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Traveler Reviews Emerald Hotel Ternate
Number of reviews per page
20
20
40
40
Customer reviews
Yanti R. M.
8.5
/10
Reviewed 4 day(s) ago
The staff is friendly. It's downtown and the breakfast is delicious.
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M***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
The room I booked was the cheapest, but it was comfortable and very clean.
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H***y
10.0
/10
Reviewed 4 week(s) ago
It was an impressive stay here because of the friendly staff.
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m***l
Business
8.8
/10
Reviewed 6 week(s) ago
Overall, my stay here was great... However, some areas from the lobby to the rooms reeked of cigarette smoke, which made things uncomfortable. I recommend making the hotel completely smoke-free. Let's eradicate cigarette smoke for our health together...
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S***t
Business
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly, the rooms are quite spacious and clean.
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1 people find it helpful
A***s
Leisure
10.0
/10
Reviewed 9 week(s) ago
Easy access, clean and friendly service
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BK
Bobby K. A.
9.6
/10
Reviewed 13 week(s) ago
The breakfast menu is less varied
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1 people find it helpful
Dewi A.
8.5
/10
Reviewed 14 week(s) ago
Friendly staff, first experience staying at the Emerald hotel, the hotel room was very clean.
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A***i
8.5
/10
Reviewed 14 week(s) ago
Friendly service & clean, comfortable room
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Verified Traveler
Business
8.5
/10
Reviewed 15 week(s) ago
Friendly staff, clean rooms, good food, but the menu is very standard.
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A
Angelina
Staycation
9.7
/10
Reviewed 17 week(s) ago
The hotel's location is strategic, close to hospitals, culinary attractions, and the business center. The staff is incredibly friendly and helpful, making it feel like home. The rooms and hotel grounds are clean and well-maintained.
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1 people find it helpful
VT
Vera T. L. T.
Staycation
9.7
/10
Reviewed 17 week(s) ago
The hotel is clean and the service is good. The hotel is across from the Royal restaurant.
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AI
Axel I.
Leisure
9.1
/10
Reviewed 21 week(s) ago
It's cool to be able to upgrade to the upper room type, thanks Emerald
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1 people find it helpful
CR
Cornelis R.
Leisure
8.2
/10
Reviewed 26 week(s) ago
Overall it was pretty good and nice location. Nearby a delicious restaurant named Royale. Definitely next time I’ll be back again to stay at Emerald 😁
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CR
Cornelis R.
Leisure
9.7
/10
Reviewed 27 week(s) ago
Overall, it is a great stay and feels like home.
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Verified Traveler
10.0
/10
Reviewed 28 week(s) ago
The room is clean and comfortable, only the hot water in the bathroom doesn't work and the breakfast menu needs to be added.
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Ea
Ety a.
Business
10.0
/10
Reviewed 30 week(s) ago
During my stay, the service was very good, the cleanliness was also good
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st
sutrasno t.
Business
8.5
/10
Reviewed 36 week(s) ago
when I want to add another day, I've checked in twice and it's always full
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1 people find it helpful
NA
Novara A.
10.0
/10
Reviewed 39 week(s) ago
The bed was incredibly comfortable, with pillows and bolsters that made for a restful sleep. Luckily, we were given non-smoking rooms, as the first-floor rooms reeked of cigarette smoke. Thank you for a clean and comfortable place.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia