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Traveler Reviews Ersha Hotel
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20
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40
40
Customer reviews
L***a
5.4
/10
Reviewed 4 week(s) ago
Not recommended, poor service. When I complained, they refused and told me to leave and find another place.
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L***a
7.7
/10
Reviewed 4 week(s) ago
In terms of service, it was inadequate. From the entrance to the second-floor room, the lights were dim and it smelled musty. Upon entering, the AC wasn't cooling and was leaking. The room smelled of urine. The room felt like it hadn't been lived in for a long time. The sheets were sticky, dusty, and hairy, dirty and worn, and there were mosquitoes infested. The bathroom wasn't fit for bathing. There was also a door inside the room that led to the next room. It was completely uninhabitable. The facilities were all old and in need of renovation.
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S
Sapwan
8.8
/10
Reviewed 18 week(s) ago
Great, hopefully there will be bath soap and other things.
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1 people find it helpful
I***n
6.8
/10
Reviewed 23 week(s) ago
I was disappointed because the bed was itchy, the bathroom was dirty and smelly, and the water was small. For over 300 thousand rupiah, you get water, tissues, Wi-Fi, etc., but this time I got nothing. I checked in for 2 days but only checked out after 1 day.
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1 people find it helpful
g***n
6.0
/10
Reviewed 24 week(s) ago
Parking is cramped, only 1 car can fit, the bathroom toilet roof has a hole, the sheets are a bit itchy, going up to the 3rd floor is really tiring, climbing the high, winding stairs is very unsafe for bringing children.
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L***i
5.4
/10
Reviewed 28 week(s) ago
The bathroom smelled fishy and was uncomfortable.
The water in the toilet was just enough for washing.
Water leaked from the adjoining bathroom. When I woke up, the floor was flooded and my belongings were wet. The AC wasn't cold and leaked. The service was indeed lacking, but I'd put more emphasis on the facilities.
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1 people find it helpful
A***l
8.5
/10
Reviewed 33 week(s) ago
Nice place, reasonable prices. Snacks are also nearby.
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eddy f.
6.9
/10
Reviewed 34 week(s) ago
The hotel staff is quite friendly, and the location is strategic. If this hotel were to really renovate, beautify, and clean the rooms, it would certainly attract more customers, even if the prices were increased.
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1 people find it helpful
E***a
10.0
/10
Reviewed 36 week(s) ago
Very comfortable.
The kids love it.
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2 people find it helpful
N***i
8.2
/10
Reviewed 37 week(s) ago
The hotel staff are very friendly and nice
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Verified Traveler
Medical
8.2
/10
Reviewed 37 week(s) ago
Not bad for a place to stay in the city center with easy access.
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1 people find it helpful
R***a
Transit
6.5
/10
Reviewed 40 week(s) ago
The hotel staff was unprofessional and unfriendly.
But the hotel itself was comfortable, the AC was cold, the Wi-Fi was good, but the sink was broken.
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RM
Rahmadi101 M.
5.8
/10
Reviewed 40 week(s) ago
very inconsistent with the one in ft
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A***s
5.0
/10
Reviewed 41 week(s) ago
The hotel is very poorly maintained, especially for families, don't want to stay here because it's dangerous. The rooms on the 3rd floor have no safety features at all in the area near the stairs.
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N***r
6.3
/10
Reviewed 41 week(s) ago
It's very uncomfortable, the door is broken, the cleanliness is far from clean, the bathroom ceiling has holes, the bucket and ladle are slippery, it's really annoying, don't be a victim, okay?
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A***d
8.5
/10
Reviewed 41 week(s) ago
The room was okay for the price, under 200,000 Rupiah. The blanket was good, thick, the bathroom was clean, and it was in the middle of town. It was okay. There was Wi-Fi, and there was a TV, but sometimes it worked, sometimes it didn't. The AC was cold, and the staff were friendly. It was really good.
I recommend this one. Ersha and I are also ideal.
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1 people find it helpful
R***a
5.0
/10
Reviewed 46 week(s) ago
The staff is very bad, the room is dirty, the bathroom is not very clean, please guide the staff to be better, the staff is also not friendly, all the staff's mistakes are blamed on the guests/tenants, basically it's not worth it🤣🤣🤣🤣🤣🤣🤣
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia