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Traveler Reviews Grand Duta Hotel
Number of reviews per page
20
20
40
40
Customer reviews
R***a
Transit
6.5
/10
Reviewed 29 week(s) ago
The hotel was quiet, a bit spooky due to the aftermath of the Palu tsunami.
But the rooms were okay, large, clean, and comfortable.
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Accommodation's Reply
15 Nov 2025
Okay, thank you for your answer. In the future, I hope that when the road is officially opened, God willing, the road will be more lively. We are looking forward to your return.
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SM
Sri M.
10.0
/10
Reviewed 36 week(s) ago
Highly recommended for future stays. Clean, comfortable, and cool.
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Accommodation's Reply
15 Nov 2025
Thank you, ladies and gentlemen. We look forward to your return and will continue to provide even better service.
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EB
Ecko B.
9.4
/10
Reviewed 38 week(s) ago
It's pretty good, the price and what you get are comparable, I will stay here again when I'm in Palu
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Accommodation's Reply
15 Nov 2025
Thank you everyone. Hope to see you again soon. May you have a long and peaceful time in heaven. Amen.
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A***h
6.2
/10
Reviewed 52 week(s) ago
the hotel is deserted while it is being renovated and is no longer habitable, there are no more restaurants,
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a***r
6.6
/10
Reviewed 53 week(s) ago
When I checked in, the room hadn't been cleaned yet, I immediately left and moved to another hotel, and I couldn't get a refund either.
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AS
Atam S.
6.2
/10
Reviewed 57 week(s) ago
The staff is friendly and kind. The hotel is ex Palu disaster. It can only be used. No need to have high expectations.
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1 people find it helpful
A***s
8.5
/10
Reviewed 76 week(s) ago
Quite a good hotel with beach side location, very friendly hotel staff.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you, sir. We look forward to your return. Hope you get well soon.
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M***I
Transit
6.5
/10
Reviewed 85 week(s) ago
The hotel is a bit scary. Access by car is a bit difficult. But the view in front of the hotel is untouched. Cool. The road is still damaged, probably due to the tsunami. But it is being repaired. The lights are off. The elevator is off. Take the stairs. No breakfast.
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1 people find it helpful
R***t
Transit
5.9
/10
Reviewed 108 week(s) ago
Needs a lot of improvement, especially in cleanliness.
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2 people find it helpful
Jody E. L.
8.5
/10
Reviewed 108 week(s) ago
The location is good, but unfortunately the access road is still blocked by construction work.
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1 people find it helpful
SC
Sayyid C.
6.0
/10
Reviewed 113 week(s) ago
Hotel sebesar itu gak ada lift, capek naik sampai lantai 3 pakai manual.
1 people find it helpful
BT
Bram T.
8.4
/10
Reviewed 127 week(s) ago
The hotel is a bit neglected. Room 245 has a toilet door that cannot be locked. There is no lift access.
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1 people find it helpful
I
Imadedidikusumayadi
5.1
/10
Reviewed 136 week(s) ago
Can't park the car, the room and bathroom smell musty, the atmosphere is scary, in the hallway of the hotel it's musty, the floor is dirty, the pool is dirty, the view is not good.
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1 people find it helpful
G
Guest
9.7
/10
Reviewed 136 week(s) ago
The location is very close, only 5 minutes to Grand Mall Palu. The atmosphere is family.
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1 people find it helpful
Alexander Karaeng
5.4
/10
Reviewed 139 week(s) ago
Like a hotel that hasn't been lived in for a long time, damp, smelly, dirty, swimming pool full of rubbish, no warm water, feeling uncomfortable (horrified).
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4 people find it helpful
Yosua Alfino William langelo
6.0
/10
Reviewed 150 week(s) ago
The room is big but the air conditioner is small so the room is hot because the air conditioner is not cold enough, other than that it's quite good.
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Satria
4.8
/10
Reviewed 151 week(s) ago
There is no wifi, no hot water, no elevator, no TV channels, the toilet light is off.
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2 people find it helpful
MJ
Mayer J. P.
5.9
/10
Reviewed 173 week(s) ago
The room is on the 3rd floor. And there is no access to call operators, so if necessary, you have to go up and down the stairs and far away. Friendly reception and security. The rooms are clean and nice, it's just a shame the building isn't maintained. The swimming pool is like a fish pond, the water is not replaced.
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6 people find it helpful
DK
Dimas K. R.
10.0
/10
Reviewed 183 week(s) ago
Great waiters and hotel atmosphere.
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2 people find it helpful
L
Lely
6.0
/10
Reviewed 185 week(s) ago
It's wrong to buy a hotel in Palembang, not in Palu.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia