Hotel Kaliban Batam

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Overall Ratings & Reviews Hotel Kaliban Batam

Traveloka (2,546)
Other sources (31)
8.3
Very Good
From 2,546 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.3

Service and Facilites

8.2

People often mention about Hotel Kaliban Batam
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Staff Friendliness (26)
Bedroom (23)
Bathroom (22)
Distance to City Center (19)
Ambiance (19)
Wifi (17)
Hotel Area (17)
Surroundings (16)
Accessibility (16)
Family Friendly (16)
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Traveler Reviews Hotel Kaliban Batam

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20
40
Customer reviews
Neni W.
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Transit
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8.5
/10
Reviewed 3 week(s) ago
The hotel is nice and the staff are nice and polite.
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Muhammad F. A.
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Business
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10.0
/10
Reviewed 4 week(s) ago
Comfortable and around the hotel there are many places to eat.
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Accommodation's Reply
13 Oct 2025
Thank you, sir, for your review. See you again for your next stay at the Kaliban Hotel.
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Verified Traveler
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Business
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6.7
/10
Reviewed 5 week(s) ago
The room looks less bright, the water in the sink splashes out, maybe the sink is not deep enough, and the worst... breakfast, minimal variety, fried rice looks like rice that is only given soy sauce, the utensils for serving rice look dull... It's different from when I stayed at the Kaliban hotel some time ago... Please improve, I gave you a suite room... but it is equivalent to a standard room in another hotel... Sorry.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Thank you for your review. We apologize for the inconvenience. We assure you that this kind of inconvenience will not happen in the future.
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F***a
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
Nice room service, very clean, family friendly...
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Accommodation's Reply
13 Oct 2025
Thank you for the review , see you on the next stay ! Have a great day :)
u***n
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10.0
/10
Reviewed 10 week(s) ago
add more ok and continue to add quality
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V***i
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly and helpful upon check-in. The room was very clean, so when we arrived, it was already clean and tidy without us having to ask. The food was delicious, and the restaurant was very comfortable.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Thank you for your review :) see you again for your next stay at Kaliban Hotel!
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a***i
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9.1
/10
Reviewed 12 week(s) ago
Work trip and nice place to stay
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A***i
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, the hotel is clean. So far, it's okay.
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M***a
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9.6
/10
Reviewed 14 week(s) ago
So far everything is fun and easy.
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mr dandi s. a.
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Transit
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10.0
/10
Reviewed 15 week(s) ago
The staff was helpful and provided good service. The check-in process was straightforward, and certain room types received a snack box upon check-in. The hot water in the bathroom needs improvement; it sometimes worked hot and sometimes didn't, possibly due to a limitation. Before checking out, I received an SMS regarding the rental period. It stated that the electricity would be turned off 30 minutes before checkout time. This made it seem like I had to check out immediately, but in reality, the electricity remained on until the designated checkout time. Overall, it was a comfortable and pleasant stay.
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Accommodation's Reply
21 Jul 2025
Thank you for choosing Kaliban Hotel as your destination for your stay. We will ensure that we do even better in the future.
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D***n
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9.1
/10
Reviewed 16 week(s) ago
That's why the menu is like that, so you have to change it to another menu, okay?
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1 people find it helpful
D***i
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8.5
/10
Reviewed 17 week(s) ago
Friendly staff, clean hotel, good job
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3 people find it helpful
a***i
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9.1
/10
Reviewed 18 week(s) ago
happy to stay here. hotel with friendly price, cleanliness is maintained, and good and tasty breakfast package. just fix the location point on google map. leads to another place.
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K***y
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
I like Hotel Kaliban because it is very clean.
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K***y
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Leisure
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9.4
/10
Reviewed 20 week(s) ago
I like Kariban Hotel because it is very, very clean.
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Ainur R.
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
I am very satisfied with my stay at this hotel. From the beginning of check-in to check-out, all processes went smoothly and the staff were very friendly and professional. The room I stayed in was very clean, comfortable, and equipped with complete facilities such as AC, TV, fast Wi-Fi, and a modern bathroom. The hotel atmosphere is very calm, perfect for resting after a day of activities. The location is also strategic, close to various tourist attractions and culinary centers. The breakfast provided is very varied and delicious, with a choice of local and international menus.
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G***t
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Staycation
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8.5
/10
Reviewed 21 week(s) ago
Hotel staff is very friendly, strategic location
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J***o
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Leisure
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5.4
/10
Reviewed 21 week(s) ago
It is not recommended. The room is dirty, old features, and the bed sheet has blood and hair.
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N***i
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7.0
/10
Reviewed 22 week(s) ago
Overall, this hotel could be better if they manage to complete the refurbishment of the room.
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a***s
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5.0
/10
Reviewed 24 week(s) ago
WILL NEVER STAY HERE AGAIN! IT'S NOT CLOSED TIME AND THE LIGHTS AUTOMATICALLY TURNED OFF WITHOUT NOTICE. RESP SAID HELLO ALREADY CALLED???? IF THE PHONE RINGED I WOULD HAVE PICKED IT UP NO WAY! I NEEDED SOMETHING AND HAD TO CALL RESP 6 TIMES BEFORE THEY PICKED UP AND THEY WERE NOT RESPONSIVE!!!!! DAMN THE WORST HOTEL SERVICE IN MY LIFE
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3 people find it helpful
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