Traveloka (11,417)
Other sources (1)
8.0
Very Good
From 11,417 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.9
Meal
7.7
Location
8.3
Service and Facilites
8.0
People often mention about Hotel IXO Bekasi
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Distance to City Center (88)
Staff Friendliness (83)
Accessibility (82)
Bedroom (76)
Ambiance (71)
Bathroom (69)
Hotel Area (69)
Check-in/out Time (65)
Room Space (60)
Surroundings (58)
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Traveler Reviews Hotel IXO Bekasi
Number of reviews per page
20
40
Customer reviews
A***G
Staycation
8.5
/10
Reviewed 3 day(s) ago
Near Bekasi Station, walkable, hotel sign is visible from the station, easy to find, check-in at 1 am the receptionist is still ready.
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T***a
10.0
/10
Reviewed 1 week(s) ago
The hotel staff are very friendly and kind, the hotel is clean and fragrant.
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1 people find it helpful
M***d
Business
10.0
/10
Reviewed 2 week(s) ago
A very strategic hotel, and the staff are very friendly. Close to the city center and surrounding shopping areas in Bekasi. The rooms and toilets are very comfortable and clean, with excellent service from the staff. Good job.
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J***o
Business
9.4
/10
Reviewed 2 week(s) ago
The closest hotel to Bekasi Station, recommended for transit.
The rooms are mostly small, but the AC is cool 👍
(-) During the day, there's a lot of noise from the kids from the neighboring complex.
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K
Kureti
Staycation
9.4
/10
Reviewed 2 week(s) ago
Place close to public transport, clean.
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N***a
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, easy access, the staff is friendly.
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1 people find it helpful
F***z
10.0
/10
Reviewed 3 week(s) ago
The service is good, informative, and friendly. The location is strategic, the rooms are clean, the AC works well, and the hot water works well. Recommended👌
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AA
Alissa A. P.
9.7
/10
Reviewed 3 week(s) ago
The staff is very friendly and responsive, and they are quick to address any issues. For the 200,000-plus price tag, this place is highly recommended because it's also clean! Definitely stay here, as it's close to the station and Summarecon Mall Bekasi.
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AR
Andika R. A.
Transit
8.2
/10
Reviewed 3 week(s) ago
The only hotel that answered my short notice at 03:00 hours, and I really appreciate that.
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L***a
Leisure
9.7
/10
Reviewed 3 week(s) ago
Facilities such as AC, TV, water heater function well, also cleanliness and friendly staff, easy access.
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c***a
8.7
/10
Reviewed 4 week(s) ago
Friendly staff. Safe. Room 327's AC is not cold. Needs to be repaired.
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1 people find it helpful
N***g
5.4
/10
Reviewed 4 week(s) ago
dirty... filthy... no privacy
noisy, bathroom can't be locked, door can be peeked
basically not really
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Accommodation's Reply
11 Aug 2025
Thank you very much for your valuable review of Hotel IXO! 🙏. We apologize for the inconvenience regarding cleanliness, privacy, noise, and bathroom lock. We have followed up on this issue regarding cleanliness, lock repair, privacy improvement, and retraining our staff. Please contact us on WhatsApp so we can follow up personally. We hope to welcome you back with a much better experience😊. Best regards, Hotel IXO Management.
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Fitriyani I.
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the room is clean, comfortable, the AC is cold, the bathroom is also clean.
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Dh
Detyana h.
10.0
/10
Reviewed 5 week(s) ago
The service is really great. I've become a regular here... Thank you for always getting room upgrades.
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a***i
Transit
9.1
/10
Reviewed 5 week(s) ago
The hotel is comfortable, close to the city center, transportation is easy, and the service is friendly.
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K***a
10.0
/10
Reviewed 5 week(s) ago
Close to the city center, friendly staff and very affordable prices
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aa
alex a.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Location, building, clean rooms, affordable prices, recommendations
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1 people find it helpful
DR
Desi R.
10.0
/10
Reviewed 5 week(s) ago
A recommended hotel for a relaxing break. The place is clean, the service is friendly, the facilities are good, and there's a car available to take guests to the station or the mall. I recommend staying at this hotel if you're having trouble finding accommodation in Bekasi. Thank you to the receptionist and the office boy 🙏
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Dh
Detyana h.
10.0
/10
Reviewed 6 week(s) ago
The room is clean... The service is good... The staff are friendly, especially the receptionist is very kind and very helpful... It is often easy to upgrade the room... Thank you
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A***i
8.5
/10
Reviewed 6 week(s) ago
ok everyone still going back and forth, it's a cold one from Bogor
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