8.0
Very Good
From 4,041 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.6

Location

8.4

Service and Facilites

8.0

People often mention about Citismart Hotel BSD
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Accessibility (23)
Bedroom (23)
Ambiance (21)
Hotel Area (20)
Room Space (18)
Staff Friendliness (16)
Bathroom (16)
Surroundings (15)
Wifi (14)
Taste (14)
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Traveler Reviews Citismart Hotel BSD

Number of reviews per page
20
40
Customer reviews
A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very strategic location, close to Alfamidi, pharmacy, hospital, food court, friendly staff, clean, comfortable.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
friendly staff, clean, comfortable, breakfast fried rice and fried noodles just a bit salty
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Amin t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
clean bedroom, clean bathroom, shower, comfortable.
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v***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very regular if there is an event at ICE BSD. In front of the hotel there is Eka Hospital, many food stalls and cafes around. The hotel is quite clean and the staff is friendly. With an affordable price, you can get fried rice for breakfast. Next time I'll stay again
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1 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Citismart is a small hotel without stars but it is pleasant and makes you feel at home, with the right price/day, with a location that is easy to access anywhere without any hassle if you don't bring your own vehicle, moreover the service from the staff is quite fast, even though the breakfast menu served is always the same, and I have been staying here for almost 1 month.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
Be careful guys, this time during my staycation at 1am I was knocked on many times by the hotel staff and the room door suddenly opened. I couldn't even open it anymore!! It's disturbing the privacy of honest people, I'm so shocked that now why did it open?! And it seems like it's not open anymore, sorry
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O***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the hotel is quite nice. But please note, there are many children who are not clear hanging out on the stairs going up to the 2nd floor, and hanging out in the parking lot. Very noisy and disturbing. Please be orderly and pay attention.
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1 people find it helpful
i***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
comfortable, quiet, delicious breakfast and good sleep
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O***g
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
There are a lot of naughty kids hanging out in the front parking lot and on the stairs to the 2nd floor. Please follow up.
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
7.3
/10
Reviewed 12 week(s) ago
Bad experience, be careful. I stayed on the 5th floor, a stranger (not a hotel staff) suddenly banged on the room and said something indecent. I was very disturbed.
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Friendly staff, easy access, near food court.
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p***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
For the price, it's totally worth it.
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Zulfikar F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good, normal, reasonable service system.
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P***i
icon-Business
Business
icon-origin-TRAVELOKA
7.1
/10
Reviewed 23 week(s) ago
It was a bit uncomfortable when I entered, I could smell cigarettes. Especially in the elevator, the smell was really strong. Then, I didn't get a towel in the room. Luckily I brought one. Because it was close to the office and the price was quite cheap, I booked here. The staff were friendly, which was good.
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1 people find it helpful
F***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
good hotel, friendly staff just too noisy
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1 people find it helpful
k***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Nice place to have fun quickly
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
It's rare to get a spacious room, usually you get a cramped room without a wardrobe, towels are often empty so you have to keep asking for them.
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I***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Recommended. Clean place. With affordable price, you can still get breakfast. Very enjoyable.
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1 people find it helpful
y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The place is nice and the access is close to BSD and Serpong.
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2 people find it helpful
P***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Very good to stay here. Recommended hotel.
1 people find it helpful
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