The staff was friendly, and requests for compliments were promptly responded to. The rooms and facilities were clean. The hotel's location is excellent, allowing for easy walking during Bogor's traffic jams. I'll definitely be booking here again, thank you! 😍😆

Overall, it was perfect, but the soundproofing from the upper floors was lacking. It was really noisy. But the staff handled this issue very well. Thanks!!

It was nice to stay here. Recommended hotel for family

The room is comfortable and clean, the AC is cold, the breakfast has many choices and is delicious.

I thoroughly enjoyed my stay at this hotel. Check-in was quick, and the staff were friendly and helpful. The room was clean, comfortable, and fragrant, with complete amenities including air conditioning, a TV, and working hot water. The hotel's location is also strategic, close to restaurants and busy areas, making it very convenient during your travels. The breakfast was quite varied and delicious.

I've stayed here many times when I want to exercise around the Botanical Gardens. It's close to everything and has a wide variety of culinary options nearby. It's simply the best.

The staff were all street vendors. Perhaps the main staff were on vacation or something (because it was May Day). Check-in was quick, requiring only an ID card and no deposit. Check-out was also quickly prompted by a phone reminder to our room, and we simply had to hand over our room card without having to wait for the HK Hotel team to check. The rest of the experience was comfortable and pleasant, and the security team was very helpful and friendly.

The hotel is clean, the location is strategic, the food is delicious and varied, but the AC is not cold enough.

No comment, it was the best from check-in to check-out ⭐⭐⭐⭐⭐. I want to stay here again next time 🥳

Early check-in, super fast check-out

Overall, staying here was comfortable, just the AC wasn't cold enough.

The hotel staff is friendly, the rooms are clean and the breakfast is delicious.

The variety and taste of the breakfast menu is lacking

Always comfortable staying here, nice, clean. Very close to everywhere.

nice nice nice good service

The perfect hotel for a staycation, very strategic location, friendly staff, complete facilities, spacious rooms, smart TV, complete amenities, just bring yourself if you want to stay here hehe

The room is spacious, comfortable, and the check-in process is fast, perhaps the pool is too small.

Overall good, but in my opinion, the bed needs to be replaced because the springs have sagged a bit when supporting the weight.

For a 4-star hotel, I'm sorry it's a bit lacking, huh? Because: - The right bedside lamp can't be turned on - The main room light doesn't work either - There's no complimentary bottled mineral water - Only a flat plastic spoon (literally flat) is provided - The shower water always randomly suddenly comes out boiling hot water - There was a request whether the cool bar can be turned on, but it turns out the cool bar can't be turned on. So, for example, if you want to store cold water, food, breast milk, it is recommended to leave it with the hotel. It's not very comfortable. - The playground is a bit dusty, not very kids friendly 🥲 But for friendliness, all the staff are friendly. Parking is easy. The bed is also comfortable. The swimming pool is clean.

Okay, the place is comfortable and strategic.