Zest Bandung by Swiss-Belhotel International

Explore Zest Bandung by Swiss-Belhotel International
8.7
Very Good
From 7,693 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Zest Bandung by Swiss-Belhotel International
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Staff Friendliness (62)
Bedroom (55)
Bathroom (51)
Hotel Area (47)
Distance to City Center (46)
Ambiance (46)
Accessibility (45)
Room Space (44)
Check-in/out Time (41)
Wifi (36)
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Traveler Reviews Zest Bandung by Swiss-Belhotel International

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40
Customer reviews
Rangga M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
This is the third time my family and I have stayed at the Zest Hotel Sukajadi Bandung. Overall, we were satisfied with the service, especially considering its strategic location, spacious rooms, cool air conditioning, cleanliness, friendly staff, and quick check-in and check-out.
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Fakhri Y.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
Very comfortable, clean, and the service is good.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Fakhri, Thank you for your review of Zest Sukajadi Bandung Hotel. We are very pleased that you enjoyed your stay with us. We hope to welcome you back to Zest Sukajadi Bandung Hotel again. Sincerely, Akhmad Tantowy, Hotel Manager
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A***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 1 week(s) ago
The food is delicious and clean, the staff is also very helpful.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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A***a
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and the rooms are also clean.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
I was quite disappointed with this hotel. My room was on the third floor, and upon arriving, I discovered the overwhelming smell of cigarettes, even my room still had a lingering smell. On the day I checked in, the hotel was fully booked due to a tour group staying there. As a result, when breakfast started at 6:30 a.m., all the tables were full. Some guests couldn't find a table, even at 6:30 a.m. My suggestion: If the hotel is indeed full of tour groups, it's best to split the breakfast time between floors so guests don't have to wait in long lines.
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1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review and choosing Zest Sukajadi Bandung as your accommodation and tourist destination. First, we apologize for any inconvenience you may have experienced during your stay. We have implemented training and development programs to improve our services and products. Thank you for your feedback, and we hope to welcome you back again and provide you with the best service at Zest Sukajadi Bandung. Sincerely, Akhmad Tantawi, Hotel Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice, clean, and attractive. The price is pocket-friendly.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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Fayruz A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
I was just looking for a hotel on a whim, with no particular expectations. Surprisingly, I found such a comfortable hotel for such a reasonable price! ❤️ Feels like home.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Fayruz, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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V***x
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Perfect for business trips, affordable prices, strategic location, clean rooms, and great service. The staff is very helpful. I was in a rush because I had a meeting at checkout, and Mba Wulan, who smelled so good, helped me order a Grab, which distracted me from the scent.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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I***i
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
The place is comfortable, the staff are all friendly.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasure staying at this hotel. Cool.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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Enok R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I've stayed at the Zest Hotel many times, and I'd say I'm a regular. It's perfect for me to unwind after a long day at work.
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Accommodation's Reply
13 Jun 2026
Dear Mr. Enoch R., Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for provided me the excelent service Mba Mulan.
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Accommodation's Reply
11 Jun 2026
Dear Value Guest, Thank you for taking the time to share your experience stay at Zest Sukajadi Bandung. We are delighted to hear that you had a positive experience stay with us. Once again thank you for your kind attention and we looking forward to welcome you back at Zest Sukajadi Bandung. Sincerely, Achmad Tantowi Hotel Manager
S***a
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is quite strategic, maximum service.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for your review of Zest Sukajadi Bandung. We are delighted that you enjoyed your stay with us. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Achmad Tantowi, Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I usually stay at the Zest Bandara Soekarno-Hatta, and I expected the same quality of service and room comfort. Unfortunately, on our second day, we returned to our room at 9:00 PM and it hadn't been cleaned. I was incredibly disappointed after a long day of traveling around Bandung to find the room still a mess. I don't know if it was Housekeeping or the Front Office's fault for not updating the room. I had requested a room change upon check-in (the room I was initially assigned was very gloomy, dusty, with the window lock open, the handle seemingly broken, allowing odors from outside to enter the room, and the view was of a building with several construction workers working, allowing a direct view out the window. Although the room was located close to the elevator, as I requested, it would have been better to check for any defects that needed to be repaired. It was very uncomfortable). The shower was small, the sofa cover was very dirty with lots of white stains, and the foam was no longer firm. When I sat down, it sank down. I think Swiss-Bel management can do better than this.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you very much for choosing Zest Sukajadi Bandung as your accommodation and vacation spot, and thank you for your valuable feedback. We apologize for any inconvenience you experienced during your stay. We will conduct staff training and strive to improve our services in response to this. Thank you again for your valuable feedback. We hope to welcome you back to Zest Sukajadi Bandung for your next stay. We will do our best to provide you with the best service. Thank you. Sincerely, Ahmad Tantavee, Hotel Manager
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T***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Comfortable and happy to stay here
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Accommodation's Reply
11 May 2026
Dear Value Guest, Thank you for taking the time to share your experience stay at Zest Sukajadi Bandung. We are delighted to hear that you had a positive experience stay with us. Once again thank you for your kind attention and we looking forward to welcome you back at Zest Sukajadi Bandung. Sincerely, Achmad Tantowi Hotel Manager
H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The breakfast was okay, but lacking in variety. The bathroom door was closed, but there was still a gap.
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Value guest, Thank you for taking the time to share your experience stay at Zest Sukajadi Bandung. We are delighted to hear that you had a positive experience stay with us. Once again thank you for your kind attention and we looking forward to welcome you back at Zest Sukajadi Bandung. Sincerely, Achmad Tantowi Hotel Manager
L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for reviewing Zest Sukajadi Bandung. Your review is invaluable in helping us further improve the quality of our services in the future. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Close to malls and tourist destinations in Bandung, the hotel's position is strategic.
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Accommodation's Reply
08 Apr 2026
Dear Value Guest, Thank you for taking the time to share your experience of staying at Zest Sukajadi Bandung. We apologize for your inconvenience during your stay with us. Please be assured that we will follow up and check with our team regarding this issue. Once again, thank you for your attention and we look forward to welcoming you back to Zest Sukajadi Bandung. Sincerely, Acmad Tantowi Hotel Manager
O***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Always satisfying.. Just like the previous review.. I booked for 2 nights because..
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for reviewing Zest Sukajadi Bandung. Your review is invaluable in helping us further improve the quality of our services in the future. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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O***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I am a Swiss-Bel member so I often stay at Zest Bandung and Bogor.. So I get priority check-in.. The staff are friendly.. The rooms all smell of lemongrass.. Comfortable.. Regular..
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for reviewing Zest Sukajadi Bandung. Your review is invaluable in helping us further improve the quality of our services in the future. We sincerely hope to welcome you back to Zest Sukajadi Bandung again. Sincerely, Akhmad Tantowy, Hotel Manager
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Number of reviews per page
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