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Traveler Reviews Rumabatavi The Tavia
Number of reviews per page
20
20
40
40
Customer reviews
S***a
8.2
/10
Reviewed 5 day(s) ago
The hotel staff is friendly and helpful, the rooms are spacious and clean.
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L***a
5.4
/10
Reviewed 6 week(s) ago
It's been renovated, but I thought it would be nice, but it's actually dilapidated. The AC isn't cooling, the sheets are dirty everywhere, the floor is sticky, and the blankets are brown like those in a hospital. It's not suitable.
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1 people find it helpful
WS
Wattana S.
Staycation
8.5
/10
Reviewed 9 week(s) ago
Cheap price with spacious room
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Accommodation's Reply
26 May 2026
Dear Wattana S, Warmest greetings from the Hotel The Tavia Rumabatavi Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
F***y
8.2
/10
Reviewed 9 week(s) ago
Strategic and comfortable location, only the AC is not cold enough
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Guest, Warmest greetings from the Hotel The Tavia Rumabatavi Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
K***s
Business
6.4
/10
Reviewed 11 week(s) ago
The room cleaning process takes a long time, the cleaning service doesn't clean it every day, and the space under the bed is very dirty.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Guest, Warm greetings from Hotel The Tavia Rumabatavi. Thank you for taking the time to leave us a review. We apologize for any inconvenience you experienced during your stay. We will strive to improve our services to better serve you in the future. Management
Ifam R.
Staycation
10.0
/10
Reviewed 13 week(s) ago
As expected and satisfying, comfortable place
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Accommodation's Reply
06 Apr 2026
Good evening, Mr. Ifam R. Thank you for staying at our hotel. Thank you for your review. We will continue to maintain and improve our services in the future. Thank you, and we hope to welcome you again. Sincerely, Deden Sukhamana, Hotel Manager
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g***n
8.5
/10
Reviewed 15 week(s) ago
Well... Not bad for a hotel in a neighborhood far from tourist attractions.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at our hotel and thank you for your review. We will continue to maintain and improve our services. Thank you, and we hope to welcome you again. Sincerely, Deden Sukhamana, Hotel Manager
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k***a
8.5
/10
Reviewed 16 week(s) ago
The hotel was comfortable, but the staff at check-in were unprofessional. When asked which room was next door, they just kept looking around.
It would be better to provide mosquito repellent, lotion, or something, because there are so many mosquitoes. The other staff were friendly and helpful.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at our hotel. Thank you for your review and feedback. We apologize for any shortcomings and inconveniences. We will improve and develop our services in the future. Thank you and we hope to welcome you again on your next visit. Sincerely, Deden Sukhamana, Hotel Manager
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A***l
Staycation
9.7
/10
Reviewed 19 week(s) ago
The place is very nice and Instagrammable. However, it's a shame that the breakfast food isn't very tasty and there's only a limited variety.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at our hotel. Thank you for your review and feedback. We apologize for any shortcomings and inconveniences. We will improve and develop our services in the future. Thank you and we hope to welcome you again. Sincerely, Deden Sukhamana, Hotel Manager
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Gunawan
8.5
/10
Reviewed 19 week(s) ago
Good and lots of changes, really cool
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at our hotel and thank you for your review. We will continue to maintain and improve our services. Thank you, and we hope to welcome you again. Sincerely, Deden Sukhamana, Hotel Manager
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S***a
Staycation
9.1
/10
Reviewed 25 week(s) ago
This is an older hotel, but it's been completely renovated, with improvements in design and furniture. It even has a smart TV. However, the restaurant requires access from a different building. Overall, I recommend it.
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Accommodation's Reply
28 Jan 2026
Thank you for staying at our hotel and for your review. We will continue to maintain and improve our services in the future. Thank you and we hope to welcome you again. Sincerely, Deden Sukhamana, Hotel Manager
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Ma
Muhamad a. F. a.
Staycation
10.0
/10
Reviewed 38 week(s) ago
The hotel staff were very friendly and helpful with the check-in process.
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Accommodation's Reply
30 Oct 2025
Good morning Mr. Muhammad, thank you for staying at our hotel. Thank you for your review. We hope that we can continue to provide the best service. We look forward to welcoming you and giving you a good experience again. Best regards, Deden Sukhmana Hotel Manager
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A***a
9.4
/10
Reviewed 41 week(s) ago
Buying a small bottle of Aqua water for 20,000 is too expensive, not worth it.
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Accommodation's Reply
30 Oct 2025
Good evening, thank you for staying at our hotel. Thank you for your review. We hope that we can continue to provide the best service. We look forward to welcoming you back and providing you with a great experience. Best regards, Deden Sukhmana Hotel Manager
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R***a
8.8
/10
Reviewed 43 week(s) ago
good and clean, good service, the service is also good, only you can't smoke in the room, so it's a bit complicated
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you for your service, we give you the best, yes, sorry for the suite type rooms, which are not allowed to smoke, but in the deluxe type we can smoke but on the balcony, yes
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F***L
10.0
/10
Reviewed 49 week(s) ago
The staff service is friendly, good, the new room atmosphere is more comfortable, the price is affordable, finally I like it, thank you
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you, we provide the best service for our customers / guests who stay
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S
Sihanto
Business
8.5
/10
Reviewed 50 week(s) ago
Old hotel but new atmosphere, spacious bedroom and bathroom, seems to have just been renovated, friendly staff. It's just a bit noisy because the new building is new.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you, I'm sorry, yes, we are a little disturbing the comfort of our guests because our building is not 100 percent finished with renovations.
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A***o
Business
10.0
/10
Reviewed 63 week(s) ago
The staff is friendly and easy to get around.
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Accommodation's Reply
04 Jul 2025
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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D***d
6.1
/10
Reviewed 73 week(s) ago
The bathroom is dirty. The towels are ugly and the bed sheets are no longer suitable for customers who stay there.
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2 people find it helpful
Accommodation's Reply
05 Mar 2025
Good morning Mr. David. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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s***i
8.5
/10
Reviewed 74 week(s) ago
If you're going to the Plumpang area, stay here, it's pretty close to everything and pretty comfortable.
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Accommodation's Reply
04 Jul 2025
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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B***m
Staycation
6.7
/10
Reviewed 79 week(s) ago
Please improve the quality of the rooms, starting from the sink with small water, the toilet without a flusher, the sheets are already dull, even though the old building should be renovated again. Replace it with a better one
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Good afternoon Mr. Bardum. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia