8.6
Very Good
From 2,338 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.7

Service and Facilites

8.7

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Staff Friendliness (52)
Family Friendly (49)
Accessibility (46)
Bedroom (46)
Surroundings (43)
Bathroom (43)
Ambiance (41)
Hotel Area (41)
Check-in/out Time (40)
Room Space (40)
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Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40
Customer reviews
Sugiyanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.
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Putri D. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff was incredibly friendly, and the hotel itself was nice. It's just a shame there weren't any towels for the bathroom. So far, everything has been very satisfying. The best part is that the staff are all truly friendly.
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M***r
icon-Staycation
Staycation
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6.8
/10
Reviewed 3 week(s) ago
The AC isn't cold, it's just a blower. The toilet isn't very clean.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Lailatussyifa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I love the view and the morning ambiance.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
Stayed in a standard room, but unfortunately, towels and amenities weren't provided upon arrival. Hopefully, things will improve in the future.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will make improvements. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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h***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
Sleep on top with a water heater that doesn't work, bed sheets that don't smell good. It's worth the price.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Pipit 1.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here several times, it's really amazing, the best according to request.
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Accommodation's Reply
28 Apr 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
For a hotel price of almost 500, it doesn't seem appropriate, but thank you.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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FAKHRUR R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall, it's satisfactory, strategically located close to everywhere, the food is delicious, the staff are friendly.
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Accommodation's Reply
28 Apr 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words encourage us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good location, quite spacious room
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Accommodation's Reply
28 Apr 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.
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FAKHRUR R.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Thank God, I had a memorable stay at the Gerbera Hotel. The pool is large, the food is delicious, and the service is friendly. The only thing that needs to be improved is the cleanliness of the room, especially the mineral water bottle, dust, tissues, and ants under the bed. Overall, everything was good. Thank you for everything.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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Agus P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's perfect for those just wanting to visit Dairyland Farm Theme Park, which is within walking distance from the accommodation. The atmosphere is also peaceful.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is my second stay at Gerbera. So far, the rest is good, the food is delicious, and the hotel is easily accessible from the main road. Good job, Gerbera.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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N***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Unfortunately, there's only one downside: the TV isn't a smart TV. Everything else is worth it.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff was very friendly. They even carried my suitcase, which was excellent service for the price. The breakfast, however, wasn't very varied. I stayed there for two days and it was always fried rice every morning, but it was delicious.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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a***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Family friendly hotel, good access.
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Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Rika R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, the service was satisfactory, the atmosphere was comfortable, and the place was clean. Easy access and close to restaurants and the highway, so it was close to everything. Most impressively, I rushed to check out and left something behind, but the staff patiently and kindly delivered it to my address. Oh my gosh, thank you so much.
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Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
For whatever reason, this is the best hotel, and the service is top-notch. It's no lie, I don't regret my staycation here.
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Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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tommi z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The swimming pool is not clean, the hot water shower doesn't work
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Accommodation's Reply
19 Mar 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. We sincerely apologize for any inconvenience you experienced. Please rest assured that all of our staff are working hard to improve our services. We hope that you will have an even more comfortable stay on your next visit. We look forward to welcoming you back to the Gebera Hotel.
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Y***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
there is a swimming pool that children can play in
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1 people find it helpful
Accommodation's Reply
19 Mar 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Number of reviews per page
20
40