is quite cheap, but the facilities are damaged, when we enter and the officers do not care. The TV is broken, the air conditioner cannot be controlled, the shower is broken. Even though the place is quite strategic and comfortable, hopefully there will be improvements.
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2 people find it helpful
Hery P.
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9.1
/10
Reviewed 218 week(s) ago
Jus di sini enak dan murah. Kekurangan di hotel ini AC kurang dingin. Cocok untuk transit bila menggunakan jalur laut karena dekat dengan pelabuhan. Terima kasih.
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Rizky M. M. S.
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6.5
/10
Reviewed 222 week(s) ago
Pintu Toilet tidak bisa di kunci, AC tidak dingin sama sekali. Cuma itu saja, selebihnya oke.
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Fenty C.
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10.0
/10
Reviewed 230 week(s) ago
The rooms are nice and clean, the waiter is friendly according to the price of the room, very fun.
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1 people find it helpful
Accommodation's Reply
22 Apr 2021
Thank you for your appreciation Fenty! We hope to give you a consistent service every time ahead. Regards, Budi!
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SuryaWiraDharma
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7.0
/10
Reviewed 231 week(s) ago
everything is okay it & amp; # 39; s just that the room air conditioner is not cold
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1 people find it helpful
Accommodation's Reply
13 Apr 2021
Thank you for letting us know about this, Surya Wira Dharma. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, Nur!
Netri Y. S.
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6.4
/10
Reviewed 231 week(s) ago
The air conditioner is cold, the mattress is soft, the room is quite large, the water discharge is smooth. minus the room door is difficult to lock, the toilet door is broken, the mattress smells a bit, there is no bath soap.
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2 people find it helpful
Accommodation's Reply
13 Apr 2021
Something like this shouldn?t have happened, Netri! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Annisa!
it's p.
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4.8
/10
Reviewed 231 week(s) ago
Really bad. When I checked in, I smelled the sheets and the mattress smelled like ketek, uncle, and the sheets were really cold. so we complained and asked to replace a new one. in the future, don't use old customer sheets !!. there were also stains on the bed linen even though we only checked in for a few minutes. very disappointed. where the room does not smell good and the yellow closet is not cleaned.
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Accommodation's Reply
13 Apr 2021
Sorry for the unpleasant experience you had with us, puja puja. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Nur!
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